Courtyard Mexico City Vallejo Reviews

The hotel is clean and quiet, but the breakfast is average and there are not many varieties.

The surrounding environment is relatively good, convenient for traveling, eating and shopping

The location of the hotel is very good. There is a business district downstairs and it is convenient for shopping and eating. The breakfast in the room is also great

The room is nice, but the breakfast is not suitable for Chinese stomachs

Suitable for business trips and convenient for eating

Overall good. If you are going to watch a concert nearby, it is recommended to live here!

Good hotel, in a great location. Breakfast is good and varied

"Room + Breakfast" Package: Satisfied room is very big Facilities: Fully furnished

Excellent and comfortable facilities. very good location

That hotel is well located just near the Vallejo park which offers a great numbers of restaurants. The rooms are big and clean. The big problem of that hotel is his restaurant which offers only food without quality!! Moreover breakfast should be ready at 6:30, and several times even at seven it was not completed !!! A shame

Breakfast was wonderful! Thank you so much to our servers and chef, Alee, Victor, and Christina :-) The breakfast was included in our room. It was buffet style. And an omelett bar. Three of us had omeletts. They were sooo good!

I visited the hotel nov 12 - nov 18 th . My husband was all day at a training course and I wandered the hotel . The staff was amazing especially Susana Terrios. Not only was she the best waitress but an amazing representative of Mexico City! She took me and my friend who was also staying there that week to the best spots in Mexico City. We got the real Mexican Experience. She is sweet, knowledgable , trustworthy and a huge asset to the hotel! Susana made my vacation unforgettable!! Tara Collie

First stop of our honeymoon was at Courtyard Vallejo. I told them before to make sure everything goes smoothly. They couldn't care ess. We arrived late in the evening and had to get up at 4am to catch our balloon ride over Teotihuacan. Sadly we found black hair in the bed (we are both blonde). Removed it. Found another one. Removed it. Found another one. Removed it. Found 15 more in the bed, found even more in the bathroom as well, stains on the linen and the pillows. I went to the reception demanding a quick room change, got denied but someone should come and change the bed linen. I went back to the room, after 30 min I called the reception. 10 min later a guy came and took photos, he didn't speak English so called the reception. I got asked if I wanted the bed linen to get changed. ***? Seriously? That's what I was waiting for for 45 minutes now. The guy left and came back after another 15 minutes with "fresh" bed linen. Changed everything and left. We checked the bed, another ~10 black hairs in the "fresh" bed linen and stains on one of the "fresh" pillows. We cleaned it ourselves as the hotel didn't seem capable of doing so (and we didn't wanted to lose another 1-1,5h). That's not what we expected from the start of our honeymoon. The hotel failed to meet minimum standards, declined room change and the "solution" didn't make it any better while stealing precious sleeping time. I don't want to clean hotel rooms at 11pm, I want to sleep when I have to get up at 4am. To be honest, I don't want to clean hotel rooms at all. As a titanium I haven't seen something like that in hundreds of stays and this is the first time I've ever asked for a compensation and an apology from the hotel. So far the responses haven't been appropriate at all. I added pictures (just my pics, my wife has more) from before and after the linen change and some from the bathroom. The room itself and the hotel were in okayish condition, it didn't feel new at all (as some wrote here) and definitely not inviting. We chose the hotel due to the location nearby the airport kind of enroute to Teotihuacan. Would never return by any means. If you like clean rooms and/or service in general don't come here.

Very impressed. Smooth Check in /check out process and staff were welcoming and accommodating. Hotel is in industrial area but attached to a modern mall. Hotel room was small but modern,clean, & amenities were of good quality. Gym was well equipped. Hotel breakfast was a la carte and loved the Mexican local choice. ⭐️Special thanks to excellent coffee shop staff: ELISA JAVIER