Radisson Blu Abidjan Airport

Radisson Blu Abidjan Airport Reviews

Radisson Blu Abidjan Airport

Bd de l'Aéroport, Abidjan, Côte d’Ivoire, Abidjan, Lagunes, Côte d'IvoireView Hotel Details
Radisson Blu Abidjan Airport
Radisson Blu Abidjan AirportRadisson Blu Abidjan AirportRadisson Blu Abidjan Airport
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Radisson Blu Abidjan Airport Guest Reviews

3.8/5
Good
46 review
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(46)
Positive reviews(42)
Negative reviews(4)
Nishui jiang
Superior Room with Garden View Non smoking
Stayed in Nov 2023
Business travellers
33 review
4.0/5
Very Good
Posted on Jan 16, 2024
It was my first time to stay in Kote for a conference. The price was not cheap and the price/performance ratio was average. It was close to the airport and I had never been out due to safety reasons. The hotel facilities were pretty good!
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dangthins
Superior Room with Garden View Non smoking
Stayed in Oct 2023
Business travellers
40 review
4.0/5
Very Good
Posted on Nov 6, 2023
Very close to the airport and very convenient
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Guest User
Superior Room with Garden View Non smoking
Stayed in Nov 2022
Couples
89 review
5.0/5
Outstanding
Posted on Jan 5, 2023
Very good overall
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neuf007
Stayed in May 2022
Solo travellers
59 review
4.2/5
Very Good
Posted on Jul 8, 2022
Very well
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127Fred
Stayed in Sep 2024
Business travellers
3.0/5
Posted on Sep 9, 2024
Belonging to the Radisson chain, this hotel takes on the standards of the brand. There is little or nothing to say from a customer about the standards being kept: the inspection team is good enough for this. However... a few things went wrong. The airport pickup failed, for no known reason. The restaurant was, twice, very slow (some 50 minutes or so). I then visibly put on a timer when giving the order...then 21 minutes were enough. When a food order was wrongly taken, it took ages for the issue to be understood, acknowledged, scientifically argued, half-solved and finally reported to the management team. When the customer (not me personally) had to argue if seafood ("fruits de mer") had to mean several species of sea animals, or if just one species, accompanied by mushroom, qualified... This refined analytical argumentation went on and on, whilst offering a small discount would have closed the matter and kept the atmosphere. The reception is highly professional... but bland and deprived of the je-ne-sais-quoi that makes things hospitable. All in all, I can recommend this hotel for its proximity to the airport, and probably its suitability for airline crews. For conferences, the city centre offers alternatives.
Response from Property: Dear 127Fred, Thank you very much for your feedback and for taking the time to share your experience with us. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.We hope to have the pleasure of welcoming you again soon!
sammyamako
Stayed in Jun 2024
Other
3.0/5
Posted on Jun 25, 2024
Management need to do more to ensure hotel live up to its brand name and stars. Yes, staff are friendly, food is ok but you need more kitchen hands to take care of the omellette. Rooms are ok. No soft drinks in bar fridge in rooms.
Odyssey18570505100
Stayed in Jun 2024
Business travellers
2.0/5
Posted on Jun 4, 2024
We organised an event in March 2023 and while the staff were great and supportive - we are still waiting (after more than a year) for a refund for one our partners due to an error. Promises were made and then no response despite multiple attempts, calls are ignored.. real shame.
Response from Property: Dear M. Odyssey, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience it caused you. Our management team has been notified, and they will personally investigate the matter to ensure a prompt resolution. We hope to have the pleasure of welcoming you again soon !Best regards
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 11, 2024
We stayed here at the beginning and end of our trip. Everything was great. We arrived after 1 am and the shuttle bus driver was waiting for us at the airport and the front desk staff got us checked in quickly. The room is quiet and we had no issues sleeping late without noise from neighbors. The breakfast buffet was incredible and my only regret is I didn’t pre purchase it because it would have cost less but it was still worth it. In fact I think it was the best omelette I’ve ever had! Our next stay was great too. We used the gym, had a delicious dinner (get the Senegalese chicken yassa with rice!) and with the quiet room, was able to get a few hours of sleep before checking out in the early morning. No issues with WiFi and the bathroom amenities were nice - the shampoo from Morocco smelled amazing! I would highly recommend this hotel.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
A comfortable place to start or end a trip to Abidjan. The reception staff was friendly and the WiFi was fast. The room was comfortable. Breakfast yielded sufficient options. The location is so that you could literally walk to the airport. The location also avoids the horrendous city traffic on your way to and from the airport. It is an obvious favourite for airlines to lay up their people during an overlay.
Response from Property: Dear JuRut, Thank you for taking the time to respond to our customer satisfaction survey. I am so happy to see that you enjoyed your stay with us. We always love reading about our customers' wonderful experiences and would appreciate it if you took the time to review us. On behalf of our entire team at the Radisson Blu Hotel, Abidjan Airport, we thank you for your trust and hope to see you again when your travels bring you back to the region! Yours sincerely, Radisson Blu Hotel, Abidjan Airport
ishmaeloppong12
Stayed in Feb 2024
Business travellers
5.0/5
Outstanding
Posted on Feb 2, 2024
More variety of dinner and breakfast. Internet was fast and good. Scrap the QR check in its waste too much time before connecting. More pillows required to support painful neck. Entertain required on TV.
Response from Property: Dear guest, Thank you for choosing the Radisson Blu Hotel Abidjan Airport and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We strive to provide superior service to all of our guests; therefore, your comment is very important for our team who works day after day to offer you impeccable service. Thank you again for your comments. We hope to have the pleasure of welcoming you again very soon. Sincerely.
beidari k
Stayed in Jan 2024
Business travellers
1.0/5
Posted on Jan 3, 2024
I had a terrible experience at the Radisson Blu Abidjan hotel, which cost me nearly $200 per night. I arrived late due to a delayed flight, but when I got to the hotel, I was told that my reservation had been canceled. Eventually, they found a room for me, but it was dirty, the bathroom door was missing, and there were no towels. I immediately went to the front desk to express my dissatisfaction with the condition of the room. However, despite their efforts, the overall experience left me disappointed and questioning the value of my stay at such a high price.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 31, 2023
Falola Fabian and Alain Degbe were very helpful this morning in my having an excellent experience during breakfast and other hotel services. I would recommend the hotel. I also liked their professionnalisme and friendship . Thank you
Response from Property: Dear guest, Thank you for taking the time to give us such positive feedback on your stay! The Radisson Blu Hotel, Abidjan Airport strives to make every guest experience enjoyable See you very soon we hope. Good for you! Alexis Assike, Communications Manager
Guest User
Stayed in Jun 2023
Business travellers
4.0/5
Very Good
Posted on Jun 6, 2023
Useful place to stay if you can’t or don’t want to stay on the plateau, very convenient for the airport, hotel is modern inside, nice rooms, gym is well set up, breakfast is comprehensive. The internet was unreliable a lot of the time so not good for connecting to office networks or video conference but ok for casual use.
Response from Property: Dear guest, Thank you for taking the time to give us such positive feedback on your stay! The Radisson Blu Hotel, Abidjan Airport strives to make every guest experience enjoyable. See you very soon we hope. Good for you ! Alexis Assike, Communications Manager
Guest User
Stayed in Jun 2023
Business travellers
3.0/5
Posted on Jun 4, 2023
Rooms are nice and clean, bar and lounge area dirty and not organized! Will see what breakfast look like tomorrow morning! Very few options available at bar, and English a huge problem in hotel! Expected more from a Radisson Blu! Reception friendly and efficient
Response from Property: Dear guest, Thank you for choosing the Radisson Blu Hotel Abidjan Airport and for taking the time to share your experience. We are delighted to know that you are having a good time in our hotel. We strive to provide superior service to all of our guests; therefore, your comment is very important to our team who work day after day to provide you with impeccable service. Cordially. Alexis Assike, Communications Manager
Guest User
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jun 4, 2023
Great! Was there for Mother's day brunch. Was nice overall. Just review the grilled lobsters recipe. It felt like there was sand in it when I chewed. Also review the sushi recipe, the rice was too soft. Other than that, everything else was perfect!
Response from Property: Dear guest, Thank you for choosing the Radisson Blu Hotel Abidjan Airport and for taking the time to share your experience. We are delighted to know that you had a good time at our brunch. We strive to provide superior service to all of our guests; therefore, your comment is very important to our team who work day after day to provide you with impeccable service. Cordially. Alexis Assike, Communications Manager