Guest User
June 3, 2025
I would not recommend this hotel. It's very old,rooms falling apart, mattresses are disgusting! We got all inclusive and it was terrible. The food does not cater for children atal and twice i was sick after eating here. Tables are filthy, flies everywhere. Tables are not laced atal, when you sit down at a dirty empty table you are given an old dirty placemat and cutlery that is presumed clean by the staff as they pick it up if other abandoned tables or run if trying to find some in the kitchen. Every dish is chipped! Desert is very very limited. Butter is sour! No snacks in between meals, kids were hungry all the time. No ice cream whatsoever, kids waiting 20-30mins to be served a drink. Only one bar open most of the time and people who tip are served first, some people waiting for 30mins being completely ignored. Stalls at up all over the hotel so your constantly hassled to come and buy stuff and there's no avoiding them, at up near pool and restaurant and along the path to recruiting and exit so you have to pass them constantly. I payed for all inclusive but spent over a thousand on having to buy takeaways and tipping for everything! Or they won't do anything for you. Salons never open when ment to be, to book a table in the restaurant I was told you have to book atleast one day in advance at the kiosk which i never seen open and looked completely shut down. The pool turns most white things neon yellow for some reason. The only things I liked about this hotel was the cleaning last for the room was very nice and done a good job. And the way to the beach through the back of hotel (which we found out was closed by the time we got there, due to work being done, this was the same for the kids club) but I have to say that little walk down is very beautiful and almost completely hidden and unknown about, we found it on the last day. If this hotel was renovated and the food, all-inclusive and staff were changed, managed better, it has potential to be very nice. Also I hated the stalls, there is two or three (at the bottom of the steps from fountain/reception walk ) who don't hassle you and are very nice. I spent the most money at these stalls on the day we were leaving because they let you look without bothering you and they are decent.