Simona Gabriela D
August 8, 2024
I came back to repeat a very pleasant experience from 8 months ago. Pros: The massage was also with Andreea, exceptional, the spa area superlative, I appreciated Mr. Turos' therapy. The outdoor pool is beautifully made, too bad it is not heated. Minuses: In the Finnish sauna it smelled of chlorine, there was no essence available. At the reception, the young lady looked disheveled, her blouse unironed. I had to explain repeatedly how to do the invoices. Dirty windows in the reception area and beyond. I found the coffee mugs in the room dirty upon arrival, and there was water on the floor in the bathroom. The bathroom is small and uncomfortable in relation to the size of the room. The whole hotel needs a modernization, it is a shame of the initial concept and investment. There are many outdated aspects, with kitsch accents in the hallways and common areas. The staff is not at the level of a 5-star hotel. Dirty windows in the reception area and beyond. I found the coffee mugs in the room dirty upon arrival, and there was water on the floor in the bathroom. The bathroom is small and uncomfortable in relation to the size of the room. The whole hotel needs a modernization, it is a shame of the initial concept and investment. There are many outdated aspects, with kitsch accents in the hallways and common areas. The staff is not at the level of a 5-star hotel.