Base Ethiopia International Hotel

Put into the hotel by Ethiopian Airlines after having to change flight times. Everything seemed OK until the following day. Went for breakfast and the food not heated correctly and very sparse. I needed to go into Addis and was told they could arrange transport as it would be dangerous to get a taxi alone. Discussed with a staff member arranging a car and was told they would arrange for me to meet and speak with the driver .3 hours later nothing found the staff chatting on the second floor when they informed me they they where busy do nothing had been arranged. Lunch cold partially reheated rice with very limited menu.Just a matter ofvtime before someone gets ill if it hasn't happened already. Was told in the evening I could only have the same limited menu so chose not to eat due to of possible food poisoning given my experience of breakfast and lunch. Very frustrating as was unable to leave the hotel due to them not arranging transport as agreed. I am shocked Ethiopian Airlines continue to have a contract with them as Ethiopian Airlines generally have a good reputation perhaps they are not aware of the issues. To be fair most staff where pleasant and polite. I will choose and pay for my own Hotel for any future stop over. It sadness me to have to write such a poor review as initially everything seemed to go OK but soon changed . One of the reasons I needed the transport was to see a doctor as I had a fall at the airport prior to going to the hotel. Ended up travelling back to London in a lot of pain and discomfort. Ethiopian Airlines have a good reputation and I wonder how aware they are of the poor quality the passenger's recive at bade hotel.

I have taken good time and the best time in Base Ethiopia international Hotel. It has the best staff that I have ever met. The room service was actually amazing it was clean and wide. I hope I will come again and again in Base Ethiopia Hotel. Thank you for your all dear staff in base Ethiopia ❤❤❤❤ I will miss you 😘