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9.4/10
Amazing
JJen Ng Chin YuI had a great stay at ABC Hotel in Clark. The room size is more than sufficient, providing a comfortable space to work and relax. Its location is very convenient—just minutes from Clark International Airport and right across from SM City Clark, making it easy to get around. The hotel’s facilities are also not bad, with access to multiple outdoor pools, a spa, and high‑speed WiFi that’s ideal for business travellers. The helpful staff and variety of dining options further enhanced the experience. Overall, a solid choice for both work and leisure.
AAnonymous UserOnly negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
HHuggySenWe checked in very late and appreciated that the hotel still accommodated us without any hassle. The staff were polite and helpful. The rooms are spacious and comfortable. The only downside was the unstable Wi-Fi. Overall, it was a good experience.
IIWASAThe location is a little difficult to find. The room is small. Is this price acceptable? There is a pool and restaurant. There was live music on Saturday night, and I was able to relax in the restaurant. They also had all-you-can-eat samgyeosal. You are not allowed to bring your own food, but there are no convenience stores nearby, and the prices for cooking beer are cheap and reasonable. I didn't have time to get a massage, so I couldn't do it. It has a pool and seems to be popular with families. Breakfast was plentiful.
AAnonymous UserI had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay.
The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.
DDavidThis place is right in the front of walking street. Out the door and down the stairs and your on walking street. Exactly what I was looking for in my stay. They even helped me get a taxi to the airport meeting me outside the door. Great time and it was clean everyday. I would not hesitate to stay here again. Thanks Fields palace hotel.
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
GGuest UserFirstly, the room is clean, hot shower and air-conditioning works perfectly fine, rooftop deck is impressive . Breakfast is okay. I booked for 1 night just to see how I go with this hotel as it is my first time. . Safety deposit box is not working, towels are overused, no handowels, have to request for one, mini fridge bar is not working. I checked in late, after my flight , wanting to catch up on much needed sleep. Next morning around 715am housekeeping knocked, then rang the doorbell bell woke me up, saying their doing a ROOM CHECK and that's a PROTOCOL in El Vistra to do that which is totally INSANE. I checked out right after, then reception told me they're doing a ROOM CHECK to make sure everything is in order for me to get my deposit. What an experience!!
GGuest UserBooked in a pinch because my other hotel was shut down. Service was great and the room was lovely with a nice balcony. A bit expensive for my tastes but Security and location are great.
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