"The room environment is quite good, very clean and hygienic. The service attitude of the lady at the front desk is super good. It's a very good hotel!"

"Light sleepers should definitely not book this hotel. God knows how desperate I am to be woken up at 7am in the morning by a school outside. The noise was incredibly loud starting at 7am. Closing the windows didn't solve the problem, and I couldn't even take a nap. I couldn't rest properly at all. After I reported it to the front desk, they just said, "Just close the windows." If closing the windows would solve the problem, why would I contact them? They had no attitude or sincerity to solve the problem."

"The hotel is right next to the train station, a location that's both convenient and inconvenient. It's convenient because the train station is right outside, but inconvenient because the area is incredibly desolate with almost no businesses, and getting anywhere requires a long bus ride. However, it's very convenient for catching or transferring trains. The hotel corridors are a bit maze-like, but thankfully there are many signs, so you won't get lost. The rooms are standard business hotel fare, nothing special, but the price is cheap, making it good value for money."

"Nice & clean place. Staff is generally helpful & informative. Many many eatries & shopping choices within walking distance. We are thankful that we were given the 2 free upgrade rooms. Is one of my "no regret list" 😍 Breakfast & supper were both provided for our room package."

"I stumbled upon this hotel during my travels and was pleasantly surprised – my entire stay was wonderful. The hotel has a quiet and elegant ambiance, with simple yet stylish decor. The common areas are well-maintained and clean, creating a great atmosphere. The front desk staff were warm and attentive, making check-in efficient and quick. They also thoughtfully provided recommendations for local attractions and dining, which was a really nice touch."

"This is my second visit to Zunyi, and I stumbled upon the Phoenix Grand Hotel. After checking in, I realized it was indeed the most satisfying part of my trip! On the morning of our check-in, while we were still enjoying Chishui, the hotel called to confirm our itinerary. When we arrived in the afternoon, we decided to extend our stay for an extra night. Even though it was during the Qingming Festival, they still offered us a very favorable rate for the extended stay. Seeing that we had a child with us, they proactively arranged a room for us on the first floor. The hotel is located in Huichuan District, which I consider to be Zunyi's new urban area. Suzhou Road, with tons of great food options, is just a short walk downstairs. You can find many Zunyi specialties within a few steps, like Min Si, Yiguo Xian, Huagongchang Roast Chicken, and Laopopo Ice Slush... so many choices that we couldn't try them all in two days. Phoenix Mountain is right behind the hotel, and the Zunyi Conference Site is about four kilometers away. Taxis are readily available downstairs at all times, making transportation very convenient. Now, let's talk about what impressed us the most about the hotel. While other hotels only allow you to wash one or two items for a fee, Phoenix Grand Hotel offers free laundry services every day. Each room's laundry is washed in a separate machine, dried, folded, and returned to your room. This was incredibly thoughtful for us, as parents traveling with children, who worry about clothes not drying. We could also sleep in and enjoy a leisurely breakfast, as it's served until 12 PM. There's afternoon tea from 2 PM to 6 PM, and late-night snacks from 8 PM to 1 AM (rice noodles, noodles, rice skin, wontons, tangyuan, and congee – your choice). Oh, and upon check-in, there was a fruit platter in the room (mango, grapes, green dates, cherry tomatoes, bananas...). If you're driving, the front desk will even help you book a car wash right behind the hotel lobby. Just hand them your keys, and they'll even park your car back in the parking lot after it's washed. When we checked out, the front desk proactively asked how many children we had and thoughtfully provided us with several bottles of the hotel's special chrysanthemum tea to drink on our journey. In summary, the service is very attentive, and their responses are prompt. I highly recommend choosing this hotel when you visit Zunyi!"

"This hotel had the friendliest front desk I’ve had thus far. The breakfast was great, and it was close to the Zunyi Conference site in the morning. I would recommend this to everyone looking to learn the history of the Red Army."

"The front desk service is good, the hotel style is good, the facilities are complete, the lobby is large, the check-in is fast, the room is clean and tidy, the network is strong, the bed is large, the bathroom is clean, the bath is comfortable, the room service is warm, the initiative to say hello, free parking is convenient, there is also self-service laundry service, A hotel that also delivers children's toothbrushes and slippers for free, and the robot is very convenient to deliver to the room."

"The stay was great. The hotel was very clean. Although the room didn't have windows, it had a good ventilation system. The staff were also very friendly and helpful. It was great value for money. Highly recommended."