Estella Ekkamai Reviews
Estella Ekkamai
559 Sukhumvit 63, Watthana, Bangkok, 10110, ThailandView Hotel Details
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Estella Ekkamai Guest Reviews
8.2/10
Very Good
86 review
Verified reviewsLocation8.1
Amenities8.1
Service8.3
Cleanliness8.3
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All reviews(86)
Positive reviews(79)
Reviews with photos/video(17)
Awesome stay(20)
Awesome rooms(17)
Friendly staff(16)
Great location(8)
Negative reviews(7)
Tamim81
Deluxe 2-bedroom Suite
Stayed in Oct 2024
Travel with friends
7 review
Outstanding
Posted on Nov 26, 2024
Clean and comfy. Good location and good staff and nice view.
Response from Property: Dear tamimThank you for choosing to stay with us at Mövenpick Ekkamai Bangkok and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them for further encouragement.We look forward to welcoming you back to Mövenpick Ekkamai Bangkok on your next visit to Bangkok.Yours sincerely,Sunattha Kong-OnFront Office Manager
Mikhail
Classic 2-bedroom Suite
Stayed in Feb 2025
Solo travellers
6 review
Very Good
Posted on Mar 17, 2025
More of a condo not a hotel. There isn't any breakfast or other hotel things. Everything else was fine though.
Response from Property: Dear Mikhail,Thank you for your feedback. We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are top priorities for us, and we deeply regret that we did not meet your expectations. We take your comments very seriously and will investigate the issues you've mentioned regarding the condition of the room. Your feedback helps us improve, and we are committed to ensuring that such issues do not happen again in the future. Once again, we apologize for the inconvenience, and we appreciate you bringing this to our attention. We hope you will consider giving us another chance to provide you with a better experience. Yours sincerely, Sunattha Kong-On Room Division Manager
Anonymous User
Classic Queen Room
Stayed in Jul 2024
Solo travellers
2 review
Posted on Aug 20, 2024
🔴my room was all dirty and dusty. the cleaning team needs to seriously up their game tbh.
the shower is absolutely horrendous and too high up on the wall
the area is under construction as the hotel itself. good thing I never heard any noise! the hotel is too far from bts or any decent places to shop/eat at. they have a shuttle service though which i discovered only upon leaving.
🟢the staff is very nice and attentive. pool and gym are ok. hotel is pet friendly which is cool.
also my room had all you could ever need during your stay. it’s spacious and comfortable.
6/7
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Mövenpick Ekkamai Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Sunattha Kong-OnFront Office Manager
Anonymous User
Superior Two-Bedroom Suite
Stayed in Dec 2024
Business travellers
1 review
Posted on Feb 20, 2025
The room is in good condition and clean but less staff, compared to hotels but it's understandable as it is more like a serviced apartment.
Response from Property: Dear Value Guest,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager
tong heng
Superior Two-Bedroom Suite
Stayed in Dec 2024
Family
5 review
Posted on Jan 6, 2025
Nice flat, but they put us on a street side, very very noisy, wasnt able to sleep. Nice bar on top, small gym but ok, and large pool.
Response from Property: Dear tong heng,Thank you for your feedback. We sincerely apologize for the experience you had during your stay. Comfort are top priorities for us, and we deeply regret that we did not meet your expectations.We take your comments very seriously and will investigate the issues you've mentioned regarding the condition of the room. Your feedback helps us improve, and we are committed to ensuring that such issues do not happen again in the future.Once again, we apologize for the inconvenience, and we appreciate you bringing this to our attention. We hope you will consider giving us another chance to provide you with a better experience.Yours sincerely, Sunattha Kong-On Room Division Manager
Viquez
Classic Queen Room
Stayed in Jan 2025
Solo travellers
24 review
Amazing
Posted on Feb 5, 2025
Great Location, good value. There is a nice bar in the roof top. Highly recommended.
Response from Property: Dear Value Guest Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
say lee jack Foo
Superior 1 Bedroom King Bed
Stayed in Oct 2024
Couples
1 review
Posted on Jan 17, 2025
overall was a good stay, 1 down side was not much restaurant around the area .
majority of food purchase or grocery engage GRAB delivery to balance the stay here.
Response from Property: Dear Say Lee Jack Foo,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager
Guest User
Classic Queen Room
Stayed in Dec 2024
Solo travellers
17 review
Outstanding
Posted on Feb 3, 2025
The hotel and the service was nice. The pool was sadly under renovation.
Response from Property: Dear Value Guest,Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Jin
Classic 2-bedroom Suite
Stayed in Nov 2024
Family
3 review
Very Good
Posted on Dec 30, 2024
nice and spacious apartment， far from sky train, you have to book taxi service
Response from Property: Dear Jin,We very much appreciate your comments regarding your stay at the Mövenpick Ekkamai Bangkok. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sunattha Kong-onRoom Division Manager,
Gina
Classic 2-bedroom Suite
Stayed in Dec 2024
Travel with friends
4 review
Very Good
Posted on Jan 19, 2025
Quite far from BTS station. But the room and facilities are good.
Response from Property: Dear Gina,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager
Babe Choladda
Classic 2-bedroom Suite
Stayed in Mar 2024
Family
2 review
Very Good
Posted on Apr 30, 2024
The room and location are great. Reception service could be improved.
Response from Property: Dear Babe Choladda,We are truly grateful for your detailed account of your amazing stay with us.It is heartening to know that In has impacted your stay with her warm welcome and helpful approach.Your appreciation of our room features, from the extra touches, such as room clean and location with great satisfaction.We noted that about your recommend of Reception service could be improved.And we hope these moments will be cherished memories of your stay with us.Your review has left our team feeling motivated, and we would be honoured to welcome you again in the future. Thank you for your heartfelt recommendation.With warm and humble regards,Sunattha Kong-OnFront Office Manager
Lilyxliu
Classic Queen Room
Stayed in Jun 2024
Couples
4 review
Posted on Jul 29, 2024
the hotel room is quite small. the road was so busy during the daytime,anyways if u want to travel in the city. That would be okay. Not so near to the bts
Response from Property: Dear Lilyxliu,Thank you for taking the time to tell us about your experience at the Mövenpick Ekkamai Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sunattha KFront Office Managr
Ezra Seven
Classic Queen Room
Stayed in Jun 2024
Solo travellers
2 review
Amazing
Posted on Jul 23, 2024
Honestly this room is worth of money, is spacious and clean. Despite the location is not near to any public transport but there is free shuttle van service to major locations including BTS stations. There is a lot of cafes and restaurants in walking distance including night clubs
Response from Property: Dear Ezra Seven,Thank You so much for staying with us and taking the time to share your very kind feedback. Appreciate your recognition on our service, and rest assured this will be shared with the team for the nice work. I look forward to welcoming you back home again soon.Best regards,Sunattha Kong-OnFront Office Manager
Guest User
Superior Two-Bedroom Suite
Stayed in Dec 2024
Travel with friends
1 review
Posted on Jan 26, 2025
Air conditioner not cool have smell in bathroom
Response from Property: Dear Value Guest,Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We truly value all guest reviews, as they help us identify areas for improvement.We are disappointed to hear that you were not satisfied with your stay, and we would like to address any specific concerns you may have. Please feel free to reach out to us directly to discuss further so we can resolve any issues you encountered.We hope to have the opportunity to welcome you again in the future and provide you with a much more enjoyable experience.Yours sincerely, Sunattha Kong-On Room Division Manager
Jian Hao
Classic Queen Room
Stayed in Nov 2024
Solo travellers
5 review
Outstanding
Posted on Jan 10, 2025
Nice hotel with friendly staff and great location!
Response from Property: Dear Jian Hao,Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division ManagerDear Value Guest,Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
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