Rezen Longuu Hotel (Dingsheng Plaza, Zhanjiang Shenchuan Avenue)

I looked at several twin rooms and they were relatively small, and the big bed was not enough to sleep in. This one happened to have a family room, so I chose this one, but I didn’t expect to be disappointed! Before booking the room, I read several comments about the leakage in the shower room of the family room. I deliberately asked the customer service online and said it had been fixed before I continued to book. Unexpectedly, it was not fixed at all! When the child started taking a bath, we heard the sound of water rushing outside, and the water flowed all the way to the bottom of the bed. We called the front desk and asked an aunt to come over and said that there was no way to get it, and there were no rooms of the same type. The front desk asked us if we could. Give us a bath in the other room, and then continue to sleep in the original room. . . We were speechless. In the end, we insisted on changing rooms and got a twin room. The price difference was not mentioned at all. I really don’t recommend booking this room! If you receive the key to 608, it is recommended to check it carefully or change the room directly! It's the glass wall connecting the shower room to the room. The beautiful seam of the tiles in the lower frame is gone, and the water flows out!

The hotel facilities and equipment are very good, clean, comfortable and tidy. It is suitable for business trips and worth staying.

The room was clean and tidy, and the hotel staff were considerate and provided free drinks. The hotel's shampoo was also very useful.

When I checked in, I was told that the system was broken and I couldn't get the key card, but the staff brought it up. As a girl, I just wanted to say that it was very embarrassing. Then the air conditioner was not very good at using it, and the bath towels were easily wet when placed under the sink. No cabinet to cover

Environment: Very good. We were upgraded to a room. The staff has a good attitude.

Fortunately, it's just a bit narrow, except for the three beds, there's no room to move around.