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9.5/10
Amazing
CCNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
GGuest UserThis hotel is great. The staff are very nice and helpful in every way. It has all the amenities that’s required for tourists and it’s very clean.. Breakfast was good no complaints here. They even have a QRCODE for a free ride on the tram or bus. how cool is that. They even called a taxi for us to take us to the Viking tor departure. We definitely recommend this hotel. Oh by the way it’s only five minutes walk to the center Basel..GREAT PLACE.
GGuest UserOur first visit to the lovely city of Basel and the hotel is well situated on Clarastrasse, which was just a short 10-minute tram ride from the Basel SBB main train station.
It is well connected to many parts of the city with the tram stop just a minute from the entrance.
There is a Coop supermarket and a nice Klara food court with a great atmosphere for meals on the same stretch.
The room was clean, bright and spacious for our family of 2 adults and a 8yo. We slept very well as there was no noise our room faced a residential courtyard.
Lastly, kudos to the warm reception we experienced at check-in and check-out.
Thank you for an overall lovely 2 nights at the Pullman. We will choose to stay here on our next trip to wonderful Basel.
RRebeccakvdhWe were just passing through. It's a clean hotel with friendly staff. It was a hot day, so they took a window to our room. You don't have to pay for that. Everything else in the hotel was a bit pricey. But we had a great night!
GGuest UserVery satisfied hotel, super cost-effective. There is a bus city card at the front desk, free transportation, and the museum is folded. The room is spacious, clean and comfortable, and you can have a high-quality sleep.
TTuerqiasijujingThe room size was alright, but the soundproofing was terrible; I could hear noise both at night and in the morning. The main issue is that the front desk charged a 100 franc deposit, and it still hasn't been refunded after more than ten days. There's no one to complain to, they just keep saying to wait, claiming it takes 14 business days for a refund!
GGuest UserThe location is bit far from the center but the surrounding environment is peaceful. Staffs are helpful and supportive. However, there is no usb charging port so bring Swiss charger!
FFoddyTravelsGreat hotel and position! The only downside was the bathroom did emit a smell. It wasn't overpowering, just not pleasant. It's okay when the bathroom door is shut but still there when you open it. It didn't bother me a lot but it may be something others find uncomfortable. Otherwise, a great hotel with friendly staff and very comfortable.
GGuest UserОтель по соотношению цены и качества услуг оптимальный. Все чисто. Чайник кофемашина удобная кровать. Окна открываются. Батарея регулируется. Завтрак нормальный всегда модно выпить воды с лимоном или из бутылки. Доброжелательные сотрудники. Однозначно рекомендую
WWenshuangyuHotel location is very good, very close to the train station, the hotel will give a city transportation card, free bus, 50% discount on attractions and museums. The decoration is old, but the basic facilities are satisfied, the tram station is out, saving a lot of footpower. There is also a large supermarket and food court nearby, you can eat the flavors of Thailand and the Middle East, the price is reasonable. The hotel is close to the roadside. Maybe I live on the first floor. There will be a vibration when the tram passes by, but it is good to rest when you are tired. Forgot to take photos in the room. If it is convenient to go out, it is a cost-effective hotel.
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