The Ember Hotel Khaosan Reviews

Response from Property: Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our quiet street location while still being close to the vibrant attractions of Khao San Road.We're pleased that you found the local foods around us to your liking and that you were satisfied with the cleanliness of your room and the friendliness of our staff. Maintaining a standard of cleanliness is a top priority for us and our team works hard to create a comfortable and enjoyable environment for our guests, and we're glad to see that reflected in your review.It's fantastic to know that you plan to choose our hotel again in the future. We can't wait to welcome you back and provide you with another enjoyable stay. If there's anything specific you'd like during your next visit, please feel free to let us know in advance, and we'll do our best to accommodate your preferences.Best Regards,MickeyDuty Manager

Response from Property: Dear Sai Koo Yeti,Thank you for taking the time to share us your experience. We are delighted to hear that you appreciated our convenient location and it's great to know that you found our place peaceful, offering a nice escape from the hustle and bustle of the area.We understand that the surroundings maybe a little shabby because of the stall shops in the alley, but we are glad to hear that it didn't affect your overall experience.Thank you once again for staying with us, and we hope to have the pleasure of welcoming you back when you visit Khaosan area next time.Best Regards,MickeyDuty Manager

Response from Property: Dear Diegoh Miranda,Thank you for taking the time to share your experience with us! We're delighted to hear that our hotel's location provided the perfect balance for you - close enough to the famous Khaosan Road for convenience, yet distant enough for a peaceful night's sleep. We're glad you found our rooms to be very clean. Our team works hard to create a welcoming and enjoyable atmosphere. Maintaining a standard of cleanliness is a top priority for us. Your positive comments are truly appreciated, and it serves motivation for the housekeeping team to continue delivering excellent service. We understand that the size of the room was a bit compact. However, we truly believe in offering value for money with premium amenities and warm genuine service. Every detail has been carefully considered. It's wonderful to know that you enjoyed our breakfast offerings. We aim to provide a delicious and varied selection to satisfy our guests' preferences. Your compliments on our service are greatly appreciated. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's rewarding to hear that our efforts are recognized.Thank you again for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future.Best Regards,MickeyDuty Manager

Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at The Ember Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we indeed look forward to future visits with us when visiting the Khaosan area.Sincerely Yours,Prin PiyathadthanasophonAssistant General Manager

Response from Property: Dear Valued Guest, Thank you for staying and sharing with us your comment and we indeed look forward to the future stay when visiting the Khaosan area.Sincerely Yours,Prin PiyathadthanasophonAssistant General Manager

Response from Property: Dear Jenny,Thank you for taking your time to leave us a comment. We are delighted to hear that you enjoyed your stay with us. It's great to know that our staff provide exceptional service and it serves motivation for our team to continue delivering excellent service.We look forward to welcoming you back on your next visit at Khaosan area.Best Regards,MickeyDuty Manager

Response from Property: Dear valued guest, Thank you for taking the time to complete the Trip.com guest feedback survey regarding your recent stay at The Ember Hotel. We sincerely apologize that your feedback fell short of our goals in multiple areas. We are committed to providing a memorable hotel experience and we acknowledge areas that need improvement. However, we would also like to learn more about the reasons behind your feedback and do our best to address your concerns. In addition, we understand that your comments on Trip.com are confidential, which makes it difficult for us to confirm your specific stay through the site. Therefore, we kindly ask that you take a moment to personally share your stay details and any additional information with us. Your insights on how we can improve will greatly help us in our continuous efforts to enhance the guest experience. Provide your feedback and share details. We remain committed to providing memorable experiences and excellent service and sincerely hope to have the opportunity to enhance your stay experience on your next visit to Bangkok. Best regards, Prin Piyathadthanasophon Assistant General Manager Dear Valued Guest, Thank you for taking the time to complete the Guest Feedback Survey on Trip.com regarding your recent stay at The Ember Hotel. We sincerely apologise for not meeting our goals in various aspects of your feedback. As we strive to provide a memorable hotel experience, we acknowledge the areas where improvements are needed. However, we also would like to understand more about the background of your comments and make every effort to address your feedback. Furthermore, we understand that your review on Trip.com is confidential, making it difficult for us to identify your specific stay through the site. Therefore, we kindly request you to take a moment to share the details of your stay and any additional information with us personally. Your insights on how we could have improved will greatly assist us in our ongoing efforts to enhance the guest experience. To provide your feedback and share details, please send an email directly to me. Maintaining our commitment to delivering a memorable experience with exceptional service, we sincerely hope for an opportunity to enhance your experience with us should your travels bring you back to Bangkok. Yours sincerely, Prin Piyathadthanasophon Assistant General Manager

Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at The Ember Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we indeed look forward to future visits with us when visiting the Khaosan area.Sincerely Yours,Prin PiyathadthanasophonAssistant General Manager

Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review. We're delighted to hear that you had a fantastic experience during your stay at The Ember Hotel.We look forward to your stay when visiting Khaosan area.Best Regards,Piramid Mahacharoen (Mickey) Duty Manager

Response from Property: Dear Valued Guest, Thank you for staying and sharing with us your comment and we indeed look forward to the future stay when visiting the Khaosan area.Sincerely Yours,Prin PiyathadthanasophonAssistant General Manager