The service of the europcar store is very professional, explaining the charges and services one by one. But when I received the car, a dark-skinned man was very picky. He found two small points on the front glass. It was said that it was a stone. When we picked up the car, we only paid attention to the paint of the car, and we didn't pay attention to the glass. We could only pay 85 euros. The fee lady knew that because we bought insurance in China, we can only pay the money first and then find the Chinese insurance company to settle the claim. If you buy their insurance, the money will not have to pay, they directly ask the insurance company to ask.
After returning home, I remembered that I bought the whole insurance when I rented a car in Trip.com , and submitted the charging document of the store to Trip.com . As a result, a girl repeatedly asked me for the license plate number, etc. I said that the documents were not in white and black. I sent you? As a result, the chicken and the duck talked, and finally I understood that the lady who rents a car in charge of international business can't understand English! It's really weird, I don't know whose little aunt is.
Finally, Trip.com sent a link, opened the homepage of Ping An Insurance, and a lot of insurance promotion advertisements could not find my case clues! I asked Trip.com to negotiate again, only to understand that Trip.com only collect money and not manage compensation! When you go out of danger, let customers negotiate with the insurance company themselves. After a week, Ping An Insurance called and asked me to provide a passport, visa and other a lot of things, saying that I would prove that I drove the car!
Think about this bag for 85 euros, ****! Don't want it.
Say the important thing three times, don't rent a car to buy insurance! Don't rent a car to buy insurance! Don't rent a car to buy insurance! Go to the store to buy insurance!