This guide will show you how to register your hotel or property on Trip.com, what support is available throughout the process, and why listing your property is completely free. Over half of newly-listed properties get bookings within 30 days, so start welcoming guests today!
How to Register Your Hotel or Property on Trip.com
Signing up for Trip.com takes just four simple steps. Get started now by clicking the button below!
- Join Trip.com: Create a Trip.com property account.
- Upload your property details: Set up your listing, add appealing photos, highlight property features and equipments, and set pricing.
- Verification & e-contract: A market manager will verify your property and both parties sign a secure agreement.
- Start hosting: Publish your listing and welcome guests from around the world.
Support and Assistance for Trip.com Property Owners
1. Hotel Support Centre
Tel | +44-20-3929-3737 |
Listing support: hotelsupport@trip.com Registration support: lodgingsupport@trip.com | |
Support Hours | 9 AM – 10 PM (UK Time) |
2. Dedicated support from your regional account manager
Our dedicated local account managers are also here to provide you with full support. Once you have registered, one of our team members will be in touch to introduce themselves, so please wait until then.
List Your Property on Trip.com Today
Reach over 400 million users worldwide through Trip.com's global travel platform. With a presence across 39 countries and regions and support for 24 languages, you can showcase your unique rooms and hospitality to travellers from around the world. Register your property today and start welcoming global guests.
3 Benefits of Listing Your Property on Trip.com
1. Boost your bookings and increase your revenue
Showcase your property to our community of over 400 million travellers on Trip.com.
This will help you reach potential customers you haven't been able to connect with before, and you can look forward to a significant boost in your bookings!
In recent years, Trip.com has established a dominant position across Asia, especially within the Chinese market.
This allows you to efficiently increase bookings that promise higher revenue.
What's more, by leveraging Trip.com's unique initiatives to encourage repeat bookings, you can look forward to seeing an increase in your average customer spend.
2. Expect to see lower vacancy rates and a boost in occupancy
We're dedicated to boosting occupancy and reducing vacancies through our targeted marketing initiatives.
Unlock your property's full potential with our big data-driven analytics, designed to help you set the perfect price. It's the smart way to maximise your profits and grow your business!
What's more, at Trip.com, we're dedicated to driving bookings even during the off-season, helping you maintain a steady occupancy rate all year round.
3. Earn glowing reviews from travellers across the globe
Customer reviews and ratings have a far greater impact on travellers' booking decisions than you might expect. To help you navigate this, Trip.com has been actively implementing initiatives to boost customer satisfaction. As a result, we've developed the expertise to help you secure those all-important high ratings.
Earning glowing reviews from travellers across the globe will surely help elevate your property's brand image.
Want to discover some of our existing partners? Browse hotels in popular cities:
Key Features of Trip.com for Property Owners
Trip.com is one of the world's largest online travel agencies (OTAs), boasting a dominant market share across Asia, with a particularly strong presence in China. We attract travellers from all over the globe, including Europe, Asia, the Americas, and Australia.
1. A dominant market share across Asia
With Trip.com, you can efficiently reach travellers from across Asia, including not only mainland China, but also Taiwan, Hong Kong, and Macau.
Trip.com is one of the most well-known platforms for travellers across Asia.
Our operating performance for the third quarter of 2023 (July to September) shows that China's domestic travel market is truly thriving!
With international travel well and truly on the rebound, we're thrilled to report that our revenue has soared by 99% year-on-year, reaching 13.7 billion RMB (approximately US$1.9 billion). And the best part? We're expecting this exciting growth to continue!
2. Our strengths as an all-in-one travel platform
With Trip.com, you can book your flights, hotels, and tours all in one place.
We support a wide range of payment methods, including credit cards, UnionPay, Alipay, and more, to make your booking experience as smooth as possible.
Our customer support is available in over 20 languages, including English, French, Spanish, etc., so you can make the most of everything our comprehensive travel platform has to offer.
3. Getting help from our Support Centre after you've registered
At Trip.com, our friendly support team is on hand to assist you from 9:00 am to 10:00 pm (UK Time).
So, if you ever need a hand after you've signed up, please don't hesitate to reach out – we're always here to help!
We're committed to supporting you every step of the way, from managing bookings and customer relations to expert marketing advice and much more.
We pride ourselves on responding quickly to all your enquiries, ensuring we maintain the highest levels of customer satisfaction.
Plus, there's so much more to love about Trip.com!
- You have the freedom to set your own prices, availability, and promotions.
- Our friendly English-speaking support team is on hand to assist you from 9:00 am to 10:00 pm (UK Time).
- Set your rules and policies, and narrow down your target audience.
- You can reply to reviews.
- Streamline your booking management with precise market trend analysis.
4. Affiliate sales through our partner group sites
When you register with Trip.com, you're not just selling on one site.
Reach even more travellers by selling across multiple sites within our group.
You can further maximise your property's bookings by leveraging the partner sales channels within the Trip.com Group.