Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 23, 2022
Guest UserBeautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
Show more
Price per night from:JPY 33,420
Posted on Jun 9, 2025
Guest User
Excellent location and everything you need on your doorstep. Go to hyperdino next door for cheap food and drinks.
Hotel has everything needed and apartments are a good size. Fast service at bar for food and drinks.
Animation team friendly and attentive especially Raquel
Reception and check in very fast. Raquel if Reception was great.
No frills but we had the best time the outside as you walk up is deceiving so wait until you see inside.
Show more
Price per night from:JPY 41,164
Posted on Jan 10, 2025
Dad cooke
Have been to Tenerife on several trips and I wish I had discovered Sunset Harbour on my first visit as I wouldn't have stayed anywhere else.
Great staff all over the complex, reception,pool,cleaning,bar and restaurant, nothing too much trouble.
We really enjoyed our New Year stay.
Show more
Price per night from:JPY 33,444
Posted on May 27, 2023
Guest User
Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.
Show more
Price per night from:JPY 28,549
Posted on Aug 21, 2024
Guest User
The French gentleman who received us was very enthusiastic and introduced the various facilities in detail. The hotel swimming pool is very good, and the breakfast is also good. The disadvantage is that the spa pool is charged and some facilities are a bit old.
Show more
Price per night from:JPY 36,292
Posted on Jan 19, 2024
Isobel
Lovely hotel big and spacious. Breakfast really tasty and all round very clean. Staff provided fizz, sweets and nuts on my birthday which was a lovely surprise. Not much atmosphere and no entertainment at night. Very good location with lot’s of bars and restaurants nearby. Would book again.
Show more
Price per night from:JPY 31,373
Posted on Apr 3, 2026
Christinewan
We stayed at GF Isabel in an apartment and overall had a really nice stay.
The location is great – easy to walk to shops, restaurants and the beach, which made everything very convenient. The hotel has a lovely family-friendly atmosphere, and there were activities and entertainment for kids, which my daughter really enjoyed.
The evening shows were actually really good – much better than we expected – and it was nice to have something to do after dinner without needing to go out.
The apartment itself was a good size and practical for a family, although the decor is a little dated in places. That said, everything was clean and worked well.
Staff were friendly and helpful throughout our stay. After we checked out, we realised we had left a water bottle behind. When we went back to ask, one of the ladies at the hotel was really kind and helped us find it and return it to us, which we really appreciated.
Overall, a great choice for families and we would happily stay here again.
Show more
Price per night from:JPY 33,962
Posted on Nov 7, 2025
Guest User
A nice place to stay. Staff were super friendly. The pool area is exceptional and the pool water was a nice temperature. The rooms are a little dated and could do with updating but overall a nice stay.
Show more
Price per night from:JPY 19,723
Posted on Jan 28, 2022
Guest UserAt the entrance the reception attention was very good staff very careful and educated
Our reservation was as we had made it
Good facilities very well communicated cleaning and service of 10
Show more
Price per night from:JPY 35,256
Posted on Oct 25, 2023
Guest User
Great staff working at the buffet. Thumbs up to Yani, who took care of our table every day in a very professional and friendly approach, we really loved it.
The hotel is well located, walking distance to the beach, party area and Siam Park & Mall.
The room was big enough and comfortable, with excellent cleaning service.
I read elsewhere the location was noisy, however, this wasn't the case at all on the 3rd floor facing the window (while the party area next to the beach was very busy).
Overall, great experience, definitely recommendable.
Show more
Price per night from:JPY 22,665