The Peninsula Bangkok Reviews

One of my favorite hotels in Bangkok. The sauna facilities are some of the best I've experienced. The sauna and cold plunge pool are fantastic. The breakfast buffet was average but the riverside view and dining is an experience in itself.

It was a nice hotel close to the icon Siam. They had a ferry going to few places near by. Breakfast was nice and they make very good light ice latte which I could drink 3 glasses in the morning. The facility was kinda old and some walls in my room were ripped off and having some cracks due to the humidity I guess. They need some maintenance for that. The flower they gave at check in was very nice in smell. And the chocolate cake surprise for my mom’s bday was simply great. Really yummy and we enjoyed it together watching the nice river view from the room.

Great service, nice breakfast, pool is great. Highly recommended. Room all facing River

Amazing rooms, great separation of entryway and bathrooms, which made traveling with a kid perfect. The property is maintained so well and the boat taking you to Icon Siam is very fun to ride. The highlight was The spa and breakfast. We loved out time here, but would be great to have more things for children to do.

Classy old fashioned hotel. Good level of service and excellent spa. Recommend to book a high floor balcony room.

very nice trip and luxurious environment relaxing pool and chills

Facility a bit old but very clean and tidy. Good service as always

Excellent service and I loved the relaxing area where u get off the car.

First of all, I rarely post bad reviews online because most of my trips are wonderful but this time is literally the worst hotel experience ever in my life. I have always been a “Peninsula fan” and had been to many Peninsula Hotels in the world, and twice in Peninsula Bangkok before. But this time is definitely the worst experience ever which ruins my Christmas mood. From the beginning of checking in, I was upset by the receptionist by asking me what time would I check out. I assumed that might be a later check-out time around 1pm instead of 12pm which I’m not quite sure. But it turns out the latest checkout time is still 12pm as usual because they’re busy during Christmas season. Sure, before 12pm check-out is totally fine with me because it’s the regular time to check out but what’s the point of asking me in the first place? Want me to leave as early as possible? I’m not sure about that. This receptionist also didn’t introduce any hotel facilities to me throughout the whole check-in process which is very unprofessional to me. Furthermore, she asked me for deposit. I explained to her that I don’t use a credit card, I can pay by debit card. She insisted that have to be in either cash or credit card, ask me to go 2nd floor to withdraw cash. Ok fine, I couldn’t even get my room keycard before handing her the cash. By the way, the room charge was already paid completely upfront before check-in. The very next morning when I finished my breakfast and got back to the room around 9.45am, I can’t open the door with my keycard, have to walk down to Lobby to replace it. And with the replacement keycards, one of them still failed to unlock the door, only one keycard is working. Around 11am, the front desk starts calling me to rush me to pay for the last night dinner bill, rushing me to check out so desperately? Can’t you wait till checking out and then show me the bills? Just like any other hotels do? And for the check-out, they let me wait for more than 30 mins which really wasted my time. It turns out it’s their fault to mistakenly calculate the bill. All I get was a simple “sorry for your inconvenience caused”. And FYI, I was really polite and nice to the staff all the time, no quarrels at all. Besides that, the general facilities are fine, the other staff are friendly. The room decoration is a little outdated, all the switch buttons are not very sensitive and have scratches here and there which is understandable due to it’s last refurbishment was done in 2013. To be honest, with the price paid ($1300 per night) for this suite which is 3 times more expensive than other rooms, I do expect more, especially during Christmas time. However it turns out you pay for the most expensive price to get the just average experience. Maybe it’s my fault to put too much expectations on Peninsula Hotel? Lastly, personal advice for those who still want to experience Peninsula Hotel, I think the regular rooms are good enough. That’s the best they can provide, no need to pay for extra. Personally, I will never choose Peninsula again. There are plenty more better options for this same price.

Very satisfying stay at the Peninsula Bangkok! Don't miss out on the Wellness Activities to augment the overall experience.

The Peninsula Hotel is simply amazing! The experience has been superb since the moment of check-in. The room is extremely nice, with shiny and smooth floors. Even though the hotel has a long history, it still looks brand new. The staff in the restaurant are all very attentive and friendly, making us feel extremely welcome. I must give a special mention to Mr. KaiSong. He has arranged everything perfectly. From the check-in process to handling all the details, one can feel his dedication. Staying here is really a great pleasure, as if all problems have been taken care of flawlessly. I will definitely choose this hotel again when I come to Bangkok next time!

We had a wonderful time at Peninsula Bangkok! Location, services, atmosphere and foods, everything was great. Definitely one night was not enough and looking forward to staying again sometime soon.

It’s my birthday trip and the very first time to Thailand. Felt heartwarming with the cake when I check in to the room. The hotel spa which also healed me up from the hustle and bustle life(HIGHLY RECOMMEND~). Despite some incidents happened, I did have a great time with Peninsula. The staff were experienced and gave the helping hand immediately. Ah, also THUMBS UP to the Christmas decorations!

Always first choice in BKK. And always the place where my best memory lies.