Hôtel le B d'Arcachon by Inwood Hotels Guest Reviews
4.3/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(76)
Positive reviews(43)
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Negative reviews(2)
Guest User
Classic Room
Stayed in Jun 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Jul 2, 2024
Super location & very good for the value. I love this hotel.
Victor
Classic Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very good location, with the beach almost at your doorstep! Great room with a balcony.
An easy 10 min walk to the pier where the ferries depart for Cap Ferret.
Restaurants all around.
About 10mins walk from the SNCF train station. Manageable for those rolling luggage as the pavement along the way is mostly paved and flat.
Sinae
Stayed in Apr 2022
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2022
Very nice place! Clean, cozy, good service, perfect location (station and the sea) 👍
Guest User
Classic Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 20, 2024
Bedding not up to 4 star standards
Problem reported but no solution found by reception
Perfect breakfast
Pleasant room staff and breakfast manager
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Guest User
Family Room
Stayed in Apr 2023
Couples
3 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Bom hotel de praia.
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Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
We had a brilliant stay as a family at Hotel B D’Arcachon. We had booked a family room and it was even better than we expected-on the 5th floor, so we had a terrace, a separate living room with bed settee and then the main bedroom. It even had a fantastic coffee machine. The location of the hotel is super-close to the beach, close to lots of good restaurants, and near the Jetee Thiers. We had booked a space in the underground car park-you need to collect a fob from reception to access it, but can then access the hotel from there. We accidentally timed our stay to coincide with the Fete de la Mer, so Arcachon was busy while we there, but the hotel was like an oasis of calm. We will be back!
779dannyb
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 8, 2024
3 nights in a prime location in Arcachon, staff excellent, as was the breakfast. Family room small (107) overlooking the front but no street noise, and didn’t spend much time inside. Would have liked a balcony to have the option to have breakfast in the room but no biggie. Overall it was an amazing trip and stay here when visiting Arcachon.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your three-night stay at our privileged location in Arcachon, and that our excellent staff and breakfast contributed to your positive experience. We appreciate your understanding regarding the size of the family room and the lack of a balcony. While we regret that you couldn’t enjoy breakfast on a balcony, we're glad that this did not significantly impact your overall experience. It’s wonderful to know that your visit to Arcachon was incredible and that your stay with us added to that experience. We hope to have the pleasure of welcoming you back on your next trip to Arcachon. Warm greetings from the management and the entire team of Le B d'Arcachon
971danielk971
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 20, 2024
Great small hotel directly on the beach, everything in walking distance………..The rooms are good, little bit expensive but again, so close to the beach it’s fine. Breakfast and service both good. We will come again if in the area of Arcachon.
Response from Property: Dear Customer , We are sincerely committed to making your stay as pleasant as possible, so we are happy to read your wonderful review. We thank you and it is with great pleasure that we will welcome you again during your next visit to Arcachon!
Tastingtraveller
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 3, 2024
This is a modern but classical beach hotel. It is supposed to be a 4-star hotel but how can such a hotel have beds shorter than 2,00m? I had to sleep with my feet outside the bed so I am happy I only stayed for one night. In general a rather bad value for money but the indoor parking was OK.
Response from Property: Dear Client, We thank you for taking the time to give us your feedback following your stay. We are really sorry to read your dissatisfaction about the size of our beds. However, standards must be respected depending on the stars's number of a hotel. Concerning our 4 star hotel, the size of our beds is 1m90 and unfortunately not 2m. We take seriously your comment and hope to welcome you back. Best Regards. Sunny greetings of Hotel B Arcachon
358mandy
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 22, 2024
We love this hotel for the amazing location, great facilities, lovely staff - and it also has a secure and very convenient carpark (important to us when travelling)
Response from Property: Dear guest, We would like to thank you for taking time to share your feedback. Your comments, transmitted to the competent staff, contribute to the improvement of our services and we are grateful to you. We all look forward to welcoming you again at the Hotel B d'Arcachon. In the meantime, we send you warm greetings from the management and the entire team of Le B d’Arcachon.
von_todd
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 12, 2024
Our first trip to Arcachon was simply amazing, due in large part to our experience at the Hotel Le B D'arcachon. The quality of services from check-in to check-out (and all points in between) was outstanding. The staff was very accommodating to our needs. The location gave great coastal/beach views, and was located to lots of shops and restaurants. We look forward to returning (hopefully in 2025) and will stay here again. It comes highly recommended.
Response from Property: Sir, Many thanks for this fantastic review of our hotel. We are delighted that you had an excellent stay with us and that you appreciated the professionalism of our teams, the quality of our services and the location of our hotel. Your testimony and your kind compliments are a real reward for all of us who work daily to fully satisfy our customers. We hope to have the pleasure of welcoming you again very soon to Arcachon. Warm greetings from the Management and its entire team
OlgaH031
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 27, 2024
Very nice location close to the beach. Worth booking a room with a view (we had a small balcony on the 4th floor with a side view to the basin.) Modern facilities, great beds, very attentive staff. Breakfast was really good with fresh fruit, excellent yoghurt, … even for international standards given that the French usually don’t pay that much attention to breakfast. Parking in the underground car park cost 17€ but is well worth it. Some good restaurants very close, but Arcachon has more to offer than just the beach front restaurants. If we return to the region, we know where to stay.
Response from Property: Madam, Many thanks for this fantastic review of our hotel. We are delighted that you had an excellent stay with us and that you appreciated the professionalism of our teams, the magnificent sea view and the variety of our breakfast. Your testimony and your kind compliments are a real reward for all of us who work daily to fully satisfy our customers. We hope to have the pleasure of welcoming you again very soon to Arcachon. Warm greetings from the Management and its entire team
DeeGatos
Stayed in May 2024
Other
3.0/5
Posted on May 9, 2024
Heard from several friends to stay here and location wonderful. Breakfast staff excellent as was breakfast. Hard working cleaning staff.
Response from Property: Dear guest, we would like to thank you for taking time to share your feedback. Your comments, transmitted to the competent staff, contribute to the improvement of our services and we are grateful to you. We all look forward to welcoming you again at the Hotel B d'Arcachon. In the meantime, we send you warm greetings from the management and the entire team of Le B d’Arcachon
Guest User
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 23, 2024
We enjoyed our stay here and the staff was friendly and pleasant. The hotel is in a great location next to the top end of the beach and close to the pier where the boats leave on various trips, including the lovely Cap Ferret. We stayed in a family room which was a decent size. No balcony with this room. The single bed for our son was a sofa bed - it was very narrow and extremely uncomfortable. The king sized bed was comfortable. There is parking on site at a fee of 17 euro a night. There was mould on the shower heads and there was mould around the air-conditioning unit. We only received two sets of towels even though there were 3 of us. We also only received 2 glasses. On our second day we received new glasses but they were extremely dirty with grease and lip stains. I went to reception to get new ones and was advised that the glasses were dirty because of water marks from the dishwasher. If that's how clean your glasses come out of the dishwasher then time to buy a new machine. It was clear we were given dirty glasses by mistake. The air-conditioning unit was useless - I would definitely not recommend staying here in summer. The room was too warm in April - it would be like a greenhouse in summer. Breakfast was nice with plenty of variety and of good quality. When food ran out it was quickly replaced. A warm option for vegetarians would have been appreciated but the fruit was fresh and delicious. Although we enjoyed our stay we wouldn't stay here again. We fet it was overpriced for what was on offer in comparison to other 4 star hotels that we have stayed at recently. I'm not sure why it has 4 stars - maybe the location?
Response from Property: Dear clients, We thank you for taking the time to share your experience with us. We are delighted to know that you appreciated our ideal location near the beach and the pier, as well as the friendliness of our staff. We take into consideration your constructive comments regarding certain aspects of your stay. We sincerely apologize for any inconvenience caused by the comfort of the sofa bed, but please know that we will receive the new sofas on Monday! Your observations on glass cleanliness and mold issues will be immediately forwarded to our House Keeping team for a quick resolution. Regarding our classification as a 4-star hotel, we would like to assure you that we take the quality and service standards associated with this status very seriously. We are constantly working to improve our facilities and services to meet the high expectations of our customers. We are delighted to learn that you found our breakfast varied and of good quality. Your comments on options for vegetarians will also be taken into account to improve our food offering. We understand your concerns regarding value for money and we take note of your opinion on this matter. We are sorry that our establishment did not meet your expectations. We send you our most respectful greetings. Management and the entire B team
Guest User
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 29, 2023
Great hotel , excellent location next to the beach. Rooms lovely ours had a closed balcony. Modern decor. Good coffee machine, which is rare in hotels in France. There is an underground carpark. Restaurant looked nice but we didn’t try it. Friendly helpful staff. Would stay again.
Response from Property: Dear Customer, After reading your pleasant comment, we could offer you the opportunity to join our sales team following your positive description of our services ! We are delighted and proud to read your satisfaction. A big thank you for these few words left on Tripadvisor but whose impact is invaluable. We will be happy to welcome you again to B d'Arcachon. Receive warm greetings from the entire B d’Arcachon team