How to Book China Train Tickets Online?

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By Kyra

How to Book China Train Tickets Online

China's vast high-speed rail network, spanning over 40,000km, offers one of the most convenient ways to travel between cities. With trains reaching speeds of 350km/h, journeys that once took days now take mere hours. During popular travel periods like Chinese New Year or National Day holidays, trains often sell out quickly, so advance booking is highly recommended. Fortunately, the online platform offers a hassle-free alternative to queues at stations, featuring an English interface, instant e-tickets and multiple payment options. To help you navigate the process, this guide provides everything from booking website comparisons to step-by-step instructions, ensuring your rail journey through China is a breeze.

Find and Book Cheap China Train Tickets

🏷️Find Cheap Flights, Hotels, Train Tickets, and eSIMs & SIM Card for Your China Trip

Best Train Routes in China

Not sure where to go? Let Trip.com guide your journey with these hand-picked China train routes.

Top Pick
Short-distance routes
Long-distance routes
RouteDuration2nd Class Fare (¥)Book Online
Beijing-Shanghai4h 18mFrom ¥553Book Tickets
Hong Kong-Guangzhou47mFrom ¥215Book Tickets
Shanghai-Hangzhou 10mFrom ¥10Book Tickets
Guangzhou-Shenzhen29mFrom ¥74.5Book Tickets
Beijing-Xi'an4h 10mFrom ¥577.5Book Tickets
Chengdu-Chongqing1h 2mFrom ¥129Book Tickets
RouteDuration2nd Class Fare (¥)Book Online
Hong Kong-Shenzhen14mFrom ¥68Book Tickets
Shenzhen-Guangzhou29mFrom ¥74.5Book Tickets
Shanghai-Suzhou10mFrom ¥10Book Tickets
Shanghai-Nanjing1h 38mFrom ¥146Book Tickets
Beijing-Tianjin1h 2mFrom ¥129Book Tickets
Wuhan-Changsha1h 11mFrom ¥199Book Tickets
RouteDuration2nd Class Fare (¥)Book Online
Hong Kong-Beijing8h 10mFrom ¥1248Book Tickets
Guangzhou-Shanghai6h 38mFrom ¥912Book Tickets
Beijing-Guangzhou7h 17mFrom ¥1033Book Tickets
Hong Kong-Shanghai8h 6mFrom ¥944Book Tickets
Shanghai-Chengdu11h 11mFrom ¥944Book Tickets
Beijing-Chengdu7h 30mFrom ¥840.5Book Tickets

Best Platform to Book China Train Tickets Online

For China train travel, you can book through 12306 (official site), third-party sites like Trip.com (English-friendly), or directly at stations. We compare these options to help you decide which one is best suits your needs.

Platform

Pros

Cons

12306

• Official railway site

• No service fees

• Complete schedule access

• English interface limited

• Requires ID verification (3-5 days)

• Occasional technical issues

Trip.com

• Full English support

• Accepts international cards

• 24/7 customer service

• £2-5 booking fee for China trains

• European trains are free of booking fee

China Highlights

• Specialised for foreigners

• English guides

• Package deals available

• Higher service charges

• Limited last-minute options

Klook

• User-friendly app

• Attraction combos available

• Regular promotions

• Smaller train selection

• Mainly for popular routes

China Ticket Online

• English support

• Hotel+train packages

• Visa/Mastercard accepted

• Less known platform

• Variable customer service quality

Ctrip

• No 12306 account needed

• Accepts foreign cards

• Chinese market leader

• ¥25 service fee

• Requires Chinese payment methods

• Mandarin interface best

*Based on 2025 info. Check the latest updates before you travel.

Required Documents for Booking China Train Tickets

Valid passport

Book China Train Tickets Online with Passport

Booking a train ticket via Trip.com is easy - all you need is your passport.

1️⃣ Begin by logging in: Go to the Trip.com website (English-friendly), or use the search box below🔍. Enter your departure city, destination, and travel date. If your city isn’t shown, type it manually.

Book China Train Tickets Online on Trip.com

2️⃣ Pick your seat class: Select second class, first class, or business class, then click "Book".

Book China Train Tickets Online-Pick your seat class

If you are not familiar with Chinese trains please read the following article to learn about the train codes (G, D, C, K, T, Z) and seat class descriptions.👇

3️⃣ Add passenger details: Select the number of travellers, provide passenger information (e.g. name, date of birth) and add contact details (e.g. email, phone number).

4️⃣ Choose seat type: Pick window, aisle, or middle seats (options like A, B, C, D, F).

Book China Train Tickets Online-Choose seat type

5️⃣ Pay securely: Use credit/debit cards, PayPal, WeChat Pay, or Alipay to complete your booking. (Use your card in your local currency!) ✅

Practical Tips for Booking China Train Tickets

  1. Book Early
    Tickets become available 15 days in advance - set calendar reminders for popular routes, especially during peak seasons like Chinese New Year and Golden Week holidays.
  2. Double-Check Your Passport Details
    Ensure the booking name matches your travel document exactly - even minor discrepancies can prevent boarding.
  3. Target Off-Peak Travel Times
    Mid-week departures (Tuesday-Thursday) typically offer better availability.
  4. Use English-Friendly Platforms
    Platforms like Trip.com or Alipay provide full English support, bypassing 12306's Mandarin-dominant interface.

China Train Tickets Refund & Change Policy

Time Before DepartureRefund FeeChange FeeNotes

8+ days

Free

Free

Full refund allowed.

48 hours – 8 days

5% fee

Free

Refund based on original ticket price.

24 – 48 hours

10% fee

5% fee

Changes allowed once.

<24 hours

20% fee

15% fee

No free changes.

After departure

Not allowed

40% fee (Within 24 hours after departure)

Exceptions for delays/cancellations.

Note:

  • Latest update: 2025
  • Refund fee: ¥2 minimum.
  • Changes: Only 1 free change allowed (if done 48+ hours before departure).
  • Seat availability: Changes depend on seat/ticket availability.
  • Special cases: Full refund for delays/cancellations or travel restrictions.
  • Rules may vary slightly for holiday periods or special trains.

Alternative Options if Tickets Sell Out

If your preferred train tickets are sold out, there are several alternative options to consider:

  1. Waiting List (候补, Hou Bu) – Many rail operators offer a waiting list system. If a booked ticket is cancelled, you may secure a seat when your turn arises. This is a good option if you book in advance.
  2. Booking Short Segments – If a direct ticket is unavailable, try booking separate shorter segments of the journey. For example, reserve a ticket from A to B, then B to C. This may require changing trains but increases availability.
  3. Standing Tickets – On some high-speed or commuter trains, standing (无座, Wu Zuo) tickets are sold when seats are full. These are cheaper but less comfortable for long journeys.
  4. Flights or Buses – If rail options are exhausted, consider domestic flights (often quicker for long distances) or coaches (cheaper but slower). Booking in advance improves availability.
OptionProsCons

Waiting List

No extra cost; automatic booking

Not guaranteed; last-minute

Short Segments

Increases ticket chances

Multiple changes; less convenient

Standing Tickets

Immediate travel; budget-friendly

Uncomfortable for long trips

Flights/Buses

Alternative routes; flexible

More expensive (flights) or slower (buses)

Planning ahead and staying flexible improves your chances of securing travel.

China Train Ticket Booking FAQ

1. Which is the best website for booking train tickets in China?
The official 12306 is the most reliable, while Trip.com offers English support and accepts foreign cards.

2. Can foreigners buy China train tickets online?
Yes, using platforms like Trip.com or the 12306 English app with a passport for verification.

3. Which class of train is cheaper?
Second-class (硬座) seats are the most affordable, followed by hard sleepers (硬卧) for overnight journeys.

4. Can I book a train ticket online 30 minutes before departure?
No, online bookings close 30–60 minutes before departure (varies by route).

5. What if my train is delayed or cancelled?
Delayed tickets remain valid; for cancellations, full refunds are available at stations or via your booking platform.

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How to Book China Train Tickets Online