Hotels Near 2 Friends Gallery in Anchorage

We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.

There was a guy at the front desk whose service was average. After asking for our IDs, he also asked me for my home address? it's wired. Then the ventilation fan in the bathroom could not be turned on. When I reported it to him, he told me to ask maintenance personnel to come and take a look, but they never came. The room and hotel are okay, clean and sanitary, and the facilities are relatively new. Overall, it is recommended.

Perfectly fine location and hotel, with pleasant rooms and attentive staff. Breakfast is better than many competitors and the hotel furnishings and vibe are upscale. Not quite as nice in my experience as the Hyatt House just down the block. If they were equally priced, I would choose the Hyatt House for its bigger rooms, better layout and smaller property. There is a very nice restaurant across the street (Bear Paw), as well as a Starbucks. The airport is 10 minutes away, as is downtown. Rooms are good, just not very big. All needed amenities are present, including a shuttle.

This Marriott never disappoints, from the warm welcome you get from Reception, They just do it right. Club level guest will get the privilege to meet Renz, who make sure everything is right and offers some of the best service and focus on making sure your morning starts off right. The location is walking distance to great restaurants. The only place to stay in Anchorage

We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

We arrived shortly before midnight and checked in. My youngest daughter reported that the shower faucet was broken. We reported to the front desk about the issue about 7:30 am and were told that it would be repaired by the time we got back from the Portage Lake excursion. Requested another room , none available according to the front desk We got back at 3pm and the issue was not corrected. Had the front desk call the manager about issue and she said they could not get a repair on the weekend. It seems to me that you would have someone on retainer for the weekends for this popular motel.. Manager would not authorize more than 1 day refund (we were to stay for 3 nights) instead of refunding 2 nights with a late checkout fee. The room was useless w/o shower. We left for another location. Talked to the manager about the issue. She was a real Karen. She was constantly over talking my wife who was requesting something to make it right. We will contest the whole bill with Discover card.

I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.