Find Modica Hotels With Balcony

We first visited Modica Palace Hotel last summer and loved it so much we decided to return. We soon found that things had dramatically changed. We were old the hotel had changed hands. Skeleton staff, dinner that used to be amazing but now on a set menu that never changes so for us with the half board would have meant eating the same things for a week. The staff tried to help but we were not enjoying our meals at all. There were only 4 people dining in the restaurant each night whereas last year it was always full and despite this we had to wait for hours to be served. On more than one occasion our food did not arrive as ordered and we sent it back. On our last night I ordered a steak well done and I received it rare at which point we just got up and left. It is obvious that there are issues at management level, cost cuts is the one standing out but what was unacceptable was the Manager's behaviour. When we asked for a refund on our meal he got angry and his behaviour was quite aggressive, he told us there were no problems with the hotel and the reviews were good. He was not interested in listening to our feedback and he just left while we were talking and slammed the door on us. If I was the owner of this business I would be worried. A good manager always tries to accommodate customers and listen to their issues even act out on them so that customers do actually go back. I have recommended this hotel to so many people but will no longer do that and definitely will not return. It's such a shame.

The hotel is located in open countryside outside the residential centres. Accommodation and service of good level. nice and careful for all demands. Our room was a Junior suite. I was sincerely expecting better. Living and bathroom on the ground floor and bedroom above. In the night it is a problem to go to a bathroom or take something from the refrigerator because you have to go down the stairs. Poor art furniture, I was expecting better there. For the rest everything very well, pool, bar, service and atmosphere. We will certainly return, but we will ask for a room in a single floor with all the nearby services.

To visit the valley di Noto cities this is an interesting place to stay if you don’t want to be in a busy city center. Modica is just 10 min away. Reception is very helpful and the rooms are ok, just make sure you can cope with a totally white room. It was a bit warm and for the evening we wanted to use the airconditioner but it was not yet working. The breakfast was pleasant if you like lots of cake . My big disappointment was that this is sold as room with noise cancellation. However you could follow the next door conversation ( potentially through the ventilation system?) and other things couples do. And they were not yelling at all.

Nice location, good room clean and simple

Stayed here for couple of nights during a recent visit to Sicily. Location was perfect, about 10 min walk from bus drop off & just behind the main road of the old town. The owners were friendly & helpful. We had couple of problems accessing our key box & they turned up within 10 mins to help. Access codes to get into the property had been sent within minutes after we had confirmed our reservation online - a day before we had arrived in Sicily. Cleanliness - property was clean, rooms were clean & modern. Decor & furniture too. Price was reasonable considering location & facilities. Communal kitchen with free coffee & tea was a welcome added bonus! All in all, very happy and would: 1. Definitely recommend it. 2. Stay here again.

The receptionist (Antonio) is really aggressive(the one at check in time was very friendly), I asked for a taxi 30 min before the bus. he called their own private service, which promised ro arrive in 20 min, but he arrived in 30 amd made me lose airport bus. the receptionist starts to blame me because I shoud reserve the taxi in (really not a joke) previous night in a very aggressive and defensive way. really terrible and unreliable services by the hotel. Missing flights is ok by this hotel's standard. - Very bad wifi connection. - Breakfast is mediocre (hot coffee and some pasta pieces). - Mattresses are terrible, they provide no support for the back - pillows are very low quality sponges. not recommended unless you have no other choice (other hotels in modica bassa are way more professional and have high quality services)