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9.1/10
Great
BBillfortuneNovotel Tangerang.
The location is excellent, right in the heart of Tangerang. It's about a 30-minute taxi ride from Jakarta's Soekarno-Hatta Airport, though the actual distance isn't that far – the city lives up to its 'traffic jam city' nickname!
Check-in was quite convenient; just hand over your passport. A deposit is required, and they'll give you a receipt. The service was very welcoming, and it's a bonus that they offer smoking rooms.
The facilities are comprehensive, including a swimming pool and fitness center. Just be sure to check their operating hours.
There's a glass door on the ground floor that leads directly into the adjacent Tangerang City Mall, which really elevates the hotel's appeal.
Many airlines use this hotel for their crews. If you sit by the entrance for a bit, you'll see flight attendants from several different airlines, which is quite nice.
I booked early, so the value for money was absolutely fantastic.
GGuest UserFirst, the downsides: I expected the garden-view room to have a strong musty smell, but surprisingly, the lake-view room had it too. I highly recommend the hotel address this musty odor; it really detracts from the stay.
Secondly, the airport shuttle only runs on the hour, not on the half-hour. Given its proximity to the airport, I suggest increasing the shuttle frequency, at least by adding half-hourly services.
On the positive side: it's close to the airport.
FFenlibenpaodedaeFacilities: Located inside the airport, very easy to find, although the entrance isn't grand.
Cleanliness: Decent, but ventilation is average.
Environment: Super convenient for transfers, and plenty of dining options nearby.
Service: Warm, friendly, and they speak a little Chinese.
Recommended for transit.
BbeambjbyThe staff were all friendly. The room was nice and clean, and the bed was very soft and comfortable. Although the room was not very spacious, it was still convenient and well-equipped with all the necessary amenities.
Cons:
There was an unpleasant sewer smell in the bathroom. Room service could be improved — on the first day, I waited a little over an hour for my order, and on the following day, I waited for two hours but never received any. It seems my order may have been overlooked, so I ended up canceling it and ordering via Grab instead.
However, it is a good stay and good value for money in overall.
Mmago****Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
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