Good Potential But Needs Attention to Details
The hotel has great potential as a solid four-star property. On arrival, it is visually appealing with lovely aesthetics, though one entrance felt mismatched with the modern design. Similarly, the holiday corridors appeared outdated compared to the stylish ground floor. Check-in was quick and helpful, with staff providing maps and local info.
My first room felt unprepared for guests. Shelves were missing in the wardrobe, and the safe wasn’t secured. After reporting this, the reception relocated me to a better room the next day. While the second room was an improvement, minor things like additional toiletries were still missing. Also, you only receive two water bottles for your entire stay—unusual for a four-star standard, as daily water replenishment should be a basic amenity.
Housekeeping quality varied; some days the cleaning was thorough, while other days it seemed limited to tidying the bed.
I opted for half board, and the food was enjoyable with plenty of choices for breakfast and dinner. There were no queues, but drink options were limited to water from the machine, with no other drinks offered for purchase.
The main pool area was well-maintained, with sunbeds always available no matter the time of day. Entertainment, like the saxophonist and DJ, was pleasant and not intrusive. My only issue was that it opened late at 10 a.m. The rooftop pool boasted stunning views but wasn’t functional as a pool, with just two beanbags available for lounging.
The courtesy room on my last day left much to be desired. Located in a social club across the street, it was dark, dirty, and unkempt, which was disappointing.
On a positive note, the hotel's location is fantastic—situated in a quiet area, it’s just a five-minute walk to additional restaurants and the harbor, and a 10-minute walk to the gorgeous Cala Marçal beach.
I would consider staying here again, but there’s definitely room for improvement to match four-star expectations.