Holiday Inn Baku Reviews

Location is great, near to major malls and there's plenty of food to choose nearby. Not forgetting about the hotel's Sahi bar which is relaxing after a day's work.

The restaurant staff is fantastic. They even interacted with us by saying our own language. The room is good. The shower pressure in bathroom is very strong. This is a hotel which we loved.

Nice room and nice staff , thanks all

It was excellent stay !! Great location & easy access to mall & restaurants

Good hotel and services. Location is close to baku boulevard. However, the swimming pool is closed till September.

Conveniently Located.

Super elvin breakfast müdürü süperdi

The hotel is in a strategic location. Turn right when you go out and you will find two large shopping malls. The subway station is not far away. The room facilities are outdated. The front desk staff lacks enthusiasm for work and has poor service awareness.

I didn't intend to complain, but some details are really unbearable to say, and at the same time I would like to remind everyone so that you can prepare your psychological expectations for this hotel in advance. Let me talk about the good things first: the hotel is in a good location, the surrounding transportation is convenient, and it is close to the sea. There is nothing good except the first time. 1. When checking in, the front desk service was not enthusiastic or friendly, especially when I asked if I could help apply for free breakfast as a platinum member, the other party not only refused but also said that we either paid extra or breakfast was not included, and showed a disdainful state. 2. The room hygiene and facilities are not good at all. I feel that the facilities and linens of Hanting in China are not so bad. Moreover, the mattress almost collapses when you lie down. I really don't understand why the IHG holiday brand can fall to such a level in this country. It seems that most of the 1100+ room fee is paid for the sea view... 3. When checking out, the front desk told me that due to the mistake of his colleague, we were short of 1 yuan when we checked in and needed to pay it. Then I directly refused. It was not about the 1 yuan. This attitude and handling method are really unacceptable. Not only did they not apologize and further solve the problems mentioned above, but they also gave me this in the end. In short, I strongly recommend that you do not stay at this hotel unless the price is very attractive... Finally, I want to complain about the taxi drivers in Baku. Bolt called a taxi to the airport. Not only was the fee charged online, but I also had to pay 10azn in cash. The reason was that it was the airport parking fee, but in fact the airport parking fee was 3azn for 10 minutes. So, it was like asking me for a 7azn tip, and it was justified... Haha, just treat it as shish...

The room is big It is very close to the seaside avenue The service is good and it is located in a busy street The view outside the window is beautiful The hygiene is OK but it does not match the price

The hotel is in a great location, the waiters are very nice, the cleaning lady is also very nice, I stay in this hotel every time I travel, highly recommended

The service is very poor. I sent my laundry at 9am, and according to the hotel dry cleaning order, I could pick it up that evening. I asked about it that evening, and they said that they had repeatedly emphasized that I was flying out the next day, and the hotel assured me that it would be no problem. I asked about it the next morning, and they said that I could only pick it up after 4pm that day. I asked the front desk to explain why this happened, and they said that the dry cleaning order had not been updated. After repeated questioning, they said that the dry cleaning order said the next day, and I didn't read it clearly. It was written in black and white, and they were lying. Later, they said that it could be delivered to the office within 2 hours. After arriving at the office, they asked a local colleague to contact them, and they said that it would be at 2pm.

The location is very good. I heard it is a very old hotel. I was inexplicably upgraded to a room that was super big. The gym can also meet my daily needs. The breakfast is perfect. The service is very good. They even sent coffee to me!

The location is very good, the service attitude is very good, the room facilities are new, the breakfast is rich and varied, and it is great value for money.