Guest User
April 25, 2025
The room was clean and the front desk was fast during check-in.
However, staff training needs to be strengthened. It was nearly 11:30 in the morning on the day of check-in, but I couldn't open the door of my room. Didn't anyone check this problem before selling the room? But I didn't say much, and had to carry a bunch of things downstairs to find the front desk again. I asked the front desk to change my room but she refused. I didn't understand and she didn't explain. She asked me to go upstairs and asked the housekeeping department to help me. The housekeeping staff came and said it was a battery problem, and I asked them to change the batteries now. But she refused me, saying that she had to get off work at 12 o'clock, and asked me to go to the front desk to find someone to open the door for me if I wanted to go out? ? ? ? ? ? ? She said it was very troublesome for her to go to the 7th floor to get the tools? ? ? ? ? ? After I directly refused her many times, she went reluctantly. He came back after a while and replaced the battery in less than two minutes. So what were you being so stubborn about before? Is it intentional to make people uncomfortable?
Hope it can be improved. Apart from the staff, I think the hotel facilities are very nice and beautiful. The bed is also comfortable and I slept very well!
It's very close to the nearby food streets and attractions. Overall, I would go there again.
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