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John F. Kennedy International Airport to Heathrow Airport flight

Explore the cheapest one-way and round-trip flights from John F. Kennedy International Airport to Heathrow Airport over the next 90 days, with one-way fares from PLN 870 and round-trip from PLN 2,306. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      JFK 09:33
      7h 7m
      Direct
      LHR 21:40
      New York - London | Fri, Jan 8 | Jetblue Airways
      LHR 07:45
      8h 24m
      Direct
      JFK 11:09
      London - New York | Mon, Jan 11 | Jetblue Airways
      PLN 2,908 PLN 3,940
      26% off
      26% off
      PLN 3,940 PLN 2,908
    • JFK 18:25
      6h 55m
      Direct
      LHR 06:20
      New York - London | Fri, Jan 8 | American Airlines
      LHR 07:45
      8h 24m
      Direct
      JFK 11:09
      London - New York | Mon, Jan 11 | Jetblue Airways
      PLN 2,915 PLN 3,940
      26% off
      26% off
      PLN 3,940 PLN 2,915
    • JFK 22:30
      7h
      Direct
      LHR 10:30
      New York - London | Fri, Jan 8 | Virgin Atlantic
      STN 06:15
      20h 55m
      2 stops
      EWR 22:10
      London - New York | Thu, Jan 14 | Ryanair
      PLN 2,306 PLN 3,940
      41% off
      41% off
      PLN 3,940 PLN 2,306
    • JFK 21:00
      7h 15m
      Direct
      LHR 09:15
      New York - London | Sat, Jan 9 | American Airlines
      STN 05:55
      21h 15m
      2 stops
      EWR 22:10
      London - New York | Sat, Jan 16 | Ryanair
      PLN 2,336
      41% off
      PLN 3,940 PLN 2,336
    • JFK 21:10
      7h 15m
      Direct
      LHR 09:25
      New York - London | Thu, Jan 7 | Virgin Atlantic
      STN 08:30
      18h 40m
      2 stops
      EWR 22:10
      London - New York | Wed, Jan 13 | Ryanair
      PLN 2,348
      40% off
      PLN 3,940 PLN 2,348
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Wed, Jan 6 | Virgin Atlantic
      STN 12:15
      32h 5m
      2 stops
      EWR 15:20
      London - New York | Mon, Jan 11 | Ryanair
      PLN 2,363
      40% off
      PLN 3,940 PLN 2,363
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Tue, Jan 5 | Virgin Atlantic
      STN 12:15
      32h 5m
      2 stops
      EWR 15:20
      London - New York | Mon, Jan 11 | Ryanair
      PLN 2,363
      40% off
      PLN 3,940 PLN 2,363
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Tue, Jan 5 | Air France
      STN 12:15
      32h 5m
      2 stops
      EWR 15:20
      London - New York | Mon, Jan 11 | Ryanair
      PLN 2,376
      40% off
      PLN 3,940 PLN 2,376
    • JFK 22:20
      7h 10m
      Direct
      LHR 10:30
      New York - London | Tue, Dec 8 | Virgin Atlantic
      LTN 06:15
      18h 50m
      2 stops
      JFK 20:05
      London - New York | Mon, Dec 14 | easyJet
      PLN 2,376
      40% off
      PLN 3,940 PLN 2,376
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
      LON 15:00
      6h
      Direct
      NYC 16:00
      London - New York | Sat, Nov 14 | Normal Airline
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    • Cheapest
      JFK 19:25
      19h 5m
      1 stop
      LHR 19:30
      New York - London | Sat, Dec 5 | Icelandair
      PLN 870 PLN 1,541
      44% off
      44% off
      PLN 1,541 PLN 870
    • JFK 19:25
      19h 5m
      1 stop
      LHR 19:30
      New York - London | Mon, Nov 30 | Icelandair
      PLN 1,068 PLN 1,541
      31% off
      31% off
      PLN 1,541 PLN 1,068
    • JFK 19:25
      10h 25m
      1 stop
      LHR 10:50
      New York - London | Tue, Nov 17 | Icelandair
      PLN 1,069 PLN 1,541
      31% off
      31% off
      PLN 1,541 PLN 1,069
    • JFK 22:00
      19h 40m
      1 stop
      LHR 22:40
      New York - London | Tue, Nov 17 | TAP Air Portugal
      PLN 1,081
      30% off
      PLN 1,541 PLN 1,081
    • JFK 22:00
      19h 40m
      1 stop
      LHR 22:40
      New York - London | Mon, Nov 30 | TAP Air Portugal
      PLN 1,086
      30% off
      PLN 1,541 PLN 1,086
    • JFK 22:00
      12h 30m
      1 stop
      LHR 15:30
      New York - London | Thu, Dec 3 | TAP Air Portugal
      PLN 1,088
      28% off
      PLN 1,541 PLN 1,088
    • JFK 19:25
      10h 25m
      1 stop
      LHR 10:50
      New York - London | Thu, Dec 3 | Icelandair
      PLN 1,088
      28% off
      PLN 1,541 PLN 1,088
    • JFK 22:00
      14h 30m
      1 stop
      LHR 17:30
      New York - London | Tue, Dec 8 | TAP Air Portugal
      PLN 1,097
      28% off
      PLN 1,541 PLN 1,097
    • JFK 22:00
      18h 35m
      1 stop
      LHR 21:35
      New York - London | Mon, Dec 7 | TAP Air Portugal
      PLN 1,098
      28% off
      PLN 1,541 PLN 1,098
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
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    • Cheapest nonstop
      JFK 10:15
      6h 55m
      Direct
      LHR 22:10
      New York - London | Tue, Jan 19 | American Airlines
      PLN 1,128 PLN 1,932
      42% off
      42% off
      PLN 1,932 PLN 1,128
    • JFK 18:25
      6h 55m
      Direct
      LHR 06:20
      New York - London | Sat, Dec 12 | American Airlines
      PLN 1,140 PLN 1,541
      26% off
      26% off
      PLN 1,541 PLN 1,140
    • JFK 21:00
      7h 15m
      Direct
      LHR 09:15
      New York - London | Sat, Jan 9 | American Airlines
      PLN 1,140 PLN 1,541
      26% off
      26% off
      PLN 1,541 PLN 1,140
    • JFK 19:01
      7h 14m
      Direct
      LHR 07:15
      New York - London | Thu, Nov 26 | Virgin Atlantic
      PLN 1,145
      41% off
      PLN 1,932 PLN 1,145
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Sun, Dec 6 | Virgin Atlantic
      PLN 1,159
      40% off
      PLN 1,932 PLN 1,159
    • JFK 21:10
      7h 15m
      Direct
      LHR 09:25
      New York - London | Fri, Jan 22 | Virgin Atlantic
      PLN 1,170
      39% off
      PLN 1,932 PLN 1,170
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Fri, Dec 4 | Iberia
      PLN 1,175
      63% off
      PLN 3,167 PLN 1,175
    • JFK 18:00
      7h 20m
      Direct
      LHR 06:20
      New York - London | Wed, Dec 2 | Virgin Atlantic
      PLN 1,176
      39% off
      PLN 1,932 PLN 1,176
    • JFK 20:00
      7h 5m
      Direct
      LHR 08:05
      New York - London | Fri, Jan 29 | Virgin Atlantic
      PLN 1,183
      39% off
      PLN 1,932 PLN 1,183
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
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    • Cheapest nonstop
      JFK 10:15
      6h 55m
      Direct
      LHR 22:10
      New York - London | Tue, Jan 19 | American Airlines
      PLN 1,128 PLN 1,982
      43% off
      43% off
      PLN 1,982 PLN 1,128
    • JFK 19:01
      7h 14m
      Direct
      LHR 07:15
      New York - London | Thu, Nov 26 | Virgin Atlantic
      PLN 1,145 PLN 1,982
      42% off
      42% off
      PLN 1,982 PLN 1,145
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Sun, Dec 6 | Virgin Atlantic
      PLN 1,159 PLN 1,982
      42% off
      42% off
      PLN 1,982 PLN 1,159
    • JFK 21:10
      7h 15m
      Direct
      LHR 09:25
      New York - London | Fri, Jan 22 | Virgin Atlantic
      PLN 1,170
      41% off
      PLN 1,982 PLN 1,170
    • JFK 18:00
      7h 20m
      Direct
      LHR 06:20
      New York - London | Wed, Dec 2 | Virgin Atlantic
      PLN 1,176
      41% off
      PLN 1,982 PLN 1,176
    • JFK 20:00
      7h 5m
      Direct
      LHR 08:05
      New York - London | Fri, Jan 29 | Virgin Atlantic
      PLN 1,183
      40% off
      PLN 1,982 PLN 1,183
    • JFK 18:00
      7h 20m
      Direct
      LHR 06:20
      New York - London | Thu, Jan 14 | Virgin Atlantic
      PLN 1,190
      40% off
      PLN 1,982 PLN 1,190
    • JFK 21:10
      7h 15m
      Direct
      LHR 09:25
      New York - London | Wed, Nov 18 | Delta Air Lines
      PLN 1,206
      39% off
      PLN 1,982 PLN 1,206
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Thu, Jan 14 | Delta Air Lines
      PLN 1,207
      39% off
      PLN 1,982 PLN 1,207
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
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    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Fri, Dec 4 | Iberia
      PLN 1,175 PLN 3,167
      63% off
      63% off
      PLN 3,167 PLN 1,175
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Wed, Nov 18 | British Airways
      PLN 1,213 PLN 3,167
      62% off
      62% off
      PLN 3,167 PLN 1,213
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Tue, Dec 29 | Iberia
      PLN 1,224 PLN 3,167
      61% off
      61% off
      PLN 3,167 PLN 1,224
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Fri, Nov 13 | Iberia
      PLN 1,437
      55% off
      PLN 3,167 PLN 1,437
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Fri, Dec 11 | British Airways
      PLN 1,459
      54% off
      PLN 3,167 PLN 1,459
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Wed, Jan 6 | British Airways
      PLN 1,469
      54% off
      PLN 3,167 PLN 1,469
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Sun, Jan 3 | Alaska Airlines
      PLN 1,648
      48% off
      PLN 3,167 PLN 1,648
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Tue, Dec 15 | Alaska Airlines
      PLN 1,744
      45% off
      PLN 3,167 PLN 1,744
    • JFK 23:20
      6h 50m
      Direct
      LHR 11:10
      New York - London | Sun, Dec 13 | American Airlines
      PLN 1,780
      44% off
      PLN 3,167 PLN 1,780
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
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    • Cheapest nonstop
      JFK 18:10
      7h 5m
      Direct
      LHR 06:15
      New York - London | Mon, Nov 16 | Iberia
      PLN 1,166 PLN 2,125
      45% off
      45% off
      PLN 2,125 PLN 1,166
    • JFK 21:05
      7h 25m
      Direct
      LHR 09:30
      New York - London | Mon, Nov 16 | Jetblue Airways
      PLN 1,172 PLN 2,125
      45% off
      45% off
      PLN 2,125 PLN 1,172
    • JFK 18:25
      6h 55m
      Direct
      LHR 06:20
      New York - London | Tue, Nov 17 | American Airlines
      PLN 1,182 PLN 2,125
      44% off
      44% off
      PLN 2,125 PLN 1,182
    • JFK 22:15
      7h 15m
      Direct
      LHR 10:30
      New York - London | Tue, Nov 17 | Air France
      PLN 1,233
      42% off
      PLN 2,125 PLN 1,233
    • JFK 08:00
      7h 10m
      Direct
      LHR 20:10
      New York - London | Tue, Nov 17 | KLM
      PLN 1,234
      42% off
      PLN 2,125 PLN 1,234
    • JFK 19:01
      7h 14m
      Direct
      LHR 07:15
      New York - London | Thu, Nov 12 | Virgin Atlantic
      PLN 1,418
      33% off
      PLN 2,125 PLN 1,418
    • JFK 18:25
      6h 55m
      Direct
      LHR 06:20
      New York - London | Wed, Nov 11 | American Airlines
      PLN 1,456
      31% off
      PLN 2,125 PLN 1,456
    • JFK 10:10
      7h
      Direct
      LHR 22:10
      New York - London | Thu, Nov 12 | Iberia
      PLN 1,474
      31% off
      PLN 2,125 PLN 1,474
    • JFK 21:05
      7h 25m
      Direct
      LHR 09:30
      New York - London | Sat, Nov 14 | Jetblue Airways
      PLN 1,491
      30% off
      PLN 2,125 PLN 1,491
    • NYC 13:00
      17h 25m
      1 stop
      LON 14:00
      New York - London | Thu, Nov 12 | Normal Airline
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Displayed flight fares from New York to London are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from John F. Kennedy International Airport to Heathrow Airport

What is the cheapest month to fly from John F. Kennedy International Airport to Heathrow Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from John F. Kennedy International Airport to Heathrow Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from John F. Kennedy International Airport to Heathrow Airport are usually in November, with an average price of PLN 1,005. It is best to avoid June, when the average price can reach PLN 2,260.

PLN 2,260
PLN 1,633
PLN 1,005
PLN 378
  • PLN 1,005
    Nov
  • PLN 1,244
    Dec
  • PLN 1,344
    Jan
  • PLN 1,293
    Feb
  • PLN 1,222
    Mar
  • PLN 1,523
    Apr
  • PLN 1,616
    May
  • PLN 2,260
    Jun
  • PLN 1,650
    Jul
  • PLN 1,363
    Aug
  • PLN 1,335
    Sep
  • PLN 1,673
    Oct

What is the cheapest month to fly return from John F. Kennedy International Airport to Heathrow Airport?

The data is based on the past 12 months and shows the average monthly return fares from John F. Kennedy International Airport to Heathrow Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, January is often the month to find the lowest fares from John F. Kennedy International Airport to Heathrow Airport, with an average price of PLN 2,489. June is usually the most expensive month, with an average price reaching PLN 5,339.

PLN 5,339
PLN 3,914
PLN 2,489
PLN 1,064
    Cheapest
  • PLN 3,183
    Nov
  • PLN 3,146
    Dec
  • PLN 2,489
    Jan
  • PLN 3,312
    Feb
  • PLN 3,038
    Mar
  • PLN 3,055
    Apr
  • PLN 3,631
    May
  • PLN 5,339
    Jun
  • PLN 3,987
    Jul
  • PLN 3,743
    Aug
  • PLN 3,457
    Sep
  • PLN 4,221
    Oct

What is the cheapest day of the week to fly from John F. Kennedy International Airport to Heathrow Airport?

The data is based on the past 12 months and shows the average ticket prices from John F. Kennedy International Airport to Heathrow Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from John F. Kennedy International Airport to Heathrow Airport is Saturday, with average prices usually lower than other days. Avoid departing on Thursday as prices are typically highest on that day.

PLN 1,665
PLN 1,566
PLN 1,466
PLN 1,367
    Cheapest
  • PLN 1,584
    Mon
  • PLN 1,515
    Tue
  • PLN 1,563
    Wed
  • PLN 1,665
    Thu
  • PLN 1,631
    Fri
  • PLN 1,466
    Sat
  • PLN 1,635
    Sun

Which airline offers the cheapest flights from John F. Kennedy International Airport to Heathrow Airport?

The cheapest airline flying from John F. Kennedy International Airport to Heathrow Airport is Icelandair (from PLN 828) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Icelandair
From PLN 828
TAP Air Portugal
From PLN 1,098
American Airlines
From PLN 1,101
Virgin Atlantic
From PLN 1,105
Delta Air Lines
From PLN 1,121
Aer Lingus
From PLN 1,132
Iberia
From PLN 1,149
Jetblue Airways
From PLN 1,155
KLM
From PLN 1,157
Air France
From PLN 1,157

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What is the flight schedule from John F. Kennedy International Airport to Heathrow Airport?

Check the schedule for flights from New York to London and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. AA100

    John F. Kennedy International Airport

    18:25

    JFK

    6h 55m

    06:20

    LHR

    S M T W T F S
    Search

  2. AA142

    John F. Kennedy International Airport

    10:10

    JFK

    7h

    22:10

    LHR

    S M T W T - S
    Search

  3. AA104

    John F. Kennedy International Airport

    21:15

    JFK

    7h

    09:15

    LHR

    S M T W T F S
    Search

  4. FI614

    John F. Kennedy International Airport

    19:25

    JFK

    5h 45m

    Direct

    06:10

    KEF

    S M T W T F S
    Search

  5. FI450

    Keflavík International Airport

    07:35

    KEF

    3h 15m

    Direct

    10:50

    LHR

    S M T W T F S

  6. VS4729

    John F. Kennedy International Airport

    19:30

    JFK

    2h 46m

    Direct

    22:16

    ATL

    S M T W T F S
    Search

  7. VS4067

    Hartsfield–Jackson Atlanta International Airport

    23:55

    ATL

    9h 20m

    Direct

    13:15

    LHR

    S M T W T F S

  8. DL2190

    John F. Kennedy International Airport

    19:30

    JFK

    2h 46m

    Direct

    22:16

    ATL

    S M T W T F S
    Search

  9. DL036

    Hartsfield–Jackson Atlanta International Airport

    23:55

    ATL

    8h 20m

    Direct

    13:15

    LHR

    S M T W T F S

  10. VS4829

    John F. Kennedy International Airport

    14:55

    JFK

    2h 35m

    Direct

    17:30

    ATL

    S M T W T F S
    Search

  11. VS4010

    Hartsfield–Jackson Atlanta International Airport

    22:05

    ATL

    9h 15m

    Direct

    11:20

    LHR

    S M T W T F S

  12. TP210

    John F. Kennedy International Airport

    22:00

    JFK

    7h

    Direct

    10:00

    LIS

    S - T W T F S
    Search

  13. TP1356

    Humberto Delgado Airport

    14:40

    LIS

    2h 50m

    Direct

    17:30

    LHR

    S M T W T F S

  14. TP210

    John F. Kennedy International Airport

    22:00

    JFK

    7h

    Direct

    10:00

    LIS

    S - T W T F S
    Search

  15. TP1364

    Humberto Delgado Airport

    16:05

    LIS

    2h 50m

    Direct

    18:55

    LHR

    - - - W T F S

  16. TP210

    John F. Kennedy International Airport

    22:00

    JFK

    7h

    Direct

    10:00

    LIS

    S - T W T F S
    Search

  17. TP1358

    Humberto Delgado Airport

    18:45

    LIS

    2h 50m

    Direct

    21:35

    LHR

    S M T W T F S
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About John F. Kennedy International Airport and Heathrow Airport

Learn about John F. Kennedy International Airport (JFK) and Heathrow Airport (LHR) — including location, terminals, transportation, and travel tips.

Flight distance 5,546.87km
Cheapest one-way ticket price PLN 870
Cheapest return ticket price PLN 2,306

FAQs for John F. Kennedy International Airport to Heathrow Airport Flights

  • How long is the flight from John F. Kennedy International Airport to Heathrow Airport?

    John F. Kennedy International Airport to Heathrow Airport takes about 6 hours 30 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 68 daily flights from John F. Kennedy International Airport (JFK) to Heathrow Airport (LHR).
  • The earliest flight from John F. Kennedy International Airport to Heathrow Airport departs at 00:20, and the last departs at 23:20, with about 22 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from John F. Kennedy International Airport (JFK) to Heathrow Airport (LHR) is quite popular. Without considering departure times or holidays, tickets cost around PLN 1,990 in December, the most expensive month to book this route.
    • The distance from London Gatwick Airport to downtown is about 39km, by taxi about 50 minutes.
    • The distance from Heathrow Airport to downtown is about 23km, by taxi about 40 minutes.
    • The distance from London Luton Airport to downtown is about 44km, by taxi about 1 hour.
  • British Airways is a very popular airline operating an average of 38749 flights per month.
  • One-way flights from John F. Kennedy International Airport to Heathrow Airport currently start from PLN 870, and round-trip fares start from PLN 2,306. The current lowest fare is a Icelandair flight departing on Sat, Dec 5; prices may vary depending on availability.
  • Yes. British Airways, Virgin Atlantic, American Airlines, Jetblue Airways and Delta Air Lines operate direct flights from John F. Kennedy International Airport to Heathrow Airport, with an average flight time of 6 hours 30 minutes, and around 135 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from John F. Kennedy International Airport to Heathrow Airport is PLN 1,467. Prices may vary depending on the departure date, airline, and availability.
  • Jetblue Airways are the most popular budget airlines flying from John F. Kennedy International Airport to Heathrow Airport, with one-way fares starting from PLN 870. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • John F. Kennedy International Airport to Heathrow Airport operates around 135 weekly flights, mainly by British Airways, Virgin Atlantic and American Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter John F. Kennedy International Airport and Heathrow Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Find Cheap Flights with Trip.com

Note: Prices shown on this page are the estimated lowest prices and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive (including taxes, fuel surcharges, civil aviation development fund, etc.), with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours—sometimes even in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the cancellation and change policies for each flight ticket during the booking process, including any fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply according to the airline's ticket policy.
Cancellation/change due to a flight schedule change:
If the flight schedule has changed and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please visit the customer support pages.