Piyazi
April 30, 2024
If I extend my stay for another day, I would like to praise the ******* lady at the front desk who checked out. When checking out, he took the initiative to ask about how he felt during his stay, and reported the feedback to the leader. He called in the afternoon of the same day to inform him of the reporting process. His work attitude was extremely serious. If the hotel leaders can see this review, I hope they can reward this young lady! ! Employees with such a serious work attitude are your hotel's greatest asset! ! ! The 5-star service is for the lady at the front desk.
Now let’s talk about the hotel.
1. The facilities are too old. The basin in the first room is leaking, so I have to replace the door in the second room. See the photos for yourself. The door is almost falling off...
2. I asked several hotel employees and they all said that the hotel puts on floor heating from 10pm to 5am. Actual situation: After staying for two days, there is no floor heating at all... not at all.
3. For the extended room, cleaning consisted of replenishing water and folding a quilt. The toilet that needed cleaning the most was not cleaned at all. In order to remind the cleaning staff, I deliberately opened the toilet seat, but the cleaning staff just closed the toilet seat. This attitude was too perfunctory.
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