When I went to the Toyota Rent-a-Car booth at the airport, the staff called a shuttle bus for me. I took the shuttle to the branch and picked up my car. I recommend using Japan's ETC (Electronic Toll Collection) if possible. This isn't just because it's convenient, but because you get discounts on weekends and at night. I mostly drove on national roads, but when I took the highway once, the ETC discount was bigger than the rental fee. Haha, I didn't know about it this time, so I didn't apply for it... but I plan on applying next time. The staff can speak English, but not enough to communicate fluently. I can speak Japanese, so it wasn't a problem. The staff are very friendly. For this trip, I got a Toyota Yaris, and the short rear end made it convenient for the curvy national roads. It's a small car, so the turning radius was nice. However, the lack of power was a bit frustrating. If I ever drive a Yaris, I'll reserve a vehicle with a bit more horsepower. When picking up the car, the staff meticulously checked for any blemishes I hadn't noticed.
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