To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(68)
Positive reviews(19)
Reviews with photos/video(3)
Awesome stay(8)
Awesome rooms(5)
Great service(5)
Clean and tidy(2)
Negative reviews(1)
Liakat Sultan
King Room Non smoking
Stayed in Aug 2024
Business travellers
2 review
4.5/5
Great
Posted on Aug 30, 2024
The hotel is closed to the airport its around 20 minutes by uber taxi. I got room with river view which is nice, and room style is look like Japanese. All facilities are good except one thing you should upgrade your TV to Android TV instead because all channels inside are Indian with Hindi language. It's better to have channel either Netflix, HBO, Disney and Amazon Prime inside and we can sync from our mobile phone.
Breakfast is 80% vegie & 20% non-vegie not much variety which is fine because I can order "Bacon and Egg".
Location: The hotel a bit outside the city it takes around 20-25 minutes to Nexus and Palladium Shopping Mall.
Pattama
Twin Room Non smoking
Stayed in Aug 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good service with all nice staff.
Guest User
Twin Room Non smoking
Stayed in Sep 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Oct 6, 2024
it has a good Italian inside, the hotel is clean but the normal room doesn't have a bath tub.
Nguyen Si
Club King Room Non smoking
Stayed in Apr 2024
Business travellers
2 review
2.5/5
Posted on Apr 20, 2024
Customers received feedback about the lack of professionalism from the staff.
They did not pick up my customer while I had previously booked.
They compensated by dropping off but it seems they also forgot this information.
My guests complained a lot and said they would never return to that hotel because of the lack of professionalism.
I don't believe that I booked a customer for a high amount of money and this happened to a big brand.
The hotel is really bad
Guest User
King Room Non smoking
Stayed in Apr 2024
Business travellers
31 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Excellent all round. Spacious well decorated rooms, with very comfortable beds and high quality linens. Helpful staff too.
Seenam
King Room Non smoking
Stayed in Feb 2024
Solo travellers
10 review
4.7/5
Amazing
Posted on Feb 29, 2024
I stayed here just 1 night. My room was big and The service was the best and friendly. I recommend to stay here
Guest User
King Room Non smoking
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 9, 2024
The most hospitable hotel so far leaving me spellbound with the preparations done for my 70th birthday giving me a memorable birthday. Brijal went out of her way to make it so special and the front desk manager was always helpful. The staff at the restaurant were amazing scuttling around attending to everyone’s demands. The variety of food offered surpassed my imagination. Manoj. Pankaj Kavita to name a few were just too good will definitely be back and also recommend to my friends
Anonymous User
Club King Room Non smoking
Stayed in Apr 2024
Business travellers
21 review
4.0/5
Very Good
Posted on May 24, 2024
Booked same hotel as another colleague. Room n amenities are acceptable.
Ashish
King Room Non smoking
Stayed in Dec 2023
Travel with friends
1 review
3.7/5
Posted on Jan 4, 2024
Concierge desk officer were not able to redeem the voucher details through trip.com
I have been disturbed many times to collect money even though I paid through trip.com
Ratchabai
King Room Non smoking
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Great experience in this hotel. All staff are very nice
Frazer
Club King Room Non smoking
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on May 11, 2024
Everything was good. Food was amazing
Manop
King Room Non smoking
Stayed in Aug 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Nice staff and helpful.
RawatMohit
Twin Room Non smoking
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 16, 2022
Well maintained hotel, spacious rooms and bathroom with all basic amenities as required.
Polite and friendly staff, we have opted for room with breakfast and food was quite delicious with multiple options.
I noticed that they are serving vegetable juices apart from other drinks which was quite unique. I have never seen vegetable juice in any hotel till now.
Hashim Hussain
Stayed in Feb 2022
Family
1 review
4.5/5
Great
Posted on Mar 14, 2022
Beatiful hotel with excellent serviand super food. Highly recommended.
Ruslan
Twin Room Non smoking
Stayed in Sep 2023
Business travellers
168 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Good hotel. The most important thing is Clean!
Nice view from the window. The room has all the accessories for taking a shower, the bed is comfortable.
Responsive and attentive staff who try to help with any questions.. an excellent restaurant with a wide selection of food. The dishes are delicious.
There is a swimming pool with a relaxation area.
The location was convenient for us; it was a business trip. There are no problems with taxis.
I recommend this hotel for stay.