Today, we ordered a Southwest Chicken Bowl. Asked for the tomatoes on the side, no bacon, and rice pilaf instead of hash browns. The waitress came up to us and said that the cook made our order wrong ... he added the tomatoes and the bacon. So, very patiently we waited again for our food. Finally, after 1-1/2 hours of waiting, our food was served. The order was wrong AGAIN. This time tomatoes were on the side and no bacon, which was fine. BUT, the cook forgot to add the scrambled eggs and the rice pilaf! We were really ticked off at the whole experience. So we ate what we could, which was a very small amount. Oh but the waitress said that she could have the cook make our eggs and rice pilaf to go. WHAT? Wait again, and who knows for how long? So, the waitress told the manager, Alenjandra what happened. All she did was give us a 20% discount. Why did she even charge us for this meal that was not our fault? Should have been free or we should have been given discount vouchers for our next visit, which now, is never going to happen. This I-Hop used to be managed by Jody, then by Sydney, who were really great at their jobs. Now, this girl, Alenjandra, from Mexico comes in and tries to manage a restaurant, in which she cannot do. My advice is to stay away from the Crystal Lake, IL I-Hop. They have a very quick turnaround of employees.

Find and book the best Restaurants in McHenry County. Read authentic reviews from real users, compare menus and photos, and reserve your table instantly on Trip.com.

The Best Restaurants in McHenry County

Kyoto Japanese Restaurant

Las Cazuelitas Mexican Bar and Grill

Golden Corral Buffet & Grill

Riverview Restaurant & Tavern

Sonic Drive-In

Chen's King Wok

Jiang's Mongolian Grill

Woow Sushi

Brunch Cafe-McHenry

Moretti's Ristorante and Pizzeria

Buffalo Wild Wings

Tasty Sushi

Burnt Toast Restaurant

After The Fox - McHenry Illinois

White Castle

Granny's Diner Of Richmond

Chick-fil-A

El Burrito Restaurant

Panera Bread

El Niagara

Foxhole Pizza and Pub

Bimbo's Italian Restaurant

IHOP

Richard Walker's Pancake House

Taste of Benedicts & More

BBQ King Smokehouse and Tavern

On The Border Mexican Grill & Cantina

Chipotle Mexican Grill

Culver’s

Taqueria La Placita