Indigo Hotels in Barcelonès

Satisfied aspects: 1. Great location, just across the road from the sea, with a balcony offering sea views. 2. Breakfast was good and plentiful. 3. Lunch and dinner (we tried both on the 8th floor, the same as breakfast) were also very good, and the service staff were warm and attentive. 4. The lobby manager was very nice; she sat there helping everyone solve their problems. Dissatisfied aspects: 1. The soundproofing was terrible, absolutely terrible, so loud downstairs that I was woken up every morning in the early hours. 2. The front desk staff were very unprofessional. On the day of check-in, the front desk receptionist made me feel like I was being treated impolitely. One male staff member was discussing my room issue with another lady in a white shirt. During their conversation, the lady in the white shirt kept glancing at me. I asked them if there was a problem, and they said no, but continued to whisper intermittently. Based on their expressions and gestures, I felt like they were talking about me. In the end, the lobby manager had to help resolve the issue.

The location is fantastic, within walking distance to shopping and Casa Batlló (which I found more interesting than Casa Milà). There's a great hot pot place nearby, and the tapas joints around are all pretty good too. There's a bus stop right outside the hotel, which we used to get to and from Sips for their tasting menu. The subway station is also just a short walk down the street. My room was a bit small, but it had everything I needed, except for tissues. There were some small snacks and candies though, and plenty of Type-C charging ports, which was very convenient. Even the headboard had a Gaudi-inspired design. Indigo really is the W of IHG!