Polar Express Reviews: Insider Insights and Visitor Experiences
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157 Reviews
ATLWanderLust
Magic train ride 2 years in a row!
We have done the smoky mountain railroad Polar Express 2 years in a row, and it’s been a magical experience both times for my kids. But I do believe people have very different experiences depending ...
Honestly a terrible first time experience. Got on the train and someone was sitting in our reserved seats. After 30 minutes of standing with my young children, the other party accidentally canceled th...
This was by far the WORST experience that I have ever had with my family. The train smelled of urine, it lacked basic elements of the story and was not magical at all. I’m not sure how this is still o...
I almost did not go based on the reviews… so glad we took a chance. Best review here is the person who said that the experience is what you make of it. The customer service was great from the first mo...
The teenage actors were obnoxious and ruined the whole experience. They yelled unfunny and irrelevant jokes the entire time while we were trying to listen to the stories. At one point, everyone was su...
Magic train ride 2 years in a row!
We have done the smoky mountain railroad Polar Express 2 years in a row, and it’s been a magical experience both times for my kids. But I do believe people have very different experiences depending ...
Worst Christmas Ever
Honestly a terrible first time experience. Got on the train and someone was sitting in our reserved seats. After 30 minutes of standing with my young children, the other party accidentally canceled th...
Terrible
This was by far the WORST experience that I have ever had with my family. The train smelled of urine, it lacked basic elements of the story and was not magical at all. I’m not sure how this is still o...
Go and give it a try despite negative reviews
I almost did not go based on the reviews… so glad we took a chance. Best review here is the person who said that the experience is what you make of it. The customer service was great from the first mo...
Assault
The teenage actors were obnoxious and ruined the whole experience. They yelled unfunny and irrelevant jokes the entire time while we were trying to listen to the stories. At one point, everyone was su...