Building 102, Henghaihaiquanwan, Haiquanwan Road, Pingsha Town A1-9, Jinwan District, Zhuhai, Guangdong, ChinaView Hotel Details
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Guest Reviews of Qushu Holiday Villa (Zhuhai Haiquan Bay)
9/10
Good
642 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.0
Service9.3
Cleanliness8.8
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All reviews(642)
Positive reviews(615)
Reviews with photos/video(220)
Friendly staff(267)
Classy environment(81)
Many amenities(54)
Perfect for kids(45)
Great swimming pool(34)
Shower difficult to use(20)
Clean pool(10)
Has facilities for children(4)
Negative reviews(27)
Anonymous User
Romantic Villa - 3-Room, Courtyard-View (3 Beds) (Pool, Mahjong)
Stayed in Apr 2025
Travel with friends
1 review
3.0/10
Posted on May 5, 2025
The villa was not cleaned well and we asked the cleaner to come back to clean. There was a cockroach in the kitchen sink and the floors were visibly dirty. The cleaner came to clean and had a negative attitude towards us, she cleaned haphazardly and did not acknowledge our requests. The gas stove was not working, the cutlery was not cleaned and were either broken or damaged making it unusable. Upon check-out, the host was extremely used and insisted we leave quickly before the stipulated check-out time. Overall we did not have a very pleasant stay and this could've been avoided if there was better care and attention to detail made by the host
Response from Property: 看到您的反饋真的特別抱歉!先跟您説聲對不起,這次入住讓您遇到這麼多糟心事。我們馬上聯繫了管家和清潔團隊重新排查別墅,現在把情況跟您詳細説説:1、廚房水槽的蟑螂和地板臟我們已經徹底消殺清理,並要求清潔團隊重新全面打掃。同時,將加強清潔流程監管,確保衞生標準達標。2、煤氣爐故障已維修完畢,破損餐具全部更換為全新用品。未來將增加入住前設施檢查頻次,避免類似問題3、您在五一期間入住,我們的入住時間是14點後,次日12點前退房,獨棟別墅空間比較大,需要2-3小時打掃衞生,如果在週中,可以給您延長入住時間,望諒解我們已將此案例作為內部培訓重點,優化服務細節。期待有機會彌補遺憾,為您提供更優質的住宿體驗。祝生活愉快
Saing
Villa - 5-Room (9 Beds) (Pool, Mahjong)
Stayed in Jun 2024
Family
11 review
9.5/10
Amazing
Posted on Jul 15, 2024
The villa offers great value for money and ample space for a comfortable stay. However, there is room for improvement in terms of maintenance. The host was responsive, which contributed to a pleasant experience for our group, especially with kids. The highlight for the children was the swimming pool, providing them with hours of enjoyment.
Response from Property: Thank you for leaving us a good review! We are deeply honored. Every guest's satisfaction is our motivation to pursue excellent service. We are very happy to hear that you are satisfied with our room and service. Welcome to visit us again, we look forward to providing you with a better experience.
Berthon
Villa - 4-Room (7 Beds) (Pool, Mahjong)
Stayed in Sep 2024
Travel with friends
8 review
8.5/10
Very Good
Posted on Oct 22, 2024
The villa is quite nice and confortable, easy for 10 people ! However the swimming pool was a bit small and the surrounding empty. The staff was super and helpful !
Response from Property: 您好,感謝您的及時反饋,希望沒有影響到您此次出遊的心情,別墅設施設備定期進行維護升級,感謝您對於泳池小的意見反饋,我們會考慮在接下來進行必要的翻新計劃中,以提升每一位賓客的住宿體驗。也很高興您對於管家服務的肯定,這也是我們持續努力的方向之一。感謝您的寶貴意見,我們期待着未來有機會再為您提供一次更美好的體驗。
Marty
Villa - 4-Room (7 Beds) (Pool, Mahjong)
Stayed in Jul 2024
Family
18 review
10.0/10
Outstanding
Posted on Sep 3, 2024
Good, clean and tidy houses, child likes the swimming pool and we all enjoys the karaoke, we all have a fun holiday in there,. House keepers are helpful and nice, good house!
Response from Property: 感謝您給我們留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。聽説您對我們的房間和服務都很滿意,這讓我們感到非常高興。歡迎您再次光臨,我們期待着為您提供更好的體驗。
Who am I???
Villa - 3-Room (3 Beds) (Mahjong)
Stayed in Mar 2024
Family
9 review
10.0/10
Outstanding
Posted on Apr 7, 2024
I stay in the hotel for 1 night, it is very good and we all have fun. It is very clean and the room look nice.
Response from Property: 感謝您的讚揚,我們感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
YukiSu
Villa - 4-Room (6 Beds) (Mahjong)
Stayed in Jul 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 5, 2024
Very good!!!!
Response from Property: 感謝您給我們留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。聽説您對我們的房間和服務都很滿意,這讓我們感到非常高興。歡迎您再次光臨,我們期待着為您提供更好的體驗。
Charles
Romantic Villa - 3-Room, Courtyard-View (3 Beds) (Pool, Mahjong)
Stayed in Jun 2023
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jul 3, 2023
Service is very good
Response from Property: I was in a very good mood on the way to work today. The sun came out, the flowers bloomed, and the birds chirped. It turned out to be your five-star review. Thank you for coming. Thank you for your greatest affirmation. High-quality service is what we value every employee. The Lord’s promise, looking forward to your next visit!
Apple_wong
Villa - 4-Room (Pool, Mahjong) (Special )
Stayed in Apr 2025
Family
47 review
6.0/10
Posted on May 6, 2025
A family and friends a total of 13 people, facilities have slide pool, sparrow, karaoke, each floor has a toilet, except the basement floor no, but sparrow, karaoke are in the basement, every time to the toilet to walk up the stairs, swimming pool many weeds and insects, staff are clear in the morning and afternoon
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評,我們會努力改善不足之處,爭取下次拿到您的滿分好評,祝生活愉快
Guest User
Romantic Villa - 3-Room, Courtyard-View (3 Beds) (Pool, Mahjong)
Stayed in Apr 2025
Family
16 review
4.5/10
Posted on May 7, 2025
The decoration is relatively old, once you go to the TV has broken to replace immediately, the facilities provided are there, KTV mahjong swimming pool BBQ stove, but KTV choices are not many, swimming pool has floating objects, cleaned and (because more wind) mattress too hard (I personally do not like), need to have 3 bathrooms, only one can be flushed, the rest clogged or flushed water can not, the agent said not to put toilet paper (has not enough to put toilet paper after flushing). Said there was butler service, because we were here, she just cleaned up some trash, mopped the floor, changed towels (only put down one on the left), and luckily we all brought disposable towels.
Original TextTranslated by Google
Response from Property: 您好,感謝您的及時反饋,希望沒有影響到您此次出遊的心情,別墅設施設備定期進行維護升級,衞生問題一直是我們最注重的地方,每位客户入住前,我們有專屬管家進行質檢,入住期間有任何問題可以隨時聯繫我們,我們深知一個舒適整潔的環境對於出門在外客人的重要性,請您相信這不是趣墅一貫的服務水平。我們就沒有為您提供滿意的住宿體驗一事向您表達誠摯的歉意,希望您下次能夠再次考慮帶家人過來度假,讓我們能夠有機會向您展示我們做出的新改變。
Guest User
Villa - 4-Room, Courtyard-View (5 Beds) (Pool, Mahjong)
Stayed in Apr 2025
Travel with friends
5 review
6.5/10
Posted on May 5, 2025
The swimming pool will be cleaned by someone, so you can swim with confidence
You can have BBQ, but the BBQ stove is very old. 
The KTV room in the basement has cigarette butts left by the previous hand. The room has a peculiar smell and needs some ventilation to eliminate it.
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評,我們會努力改善不足之處,爭取下次拿到您的滿分好評,祝生活愉快
Guest User
Romantic Villa - 3-Room, Courtyard-View (3 Beds) (Pool, Mahjong)
Stayed in Apr 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on May 3, 2025
The environment is nice and the space is large. There are yards in front and back, and the car can be parked in the yard. The housekeeper service is good. It was a very satisfying trip. We had a lot of fun.
Original TextTranslated by Google
Response from Property: 感謝您給我們留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。歡迎您再次光臨,我們期待着為您提供更好的體驗。
Guest User
Villa - 3-Room (3 Beds) (Mahjong)
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 30, 2025
The owner is friendly, the housekeeper is responsible, and provides travel itineraries attentively. The villa is large and comfortable, and the price is reasonable. It is suitable for family and friends to get together for many activities. There are free game consoles, electric mahjong, and karaoke speakers. There are just no restaurants nearby. You have to call a car to go out for 20 minutes. There are many restaurant choices in large malls. Overall, I am very satisfied and will come again next time.
Original TextTranslated by Google
Response from Property: 感謝您給我們留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。歡迎您再次光臨,我們期待着為您提供更好的體驗。
KarenLi
Villa - 5-Room (9 Beds) (Mahjong)
Stayed in Mar 2025
Family
14 review
7.5/10
Posted on May 5, 2025
Although transportation is inconvenient in this resort park, the villa environment is very comfortable. There are five rooms and nine beds on four floors. The mattresses are Simmons, which makes people sleep very well. There are abundant facilities, including karaoke, TV and mahjong machines to meet your entertainment needs. Although it was a little disappointing that there was no water in the outdoor swimming pool, overall, three families and several children happily stayed together for three days and two nights, leaving behind wonderful memories and a very pleasant experience!
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評,我們會努力改善不足之處,爭取下次拿到您的滿分好評,祝生活愉快
Guest User
Villa - 3-Room (3 B)
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 20, 2025
It's clean and hygienic overall, a bit like visiting someone else's home. It has basically all the equipment you would find at home. The customer service is also very considerate and answers questions promptly. It's not far from the park, and you can get there in a few minutes by car.
Original TextTranslated by Google
Response from Property: 感謝您給我們留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。歡迎您再次光臨,我們期待着為您提供更好的體驗。
Fc319
Villa - 3-Room (3 B)
Stayed in Mar 2025
Family
11 review
8.0/10
Very Good
Posted on Apr 20, 2025
Two families came to stay, a total of six people. Because we didn't arrive until 11pm, we contacted the staff along the way. After we arrived, a little sister was very attentive and thoughtful. She deserves praise. This time we rented a three-bedroom and two-bathroom villa. The living room is very spacious. It is indeed a good choice. Parking is available downstairs. The location is not far from the shopping mall, but the hygiene needs to be improved. The mattress is comfortable and the air conditioning is sufficient. However, there is still some smoke smell in the room. Next time, you can choose the largest villa with a private swimming pool
Original TextTranslated by Google
Response from Property: Thank you for leaving us a good review! We are deeply honored. The satisfaction of every customer is the driving force for us to pursue excellent service. We welcome you to visit us again and we look forward to providing you with a better experience.