JW Marriott Absheron Baku Reviews
JW Marriott Absheron Baku
674 Azadliq Square, Baku, AzerbaijanView Hotel Details
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JW Marriott Absheron Baku Guest Reviews
4.6/5
Great
68 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(68)
Positive reviews(68)
Reviews with photos/video(6)
sabih saeedmughal
Deluxe King Room with City View Non smoking
Stayed in Nov 2023
Couples
5 review
Outstanding
Posted on Nov 26, 2023
Hands down the best hotel in Baku. Very friendly,helpful and amazing staff. Especially Mr. Hussayn was very friendly and went out of his way to help us and other guests in every way. Gem of a person and an amazing hotel.
Daniel
Deluxe Two Double Room with City View Non smoking
Stayed in Nov 2022
Friends
5 review
Amazing
Posted on Jan 8, 2023
Great hotel, good location staff very friendly. Very nice view from the room
Anonymous User
Deluxe King Room with City View Non smoking
Stayed in Jun 2023
Business travellers
13 review
Great
Posted on Jul 14, 2023
Good~
Guest User
Executive Studio Room Non smoking
Stayed in Dec 2023
Family
3 review
Outstanding
Posted on Dec 15, 2023
Great hotel, stylish and beautiful. The hospitality of the staff is amazing with care and friendliness. You feel like you are among friends from the first minute. The breakfasts are wonderful, very tasty and varied! Not only were we not mistaken in choosing the hotel, but we were pleasantly surprised by the atmosphere in general. Thank you very much to the whole team 👍🙌👏
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Anonymous User
Deluxe Two Double Room with City View Non smoking
Stayed in Dec 2022
Couples
21 review
Very Good
Posted on Jan 1, 2023
We stayed here a year ago and had an excellent experience. This time I found some deterioration in the quality for example of the amenities, reduced to the essentials. The breakfast is of quality but limited.
Reception staff available and prepared.
Great breakfast staff.
Excellent pool staff.
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Guest User
Deluxe Two Double Room with City View Non smoking
Stayed in Jun 2023
Business travellers
22 review
Outstanding
Posted on Aug 25, 2023
very good. Satisfied in every way
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AndersUA
Stayed in Jun 2024
Business travellers
Posted on Jun 6, 2024
Very good hotel but with some unexpected glitches in the rooms like useless iron, floor mat in the bathroom preventing shower door from opening, noisy aircon and absent toilet brush. Also the room was entered after midnight by presumably room service without knocking, which was quite shocking to say the least. For an otherwise excellent 5 star hotel this list is a bit too long.
Response from Property: Dear Valued Guest, Thank you for dedicating time to share your experience on our TripAdvisor page following your recent stay at JW Marriott Absheron Baku Hotel. We sincerely apologize for the issues you encountered in your room. Your comments have been noted and will be addressed promptly. We are truly thankful that you chose to stay with us, and we eagerly anticipate the opportunity to host you again. We are committed to making your future visits even more memorable and enjoyable. Warmest regards, Wido Kijne Hotel Manager
Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 1, 2024
The most elegant and favorite hotel in the heart of Baku. I always feel fascinated when I visit JW by its extraordinary design, fabulous restaurants and great staff. Specially Zaur’s always helpful to be informed about hotel’s new features.
Response from Property: Dear Valued Guest, Thank you for taking the time to leave a review on our TripAdvisor page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and have received such positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay at JW Marriott Absheron Baku and we look forward to welcoming you back again on your future visit to Baku. Sincerely, Wido Kijne Hotel Manager
Guest User
Stayed in Mar 2024
Solo travellers
0 review
Outstanding
Posted on Mar 1, 2024
I just had an amazing stay at the JW Marriott Baku. Got upgraded to a junior suite with views of the flame tower. As a tourist the experience is top notch with everyone being friendly and courteous, from front desk staff, bell boys, breakfast servers and chefs, and lounge staff etc. Special thanks to Huseyn at the concierge who made my trip more memorable with tour guides arrangements, restaurant recommendations and helpful tips with transportation. This is the place to stay in Baku!
Response from Property: Dear Valued Guest, Thank you for taking the time to leave a review on our TripAdvisor page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and have received such positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay at JW Marriott Absheron Baku and we look forward to welcoming you back again on your future visit to Baku. Sincerely, Wido Kijne Hotel Manager
Guest User
Stayed in Jun 2024
Couples
0 review
Outstanding
Posted on Jun 20, 2024
What an amazing experience we had at this fabulous hotel for 3 nights at Baku. The deluxe room is spacious with wonderful view of the cityscape. The bathroom is huge & partitioned in such a way that it does not inconvenience multiple usage. We need to thank Farid at front desk who arranged for a very early check in at 8 am the day we arrived, which helped us a lot in changing & going out for our tour in a more relaxed manner. Room service was extremely prompt. Breakfast at Zest lifestyle cafe has a large & wonderful spread, catering to all taste buds. Aynur & her team's care & attentiveness needs a special mention. Can't thank you enough for the wonderful kindness.
Guest User
Stayed in Jun 2024
Couples
0 review
Outstanding
Posted on Jun 15, 2024
5 stars world class property and service. Staff are courteous, warm, flexible, and responsive. I stayed here a couple of times and wasn’t surprised to hear that this is the first choice for the famous and celebrities. Highly recommend this. Special thank you to Murad Akbarli and team.
FarrukhSaeed57
Stayed in Jun 2024
Family
Outstanding
Posted on Jun 15, 2024
Facility was good and well managed, but the staff was excellent. I assume all their staff are local. They were so courteous, friendly with exhibited extreme level of willingness to help the guests. It was my daughter's birthday which I didn't mention. They noticed from the passport while checking in and unbelievably, staff at three restaurants we visited knew it was her birthday and beside wishes she was treated with a small cake. This was in addition to a nice cake sent to the room with a couple of staff to wish. Overall excellent stay
888asim
Stayed in Jun 2024
Family
Outstanding
Posted on Jun 6, 2024
The hotel exceeded all my expectations! Wonderful rooms and attentive staff created a cozy atmosphere. But I especially want to mention the "Pivnaya Apteka" restaurant nearby the hotel. Their craft beer and dishes are simply delightful! I will definitely come back here again and recommend it to everyone!
Response from Property: Dear Valued Guest, Thank you for dedicating time to share your experience on our TripAdvisor page following your recent stay at JW Marriott Absheron Baku Hotel. I am thrilled to learn that your stay was satisfactory. Our team is committed to providing exceptional service, and receiving positive feedback such as yours is both motivating and affirming of our efforts to deliver an outstanding guest experience. We are sincerely grateful for your decision to stay with us at JW Marriott Absheron Baku. Looking forward to the privilege of welcoming you back in the future, ensuring your next visits are even more enriching and enjoyable. Best Regards, Wido Kijne Hotel Manager
AdityaKapadia9999
Stayed in May 2024
Family
Very Good
Posted on May 27, 2024
One of the best locations, the hotel is def worth considering. Overall a memorable stay. However the lobby restaurant for breakfast requires an upgrade as it feels very dated and the furniture is old too. Overall vegetarian options are limited at the hotel and overall a much better level of service is required to cater to vegetarian customers with multiple food options.
Response from Property: Dear Valued Guest, Thank you for dedicating time to share your experience on our TripAdvisor page following your recent stay at JW Marriott Absheron Baku Hotel. I am thrilled to learn that your stay was satisfactory. Our team is committed to providing exceptional service, and receiving positive feedback such as yours is both motivating and affirming of our efforts to deliver an outstanding guest experience. We are sincerely grateful for your decision to stay with us at JW Marriott Absheron Baku. Looking forward to the privilege of welcoming you back in the future, ensuring your next visits are even more enriching and enjoyable. Best Regards, Wido Kijne Hotel Manager
Anastasiia S
Stayed in Apr 2024
Solo travellers
Outstanding
Posted on Apr 26, 2024
Beautiful property, lovely designed rooms & most important great stuff! Entire front desk, room service and housekeeping team is amazing and going above and beyond to make sure that the guest is happy! Definitely will come back while in Baku!
Response from Property: Dear Valued Guest, Thank you for dedicating time to share your experience on our TripAdvisor page following your recent stay at JW Marriott Absheron Baku Hotel. I am thrilled to learn that your stay was satisfactory. Our team is committed to providing exceptional service, and receiving positive feedback such as yours is both motivating and affirming of our efforts to deliver an outstanding guest experience. We are sincerely grateful for your decision to stay with us at JW Marriott Absheron Baku. Looking forward to the privilege of welcoming you back in the future, ensuring your next visits are even more enriching and enjoyable. Best Regards, Wido Kijne Hotel Manager
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