To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.4
Service8.0
Cleanliness8.3
Arai
Comfort Room with Twin or Double Bed
Stayed in Jun 2024
Solo travellers
8 review
9.5/10
Amazing
Posted on Jul 26, 2024
Room was clean and comfortable bed.Free coffee and tea in the room.
Response from Property: Dear Arai,Thank you so much for your wonderful review and for choosing our hotel.We are glad to hear that you've enjoyed your room , its facilities and our cleanliness level.We hope to welcome you again in the near future.Best regards,Team Leonardo Hotel Antwerp The Plaza
David
Comfort Room with Twin or Double Bed
Stayed in Apr 2024
Couples
9 review
9.5/10
Amazing
Posted on May 10, 2024
Good Hotel. Close to a Metro Station. Also you can walk to the old town in just 20min. I would come back😊
Response from Property: Dear David,Thank you very much for your excellent review and for staying with us. We are delighted to read that you've enjoyed your visit, with in particular our location. We can't wait to welcome you again in the near future.Best regards,Team Leonardo Hotel Antwerp The Plaza
Duanbochao
Rooftop Room Double Bed
Stayed in Oct 2024
Business travellers
112 review
8.5/10
Very Good
Posted on Nov 7, 2024
The room is very big, which is rare in Europe. Compared with the ordinary 18-20 square meters, it is like heaven. However, the facilities are a bit old. The private parking lot is underground. You need to go to the front desk to let them open the door. The underground garage is very small.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for your kind feedback, and we are glad to hear that you've had a pleasant stay, and you've particulary enjoyed the size of your rooms.We take note of your comments, and we will look further into this with the coresponding departments.We hope to welcome you again in the near future.Best regards,Team Leonardo Hotel Antwerp The Plaza
Mieke
Rooftop Room Double Bed
Stayed in Apr 2024
Solo travellers
1 review
8.5/10
Very Good
Posted on May 9, 2024
Wonderful hotel with a nice hotel chic atmosphere!
Friendly staff and a good location in relation to the center and central station!
Original TextTranslated by Google
Response from Property: Dear Mieke,
Thank you for your nice review and for your visit to our hotel. We are very pleased to read that you enjoyed the atmosphere, our location and our service.
We hope to welcome you again in the near future.
Kind regards,
Team Leonardo Hotel Antwerp The Plaza
Guest User
Comfort Room with Twin or Double Bed
Stayed in Aug 2023
Travel with friends
38 review
9.0/10
Great
Posted on Sep 23, 2023
It's far from the station, but the room is spacious and clean.
The bed was really comfortable
Give me a bottle of water
There are no room slippers or bathrobes.
The amenities were a little disappointing.
Shampoo, body wash, and hand wash all in one
There was no conditioner or body lotion.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for your great review and for staying in our hotel.We're very happy to read that you've enjoyed it , with in particular your room and our cleanliness.We apologize for any inconvenience. We do offer all these amenities on request at reception, as we don't put them standard in our rooms for environmental necessities. Nevertheless, we hope to welcome you again in the near future.Best regards,Leonardo Hotel Antwerp the Plaza
Raquel
Comfort Room with Twin or Double Bed
Stayed in Jul 2023
Family
2 review
5.0/10
Posted on Aug 16, 2023
The decoration of the hotel is ustependa, the room was large but the extra bed for a 16-year-old boy was the worst
The breakfasts for how expensive are not good at all and little scarce variety
The cleaning of the room was terrible, they only made the bed and nothing else
We had to go down the three days to ask for towels because they did not put them for the Three people
The empty gel dispenser we also had to go down the first day to get it replaced
I'm not one to complain about any hotel but this one for the price I found not pleasant
The reception staff were friendly first and foremost.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your feedback and for staying with us.We are sorry to hear about the issues you've had during your visit, our apologies for the inconveniences.We will definitely take further actions with our breakfast and housekeeping department.Best regards,Mhammad Hach-AbdeselamHotel Manager
Govorukha
Comfort Room with Twin or Double Bed
Stayed in Dec 2022
Family
1 review
9.5/10
Amazing
Posted on Jan 6, 2023
Great, quiet hotel! The room has a bath, a large bathroom, a dressing room with a full-length mirror and a huge bed, a desk and windows for the entire width of the room. There is also a capsule coffee maker + 2 capsules of coffee and tea, a bottle of water. 15 minutes walk to the station, next to the park. The bathroom has a dispenser with a universal product: shower gel / shampoo, a set of towels.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you so much for your excellent review, and for choosing our hotel. We are happy to see that you've had a wonderful time in our hotel, and you've enjoyed your room, location and our room amenities.We would love to welcome you again very soon.Best regards,Mhammad Hach-AbdeslamHotel Manager
Hack Voyage
Comfort Room with Twin or Double Bed
Stayed in Nov 2022
Couples
19 review
7.0/10
Posted on Dec 17, 2022
Far from the city center but served by the nearby tram.
Spacious deluxe room, large bed, large bathroom.
The hoteliers speak English French Spanish.
The breakfast was adequate and plentiful.
Bad point: capricious and very old elevator.
Very well decorated for Christmas.
Original TextTranslated by Google
Response from Property: Dear guest,Thank yo for your kind review and your stay with us. We are delighted to read that you've enjoyed it, with in particular your room.Our apologies if there was any inconvenience regarding the elevator.We would love to welcome you again very soon.Best regards,Mhammad Hach AbdeselamHotel Manager
Chouna Diomi
Suite
Stayed in Nov 2022
Couples
1 review
10/10
Outstanding
Posted on Jan 17, 2023
Very good hotel
Perfectly welcomed
Original TextTranslated by Google
Response from Property: Dear guest,Thank you so much for your excellent review, and for choosing our hotel. We are delighted to read that you've enjoyed it to the fullest, with in particular our service.We would love to welcome you again very soon.Best regards,Mhammad Hach-AbdeselamHotel Manager
kimbonim
Comfort Room with Twin or Double Bed
Stayed in Jul 2022
Business travellers
21 review
7.5/10
Posted on Aug 16, 2022
From the station. It takes about 15 minutes on foot. It's a residential area, so it's quiet and nice. The room was very big and the light came in well.
Original TextTranslated by Google
Response from Property: dear guest,Thank you very much for your kind review and for choosing our hotel.We are happy to read that you've enjoyed it, with in particular your room.We would love to welcome you again in the near future.Best regards,Mhammad Hach-AbdeselamHotel Manager