Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
CCNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
GGuest UserHotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
XXiamenbiaogeThe location of the hotel is good, next to the European train station SBB, it is very convenient to travel by taxi and public transportation. The biggest problem is that there is no air-conditioning. It is only the beginning of June, and the outdoor temperature is as high as 28 degrees at noon. There is no air-conditioning indoors, and the sunlight is direct (European latitude is high, and the sun's slope is not large in summer), and the indoor temperature is as high as 34-36 degrees! I couldn't sleep at all. I asked the front desk and said that the temperature is relatively low at night and it will cool down. The room is not ventilated and it won't cool down at all! Only a small electric fan is provided, and I have no sleep all night! When booking a hotel in Europe, you must ask whether there is air conditioning. 80% of hotels in Europe do not have air conditioning, which is unbearable in summer! This is still a European four-star hotel!
MM232647****Randomly booked, but what a hidden gem of a hotel! It was just a transit stay, and I arrived after 9 PM, but it's super close to the train station, about a 2-minute walk. The hotel itself is beautifully decorated, and the room was both clean and spacious. The service was excellent too. Plus, there are plenty of shops nearby.
GGuest UserVery satisfied hotel, super cost-effective. There is a bus city card at the front desk, free transportation, and the museum is folded. The room is spacious, clean and comfortable, and you can have a high-quality sleep.
LLevin HuangGreat location. About 10-15mins walk from the main train station. The air circulation in the room wasn’t that good. It was rather stuffy making it hard to sleep at night. Tried adjusting the thermostat but it didn’t work. The bathroom is clean however the water heater couldn’t work properly and it was 7 degrees outside. 😓
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
MmiraclemlThe room is large, suitable for families with older children. Not far from the airport, the parking lot is expensive, you can park on the opposite side of the road if you drive. There is a smaller coop about 200 meters away.
GGuest UserThe location is bit far from the center but the surrounding environment is peaceful. Staffs are helpful and supportive. However, there is no usb charging port so bring Swiss charger!
GGuest UserThe facilities were clean,housekeeping were friendly and respectful,wi fi was very functional,Bartenders and receptionist were friendly and helpful,i wont forget Rufat and Melina for their kind gestures at the bar.😊
What promotions are available for hotels with Bar in Basel?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.