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Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport flight
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Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport Flights Info

Cheapest one-way
TRY 4,078
Spring Airlines Spring Airlines 5h 30m · Direct Mon, Nov 30
Book Now
Cheapest return
TRY 9,816
Spring Airlines Spring Airlines 5h 30m · Direct Sun, Nov 15 - Sun, Nov 22
Book Now
Best time to book
November
Cheapest
Recommended airlines
Spring Airlines Spring AirlinesCheapest· From TRY 4,078 China Eastern Airlines China Eastern AirlinesMost booked

Explore the cheapest one-way and round-trip flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport over the next 90 days, with one-way fares from TRY 4,078 and round-trip from TRY 9,816. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 15 | Spring Airlines
      URC 16:50
      4h 45m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Sun, Nov 22 | Spring Airlines
      TRY 9,816 TRY 13,517
      27% off
      27% off
      TRY 13,517 TRY 9,816
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Nov 25 | Spring Airlines
      URC 16:50
      4h 45m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Fri, Nov 27 | Spring Airlines
      TRY 9,816 TRY 13,517
      27% off
      27% off
      TRY 13,517 TRY 9,816
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 23 | Spring Airlines
      URC 16:50
      4h 45m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Wed, Nov 25 | Spring Airlines
      TRY 10,208 TRY 13,517
      24% off
      24% off
      TRY 13,517 TRY 10,208
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Tue, Nov 17 | Spring Airlines
      URC 17:00
      4h 35m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Sat, Nov 21 | Spring Airlines
      TRY 10,352
      23% off
      TRY 13,517 TRY 10,352
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Dec 30 | Spring Airlines
      URC 18:55
      5h
      Direct
      SHA 23:55
      Urumqi - Shanghai | Fri, Jan 1 | Spring Airlines
      TRY 10,646
      21% off
      TRY 13,517 TRY 10,646
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Sun, Nov 22 | Spring Airlines
      URC 17:00
      4h 35m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Thu, Nov 26 | Spring Airlines
      TRY 10,646
      21% off
      TRY 13,517 TRY 10,646
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Dec 28 | Spring Airlines
      URC 19:15
      4h 40m
      Direct
      SHA 23:55
      Urumqi - Shanghai | Mon, Jan 4 | Spring Airlines
      TRY 10,676
      21% off
      TRY 13,517 TRY 10,676
    • SHA 10:00
      5h 50m
      Direct
      URC 15:50
      Shanghai - Urumqi | Sat, Nov 21 | Spring Airlines
      URC 19:15
      4h 40m
      Direct
      SHA 23:55
      Urumqi - Shanghai | Mon, Nov 23 | Spring Airlines
      TRY 10,835
      20% off
      TRY 13,517 TRY 10,835
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Nov 27 | Spring Airlines
      URC 17:00
      4h 35m
      Direct
      SHA 21:35
      Urumqi - Shanghai | Sat, Nov 28 | Spring Airlines
      TRY 10,865
      20% off
      TRY 13,517 TRY 10,865
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
      URC 15:00
      6h
      Direct
      SHA 16:00
      Urumqi - Shanghai | Tue, Nov 17 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 30 | Spring Airlines
      TRY 4,078 TRY 6,060
      33% off
      33% off
      TRY 6,060 TRY 4,078
    • Cheapest
      SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 29 | Spring Airlines
      TRY 4,078 TRY 6,852
      40% off
      40% off
      TRY 6,852 TRY 4,078
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 23 | Spring Airlines
      TRY 4,244 TRY 6,060
      30% off
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Nov 25 | Spring Airlines
      TRY 4,244
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 29 | Spring Airlines
      TRY 4,244
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 15 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Mon, Nov 16 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Nov 20 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Dec 2 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 29 | Spring Airlines
      TRY 4,078 TRY 10,814
      62% off
      62% off
      TRY 10,814 TRY 4,078
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Wed, Dec 2 | Spring Airlines
      TRY 4,455 TRY 10,814
      59% off
      59% off
      TRY 10,814 TRY 4,455
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Nov 20 | Spring Airlines
      TRY 4,538 TRY 10,814
      57% off
      57% off
      TRY 10,814 TRY 4,538
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Dec 14 | Spring Airlines
      TRY 4,538
      57% off
      TRY 10,814 TRY 4,538
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Dec 18 | Spring Airlines
      TRY 4,538
      57% off
      TRY 10,814 TRY 4,538
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Dec 21 | Spring Airlines
      TRY 4,538
      57% off
      TRY 10,814 TRY 4,538
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Dec 13 | Spring Airlines
      TRY 4,538
      57% off
      TRY 10,814 TRY 4,538
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Wed, Nov 18 | Spring Airlines
      TRY 4,621
      56% off
      TRY 10,814 TRY 4,621
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Dec 11 | Spring Airlines
      TRY 4,712
      56% off
      TRY 10,814 TRY 4,712
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 30 | Spring Airlines
      TRY 4,078 TRY 6,060
      33% off
      33% off
      TRY 6,060 TRY 4,078
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 29 | Spring Airlines
      TRY 4,078 TRY 6,852
      40% off
      40% off
      TRY 6,852 TRY 4,078
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 23 | Spring Airlines
      TRY 4,244 TRY 6,060
      30% off
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Nov 25 | Spring Airlines
      TRY 4,244
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 29 | Spring Airlines
      TRY 4,244
      30% off
      TRY 6,060 TRY 4,244
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 15 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Mon, Nov 16 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Fri, Nov 20 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Wed, Dec 2 | Spring Airlines
      TRY 4,455
      26% off
      TRY 6,060 TRY 4,455
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SHA 07:30
      5h 35m
      Direct
      URC 13:05
      Shanghai - Urumqi | Sat, Nov 14 | China Eastern Airlines
      TRY 8,373 TRY 10,338
      19% off
      19% off
      TRY 10,338 TRY 8,373
    • SHA 10:00
      5h 50m
      Direct
      URC 15:50
      Shanghai - Urumqi | Sat, Nov 14 | Spring Airlines
      TRY 6,003 TRY 10,338
      42% off
      42% off
      TRY 10,338 TRY 6,003
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Sun, Nov 15 | Spring Airlines
      TRY 6,041 TRY 10,338
      42% off
      42% off
      TRY 10,338 TRY 6,041
    • SHA 06:35
      5h 30m
      Direct
      URC 12:05
      Shanghai - Urumqi | Mon, Nov 16 | Spring Airlines
      TRY 6,041
      42% off
      TRY 10,338 TRY 6,041
    • SHA 07:30
      5h 35m
      Direct
      URC 13:05
      Shanghai - Urumqi | Tue, Nov 17 | China Eastern Airlines
      TRY 6,275
      39% off
      TRY 10,338 TRY 6,275
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Tue, Nov 17 | Spring Airlines
      TRY 6,025
      42% off
      TRY 10,338 TRY 6,025
    • SHA 07:30
      5h 35m
      Direct
      URC 13:05
      Shanghai - Urumqi | Wed, Nov 18 | China Eastern Airlines
      TRY 5,557
      46% off
      TRY 10,338 TRY 5,557
    • SHA 10:00
      5h 40m
      Direct
      URC 15:40
      Shanghai - Urumqi | Wed, Nov 18 | Spring Airlines
      TRY 4,621
      55% off
      TRY 10,338 TRY 4,621
    • SHA 07:30
      5h 35m
      Direct
      URC 13:05
      Shanghai - Urumqi | Thu, Nov 19 | China Eastern Airlines
      TRY 5,935
      43% off
      TRY 10,338 TRY 5,935
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Sun, Nov 15 | Shanghai Airlines
      TRY 7,075 TRY 23,854
      70% off
      70% off
      TRY 23,854 TRY 7,075
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Tue, Dec 1 | Shanghai Airlines
      TRY 7,400 TRY 23,854
      69% off
      69% off
      TRY 23,854 TRY 7,400
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Fri, Dec 11 | Shanghai Airlines
      TRY 8,200 TRY 23,854
      66% off
      66% off
      TRY 23,854 TRY 8,200
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Sun, Dec 13 | Shanghai Airlines
      TRY 9,068
      62% off
      TRY 23,854 TRY 9,068
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Mon, Dec 28 | Shanghai Airlines
      TRY 9,083
      62% off
      TRY 23,854 TRY 9,083
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Tue, Dec 8 | Shanghai Airlines
      TRY 9,106
      62% off
      TRY 23,854 TRY 9,106
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Sun, Jan 3 | Shanghai Airlines
      TRY 10,691
      55% off
      TRY 23,854 TRY 10,691
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Tue, Jan 5 | China Eastern Airlines
      TRY 12,156
      49% off
      TRY 23,854 TRY 12,156
    • SHA 12:40
      5h 15m
      Direct
      URC 17:55
      Shanghai - Urumqi | Fri, Jan 8 | China Eastern Airlines
      TRY 14,217
      40% off
      TRY 23,854 TRY 14,217
    • SHA 13:00
      17h 25m
      1 stop
      URC 14:00
      Shanghai - Urumqi | Sun, Nov 15 | Normal Airline
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Displayed flight fares from Shanghai to Urumqi are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport?

The cheapest airline flying from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport is Spring Airlines (from TRY 4,078) among 5 carriers operating this route. Based on Trip.com's latest 7-day flight data.
easyJet logo easyJet Wizz Air UK logo Wizz Air UK British Airways logo British Airways Jet2.com logo Jet2.com Virgin Atlantic logo Virgin Atlantic
China Eastern Airlines logo China Eastern Airlines Shanghai Airlines logo Shanghai Airlines China Southern Airlines logo China Southern Airlines Urumqi Air logo Urumqi Air Spring Airlines logo Spring Airlines

Trip.com Price Insights: Flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport

What is the cheapest month to fly from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport are usually in November, with an average price of TRY 6,360. It is best to avoid June, when the average price can reach TRY 16,608.

TRY 16,608
TRY 11,484
TRY 6,360
TRY 1,236
  • TRY 6,360
    Nov
  • TRY 7,833
    Dec
  • TRY 8,363
    Jan
  • TRY 13,070
    Feb
  • TRY 10,392
    Mar
  • TRY 12,937
    Apr
  • TRY 14,879
    May
  • TRY 16,608
    Jun
  • TRY 14,951
    Jul
  • TRY 12,348
    Aug
  • TRY 11,414
    Sep
  • TRY 8,627
    Oct

What is the cheapest day of the week to fly from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport?

The data is based on the past 12 months and shows the average ticket prices from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport is Monday, with average prices usually lower than other days. Avoid departing on Saturday as prices are typically highest on that day.

TRY 12,889
TRY 11,682
TRY 10,474
TRY 9,267
  • TRY 10,474
    Mon
  • TRY 12,302
    Tue
  • TRY 11,490
    Wed
  • TRY 11,787
    Thu
  • TRY 11,965
    Fri
  • TRY 12,889
    Sat
  • TRY 12,480
    Sun

What is the flight schedule from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport?

Check the schedule for flights from Shanghai to Urumqi and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. 9C6927

    Shanghai Hongqiao International Airport

    08:30

    SHA

    5h 25m

    13:55

    URC

    S - T - T - S
    Search

  2. FM9221

    Shanghai Hongqiao International Airport

    17:10

    SHA

    5h 30m

    22:40

    URC

    S M T W T F S
    Search

  3. 9C8747

    Shanghai Hongqiao International Airport

    10:00

    SHA

    5h 25m

    15:25

    URC

    S M T W T F S
    Search

  4. CZ6982

    Shanghai Hongqiao International Airport

    17:30

    SHA

    5h 45m

    23:15

    URC

    S M T W T F S
    Search
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FAQs for Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport Flights

  • How long is the flight from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport?

    Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport takes about 5 hours 15 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 13 daily flights from Shanghai Hongqiao International Airport (SHA) to Urumqi Tianshan International Airport (URC).
  • The earliest flight from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport departs at 06:35, and the last departs at 18:20, with about 10 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Shanghai Hongqiao International Airport (SHA) to Urumqi Tianshan International Airport (URC) is quite popular. Without considering departure times or holidays, tickets cost around TRY 19,585 in September, the most expensive month to book this route.
    • The distance from Urumqi Tianshan International Airport to downtown is about 15km, by taxi about 30 minutes.
  • Popular airports as well as departure and arrival terminals for the flight from Shanghai Hongqiao International Airport (SHA) to Urumqi Tianshan International Airport (URC) are listed below.
    • China Eastern Airlines: The departure terminal for Shanghai Hongqiao International Airport (SHA) is T2, the arrival terminal for Urumqi Tianshan International Airport (URC) is T2.
    • Juneyao Airlines: The departure terminal for Shanghai Hongqiao International Airport (SHA) is T2, the arrival terminal for Urumqi Tianshan International Airport (URC) is T2.
    • Xiamen Airlines: The departure terminal for Shanghai Hongqiao International Airport (SHA) is T2, the arrival terminal for Urumqi Tianshan International Airport (URC) is T2.
    • Sichuan Airlines: The departure terminal for Shanghai Hongqiao International Airport (SHA) is T2, the arrival terminal for Urumqi Tianshan International Airport (URC) is T2.
    • Spring Airlines: The departure terminal for Shanghai Hongqiao International Airport (SHA) is T1, the arrival terminal for Urumqi Tianshan International Airport (URC) is T2.
  • China Southern Airlines is a very popular airline operating an average of 8560 flights per month.
  • One-way flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport currently start from TRY 4,078, and round-trip fares start from TRY 9,816. The current lowest fare is a Spring Airlines flight departing on Mon, Nov 30; prices may vary depending on availability.
  • Yes. China Southern Airlines, Shanghai Airlines, China Eastern Airlines, Spring Airlines and Juneyao Airlines operate direct flights from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport, with an average flight time of 5 hours 15 minutes, and around 67 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport is TRY 9,355. Prices may vary depending on the departure date, airline, and availability.
  • Spring Airlines are the most popular budget airlines flying from Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport, with one-way fares starting from TRY 4,078. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Shanghai Hongqiao International Airport to Urumqi Tianshan International Airport operates around 65 weekly flights, mainly by China Southern Airlines, Shanghai Airlines and China Eastern Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Shanghai Hongqiao International Airport and Urumqi Tianshan International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the estimated lowest prices and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive (including taxes, fuel surcharges, civil aviation development fund, etc.), with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours—sometimes even in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the cancellation and change policies for each flight ticket during the booking process, including any fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply according to the airline's ticket policy.
Cancellation/change due to a flight schedule change:
If the flight schedule has changed and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please visit the customer support pages.