Sakae-cho1-1-8, Atsugi City, Kanagawa Prefecture, 243-0017, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of HOTEL MYSTAYS Atsugi
8.5/10
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.5
Service8.4
Cleanliness8.8
Filter by:
Sort by:
All reviews(44)
Positive reviews(38)
Reviews with photos/video(14)
Awesome stay(11)
Clean and tidy(10)
Awesome rooms(8)
Great service(6)
Convenient location(4)
Negative reviews(6)
Vxxlttx
Standard Semi Double Non-smoking
Stayed in Feb 2025
Business travellers
69 review
10.0/10
Outstanding
Posted on Mar 13, 2025
Service is the best! Thank you all staff . Recommended . All good!
Response from Property: Thank you very much for choosing Hotel Mystays Atsugi.
We are pleased to hear that you are satisfied with our daily cleaning and breakfast, as we strive to make your stay as comfortable as possible.
We will not rest on our laurels and will continue to strive to make our hotel more satisfactory in the future.
Please come to Hotel Mystays Atsugi when you visit Atsugi again.
Thank you very much for taking time out of your busy schedule to write us.
Hotel Mystays Atsugi Front Desk
wobblybob
Standard Semi Double Non-smoking
Stayed in Jun 2024
Couples
24 review
10.0/10
Outstanding
Posted on Jul 31, 2024
Probably the best Hotel Mystays. Service staff was courteous and there was really nothing to complain. There is also a combini nearby which is great for late night snacks.
Response from Property: Thank you for Staying at Hotel My Stays Atsugi.
We are very pleased to receive so many compliments.
There are many stores, including a supermarket, in the vicinity of the hotel.
We will do our best to live up to your compliments.
Hotel My Stays Atsugi Reception
Guest User
Standard Semi Double Non-smoking
Stayed in Apr 2024
Couples
4 review
9.0/10
Great
Posted on May 20, 2024
The room is newly renovated, the breakfast is rich, and the bed is comfortable, but the parking lot is charged (1,200 yen)
Response from Property: Thank you very much for staying with us the other day. We are very pleased that you were satisfied with the Simmons bed and our proud breakfast buffet. We regret that we have to charge a parking fee due to the location of the hotel. There are also paid parking lots nearby that are cheaper than ours, so we will be able to direct you to them. We look forward to welcoming you again. HOTEL MYSTAYS ATSUGI Front Desk
Guest User
Standard Double Non-smoking
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Mar 10, 2025
Not too far from the station. Cheap
Response from Property: Thank you very much for staying at Hotel Mystays Atsugi.
Although our hotel is a little far from the nearest station, it is located in a relatively quiet environment.
There are supermarkets, convenience stores, and other stores scattered around the hotel, so it is convenient for shopping.
Please note that the rates are subject to change on a daily basis.
Thank you very much for your valuable feedback in the midst of your busy schedule.
Hotel Mystays Atsugi Reception.
DEASY CRISTINA
Standard Double Non-smoking
Stayed in Dec 2024
Business travellers
6 review
3.0/10
Posted on Jan 30, 2025
a baby cockroach in my room
Response from Property: Thank you very much for staying at Hotel Mystays Atsugi.
We are very sorry that you had an unpleasant stay at our hotel, even though you took the trouble to choose us.
We will make every effort to prevent pest infestation and make our hotel a pleasant place for our guests to stay.
Thank you very much for your valuable feedback in the midst of your busy schedule.
Hotel MyStays Atsugi Manager
Ronald Payuran
Standard Semi Double Non-smoking
Stayed in Dec 2024
Couples
3 review
2.0/10
Posted on Jan 27, 2025
parking is not free
Response from Property: Thank you very much for choosing Hotel Mystays Atsugi.
As you mentioned, our hotel's parking lot charges 1,200 yen per night per standard passenger car, and advance reservations are required.
There are several coin-operated parking lots in the vicinity of the hotel, but you can enter and leave our parking lot if you use our parking lot, so please choose the one that best suits your needs.
Thank you very much for taking time out of your busy schedule to write this message.
Hotel Mystays Atsugi Manager
HYOSEOB
Standard Semi Double Non-smoking
Stayed in Mar 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on Apr 12, 2025
Although the location is in the outskirts, the free shuttle bus service made transportation very convenient, and the breakfast and dinner service were also excellent. Other facilities (hot springs, convenience store, smoking room, gym) were also convenient. ^^ The hotel staff is also very friendly. I would like to use it again when I come back.
Original TextTranslated by Google
6/11
Response from Property: 호텔 마이스테이스 아츠키에 숙박해 주셔서 대단히 감사합니다.
저희 호텔은 셔틀버스 운행은 하지 않지만, 가까운 역에서 도보로 6분 정도 거리에 있습니다.
또한, 주변은 버스, 전철 등 대중교통도 발달되어 있으며, 공항에서 직통버스도 운행하는 등 교통편도 편리합니다.
아쓰기에는 등산 등의 레저부터 온천 등의 관광까지 다양한 명소가 있습니다.
꼭 저희 호텔을 거점으로 삼아 즐거운 시간을 보내시기 바랍니다.
많은 이용 중 귀중한 의견을 주셔서 대단히 감사합니다.
호텔 마이스테이스 아쓰기 프론트
Guest User
Standard Twin Non-smoking
Stayed in Dec 2024
Family
5 review
4.0/10
Posted on Jan 26, 2025
Most hotels have a check-out time of 12 o'clock, but this hotel requires check-out before 10 o'clock. If you want to check out at 12 o'clock, I will be charged 4,000 yen.
There is not even a bottle of self-sown water in the room.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel Mystays Atsugi.
As you mentioned, our check-out time is 10:00 AM, if you wish to extend your stay until 12:00 PM, the fee is 2,000 JPY per room per hour, so the total extension fee is 4,000 JPY.
We apologize for any inconvenience this may cause.
There are no drinks in the guest room refrigerator, but there is a pot for boiling water, and the water from the tap in the guest room can be used as drinking water.
Tea powder is also available.
Vending machines are located in the laundry rooms on the 4th and 8th floors of the hotel and sell a variety of beverages.
We apologize for the inconvenience and would be happy if you could use this service as you wish.
Thank you very much for taking the time to write to me during your busy schedule.
Manager, Mystays Hotel Atsugi
Guest User
Standard Double Non-smoking
Stayed in Nov 2024
Family
9 review
8.5/10
Very Good
Posted on Dec 14, 2024
The room was very clean and the environment was very quiet. It was just that Japanese hotels have a 3:00 check-in policy, which was annoying. They would not let you check in early even if there were rooms available. As I was too tired, I had to spend more than 8,000 yen and check in at 10:00.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Mystays Atsugi.
Check-in time at our hotel is usually 15:00.
If you wish to check in earlier, please contact us in advance.
The earliest possible check-in is in the morning.
Please understand in advance.
There are plenty of shops surrounding the hotel, including a supermarket opposite, so you will have no problem shopping.
Thank you very much for your valuable feedback.
Hotel Mystays Atsugi front desk
WMRebecca
Standard Semi Double Non-smoking
Stayed in Nov 2024
Couples
18 review
7.0/10
Posted on Dec 21, 2024
Depending on the schedule, I just need to find a place that is convenient for my next stop and rest for one night.
But I only took a photo of the bathroom
The hotel has two parking lots for self-driving guests. The room is not big and there is not much space for a large suitcase. You can pick up daily necessities in the lobby.
Since the hotel is not in a tourist area, nearby restaurants are not open too late. It takes about ten minutes to walk to Hon-Atsugi Station.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at MyStays Atsugi Hotel.
Our hotel has a flat parking lot, which is rare among business hotels. Reservations are required in advance, but you can come and go as you please from check-in to check-out. We have received compliments from many customers and it is very convenient.
There are many kinds of shops around the hotel, and there is a supermarket across the street, making shopping convenient.
In addition, because it is a little far from the city center, the environment is relatively quiet.
If you plan your next visit, we hope you'll enjoy our signature breakfast.
Thank you very much for your valuable feedback.
MYSTAYS Atsugi Hotel Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Apr 2025
Travel with friends
5 review
9.7/10
Amazing
Posted on May 16, 2025
The room is not too big or small, it's very good, the landlord is also very good, the communication equipment is complete, the floor is not high, the room is quite good, equipped with a bathtub and a smart toilet, the overall two cylinders are just right
I stayed here for 2 nights during my trip. It's not that close to the station, only about a 10-minute walk, but it was quiet at night and I was able to sleep well. It was clean overall, and I liked that the shampoos were DHC. I'm satisfied with the low price.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi.
We are very happy to receive such high ratings and words of praise.
All of our staff will continue to work hard to ensure that you can relax in a clean and comfortable space.
Although our hotel is far from the nearest station, it is in a quiet environment, so we hope you will be able to relax and enjoy your stay.
There are various shops scattered around the hotel, including a supermarket opposite, so it is convenient for shopping.
Please come to our hotel again if you are in the area.
Thank you very much for taking the time to post a review despite your busy schedule.
HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Mar 2025
Couples
25 review
10.0/10
Outstanding
Posted on Apr 17, 2025
The Chinese service at the front desk is very enthusiastic, the room is very good, very close to the station, the location is easy to find, and there are many places to eat. It is a stopover before going to Tokyo, but I fell in love with this city
Original TextTranslated by Google
Response from Property: 非常感謝您入住 HOTEL MYSTAYS 厚木。
酒店周圍分佈着各種商店,包括街對面的超市、便利店和葯店。
由於距離車站較遠,周邊比較安靜。
我們全體員工都非常高興聽到您喜歡我們的服務。
如果您計劃再次光臨,我們希望您會喜歡我們美味的早餐。
感謝您抽出時間向我們提供寶貴的反饋。
HOTEL MYSTAYS 厚木 前台
Guest User
Standard Double Non-smoking
Stayed in Feb 2025
Family
1 review
5.5/10
Posted on Apr 4, 2025
I made a reservation for 7 nights this time, but to be honest, I felt that the consideration for customers was not enough. I asked for cleaning, but it was not done thoroughly, and I was surprised to see that glasses and cups were placed on top of plastic placed on the floor. Why did this happen when there was a designated place to put glasses and cups?
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi. We are very sorry for the inconvenience caused despite your use of our hotel for such a long period of time. As you say, there was a lack of consideration regarding cleaning. We will thoroughly review our operations and re-educate our cleaning staff. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. Manager, HOTEL MYSTAYS Atsugi
LLee
Standard Semi Double Non-smoking
Stayed in Feb 2025
Family
15 review
9.5/10
Amazing
Posted on Mar 16, 2025
The room is not big, anyway, Japanese rooms are not big, it is relatively new, clean and nice, the price is cheap and the cost performance is super good, it is in the central area of Hon-Atsugi and the transportation is convenient,