Grand Istana Rama Hotel Reviews

Nice place that very close the sea at Kuta Beach. You can walk across a road in front of the hotel and also near the Beachwalk shopping center. If you have a senior person, should ask the staff for the first floor room because the hotel don't have an elevator. .

The hotel is in prime location just walking distance from kuta beach We would definitely come back here😊

Third time staying here, love everything about it, great pool, great cocktails, great location

Great experience! Pool is so clean and nice, as well as rooms. A bit noisy outside until around midnight, specially on the beach and clubs around, but you’re in the center scene of Bali… so totally worth it, we would repeat. The restaurant is great, both with buffets for breakfast and dinner, great cocktails too. Pool zone has a book crossing area 🥰

Our booking was cancelled due to the volcanic eruption and us being stuck at Labuan Bajo longer, so we didn't end up staying here so I cannot write a review about the rooms however I have plenty to stay on their customer service, it's plenty bad and I'm kind of glad we didn't end up staying with them. Firstly they refused to amend the date of our stay as we were stuck at another island due to a volcanic eruption. No refund, no empathy, or tried to work around it with us. Secondly, a friend of mine sent a parcel to this hotel for me to collect during our stay supposedly, however since we didn't end up staying there, we needed the parcel to be sent to the hotel I ended up staying in. They initially confirmed the parcel is still on reception but when we sent a driver to pick it up, the receptionist told the driver that the parcel is no longer there. So the driver was turned away and we still had to pay for the fees. Thirdly, I ended up going there myself with a grab car. The car literally just dropped us off at the gate and left straight away, however we were charged a parking fee which was bull crap as he didn't park at all. He literally just stopped for 5 seconds until we got out of the car and left. This whole experience has made a sour taste about this hotel. I will never set foot in this hotel or recommend it to anyone.

I booked this place because its next to the shopping mall, and close the the beach, distance is walkable, the garden is very big, u can walk n chill inside, dont need to go anywhere else… the hotel is big enough… the hotel also have a bar and live music at night, loved it so much…. The only thing is the breakfast, i dont like it much, only 2-3 items is my taste…

Very good location, service at the restaurant was a bit slow and the food could be better. Good value for money overall.

Quite your standard hotel stay. I was in room 924, so I was inconveniently located right at the back of the hotel grounds on the 2nd floor. Close to the Mall and kuta beachis right across the road.

good rooms, shop clean , friendly helpful staff nice breakfast buffet

Great hotel. Large rooms near the beach. Restaurants excellent with live music. Would stay again.

Excellent location, great breakfast, lovely staff. Will definitely stay here again.

Great place, nice and clean and 10 meters to the beach, literally across the road.

This hotel is in a great spot to explore Kuta. The gardens are beautiful and although the rooms are basic they are clean and maintained well. I would suggest a ground floor room. It is an excellent resort for the price.

Great location, right in front of the beach. Beautiful gardens, big pool with swim up bar. Clean Balinese style rooms fully serviced each day . Super friendly staff! We have stayed here three times now and looking forward to number four!! Bar and restaurant attached !!