Does Hertz have a free cancellation policy for car rentals?

Yes, Hertz offers a free cancellation policy. You can review the specific cancellation policy when booking.

What is the most popular car model in Hertz?

Hertz's most popular car type is Toyota Yaris.

What are the popular pick-up locations for Hertz?

Hertz is most popular in Bangkok, and you can choose to pick up at Suvarnabhumi Airport.

How far in advance should I book a car rental from Hertz to get the best deal?

Book your car rental with Trip.com at least 4 weeks in advance to save more and benefit from our free cancellation policy. For peak season trips or popular destinations, secure those great deals even earlier!

What does Hertz's rental car insurance typically cover?

Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.

Does Hertz offer monthly car rental?

Search on Trip.com by entering your dates and pick-up location. If Hertz has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.

What is Hertz's cancellation policy?

Hertz's cancellation policy varies depending on the cancellation type you select on Trip.com. To find rentals with a free cancellation policy, simply apply the "Free cancellation" filter on the Trip.com search results page.

Best Deals on Hertz Car Rentals

Popular Hertz car types

Toyota Innova

or Similar Mid-size van

Automatic

Free cancellation

Unlimited mileage

Counter in Main Terminal

Global chain

Toyota Innova Zenix

or Similar Minivan

Automatic

Free cancellation

Unlimited mileage

Counter in Main Terminal

Global chain

Hertz user ratings

Car rentals in Hertz have an overall rating of 9.0/10 based on 13383 review from verified Trip.com users.

9/10Excellent

13,383 reviews

Car hardware8.7

Cleanliness of car8.7

Ease of pick-up & drop-off8.9

Service quality8.8

AI review summary

Vehicles: Many renters got clean, newer cars that were easy to drive, stable on longer trips, and often fuel-efficient enough for out-of-town drives.(Based on 78% review)
Pickup and Return: Pickup and return are frequently described as quick and straightforward, with paperwork handled efficiently and handover kept simple.(Based on 72% review)
Staff Service: Staff are often polite and helpful, with clear explanations during pickup; some renters also mention smooth English communication.(Based on 62% review)
Pricing and Fees: Value for money comes up repeatedly, and some renters appreciated being able to add insurance at the counter. One renter also reported the deposit hold being released the next day.(Based on 72% review)
Customer Suggestions: Several renters mention return handover confusion when no staff were present or phone support was hard to reach, which added stress near flight time. It helps to confirm the exact return contact and handover steps in advance.(Based on 8% review)

Anonymous user

Family

/10

Perfect

Car hardware10Cleanliness of car10Ease of pick-up & drop-off10Service quality10

Satisfied

Translation provided by AI

HertzToyota Veloz or similarPosted 1 Nov 2026

kkan

Family

/10

Perfect

Car hardware10Cleanliness of car10Ease of pick-up & drop-off10Service quality10

The car was new, clean, and in excellent condition. Pick-up and drop-off were convenient. The car drove very well.

Translation provided by AI

HertzHonda Civic or similarPosted 1 Nov 2026

Anonymous user

Friends

9.6

/10

Outstanding

Car hardware10Cleanliness of car8Ease of pick-up & drop-off10Service quality10

Easy pick-up at Don Mueang Airport Terminal 1, Gate 1. The car is parked right next to the terminal, so it's a short walk and quick to get on. The staff are friendly and the car is clean. The taste of the fuel is good, mild but delicious. They check the fuel level beforehand, so you can travel long distances or go on trips without worry. They fill the tank completely before you return the car. Convenient and fast. I highly recommend this car rental service. They have many car brands to choose from, and you can purchase insurance at the counter. They have sedans and SUVs, all new and stylish.

Translation provided by AI

HertzHonda City or similarPosted 20 Oct 2026

Guest user

Other

/10

Excellent

Car hardware8Cleanliness of car8Ease of pick-up & drop-off10Service quality10

Mazda CX-8, 2021 model, 150,000 km, not bad.

Translation provided by AI

HertzToyota Fortuner or similarPosted 19 Oct 2026

Guest user

Accompanying parents

/10

Perfect

Car hardware10Cleanliness of car10Ease of pick-up & drop-off10Service quality10

We drove with our elderly relatives to and from Pattaya, and the car was stable on long journeys. This car was essential for our trip, and we highly recommend it! Our experience renting a car in Bangkok was fantastic!

Translation provided by AI

HertzToyota Yaris or similarPosted 17 Oct 2026

MATT WAH

Family

/10

Perfect

Car hardware10Cleanliness of car10Ease of pick-up & drop-off10Service quality10

The vehicle was very clean, the staff were very friendly, and returning the car was convenient.

Translation provided by AI

HertzToyota Veloz or similarPosted 11 Oct 2026

AceGritta

Friends

8.6

/10

Very good

Car hardware8Cleanliness of car8Ease of pick-up & drop-off10Service quality8

We booked a Honda City but they didn’t have it at that time so we got an upgrade, a Honda Civic.

HertzHonda City or similarPosted 25 Sept 2026

_TITH******ksn769

Family

/10

Excellent

Car hardware8Cleanliness of car8Ease of pick-up & drop-off10Service quality10

The car is good, easy to drive, and there were no problems during use. I've rented from them three times now. The staff are friendly, polite, and not fussy about checking the car upon return. Minor scratches are not a big deal.😬

Translation provided by AI

HertzHonda City or similarPosted 16 Sept 2026

Anonymous user

Family

/10

Excellent

Car hardware8Cleanliness of car8Ease of pick-up & drop-off10Service quality10

This choice of car is awesome. It helped saving energy and very easy to drive. We were away 3 hours from Bangkok for 3 days and still paid only a thousand Baht on petrol. Service was great, professional. Good job.

HertzHonda HR-V or similarPosted 15 Sept 2026

Why book with Trip.com?

Special offers
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Hertz car rental FAQs

Does Hertz have a free cancellation policy for car rentals?
Yes, Hertz offers a free cancellation policy. You can review the specific cancellation policy when booking.
What is the most popular car model in Hertz?
Hertz's most popular car type is Toyota Yaris.
What are the popular pick-up locations for Hertz?
Hertz is most popular in Bangkok, and you can choose to pick up at Suvarnabhumi Airport.
How far in advance should I book a car rental from Hertz to get the best deal?
Book your car rental with Trip.com at least 4 weeks in advance to save more and benefit from our free cancellation policy. For peak season trips or popular destinations, secure those great deals even earlier!
What does Hertz's rental car insurance typically cover?
Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.
Does Hertz offer monthly car rental?
Search on Trip.com by entering your dates and pick-up location. If Hertz has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.
What is Hertz's cancellation policy?
Hertz's cancellation policy varies depending on the cancellation type you select on Trip.com. To find rentals with a free cancellation policy, simply apply the "Free cancellation" filter on the Trip.com search results page.

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Popular Hertz car types

Toyota Innova

Toyota Innova Zenix

Hertz user ratings

Why book with Trip.com?

Hertz car rental FAQs

Does Hertz have a free cancellation policy for car rentals?

What is the most popular car model in Hertz?

What are the popular pick-up locations for Hertz?

How far in advance should I book a car rental from Hertz to get the best deal?

What does Hertz's rental car insurance typically cover?

Does Hertz offer monthly car rental?

What is Hertz's cancellation policy?

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