Sheraton Zagreb Hotel

I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel. The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired. I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.

Super good and we have a happy stay

Grand reception with clean and spacious room. Great facilities and we had an amazing gym session in the gym room! Wonderful stay and would come back when revisiting Zagreb.

The shower water pressure not good at all and TV is smallest & oldest vs never other Sheraton .

It was an awesome stay. Will book again

Had a great stay at the Sheraton. Room was spacious and gym and other facilities were great. Location is relatively close to the bus station but a bit of a walk from the Old Town. Great breakfast in the morning, although the machine coffee taste was not great.