Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United Kingdom

London

United States

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

This is the best hotel I've stayed at in London, and I've visited many times! This hotel just opened in 2026, and I boldly booked it because I'd previously stayed at another hotel from the same brand in Hangzhou. The hotel environment is exceptionally good – it's only about a 5-minute walk to a subway station, and there's a huge shopping mall and supermarket nearby! All sorts of restaurants are also available!

The room was super clean and comfortable! I highly recommend it! Even if you want to visit major attractions, it's only a few subway stops away!

All the front desk staff were young, vibrant, and very friendly! Since my flight was at 6 or 7 PM, I asked if I could have a late check-out. The hotel staff kindly extended my check-out until 2 PM, and my children and I had a wonderful stay here!

I will definitely stay here again next time I'm in London!

This was our last night in the UK, and our group booked one king room and two twin rooms. Finding hotels with twin rooms in Europe can be a challenge, so we appreciated that. This chain hotel has a modern design, is very clean, tidy, and quiet. The rooms come with a Nespresso machine, complimentary bottled water, a kettle, and a tea bar, along with thin disposable slippers. The room size isn't small by European standards, and the bathroom is quite spacious with a walk-in shower. The bed and bedding were also comfortable. The breakfast service was good, a semi-buffet with an à la carte option. While the variety wasn't extensive, it was generally sufficient. A unique touch was the room numbers, which were designed as clock faces with the hands indicating the room number. We checked in on a Friday, and the lobby offered complimentary champagne and fruit drinks. There's a bus stop right across the street from the hotel, making it very convenient to get to places like the British Museum and St. Paul's Cathedral.

Great location, really close to Chinatown. It can get a bit noisy during the day because of the plaza downstairs, but it's fine at night, so you can get a good night's sleep. They also allow service dogs without an extra charge, and check-in was super quick.

The room was very spacious, and it's not far from the train station, Hyde Park, and Kensington Gardens. There are plenty of restaurants downstairs, and a shopping mall and supermarket are also very close by, making shopping and dining incredibly convenient.

It's very close to the subway station, just a three-minute walk away. There are also many supermarkets and restaurants nearby, and the area feels safe to stroll around in the evening. The hotel breakfast is quite good; you can order set meals as needed, and the staff are very friendly. I booked a family room with two double beds, and although I made a note of it, the front desk still gave me a room on the lower level. Judging from the reviews, it seems that this isn't the usual practice to be very friendly to Chinese guests. Overall, the room was quite nice, and it was cleaned very well every day. Overall, it was a good experience.

The hotel room is very small, much smaller than the photo. The room is on the fifth floor. The elevator is broken. You have to sit on the fourth floor and walk up. The hotel has no chef at noon and evening. The restaurant directly buys food from the Chinese restaurant next to it. Add 20% service fee, lightning protection

Fantastic! Super clean and the view is pretty good too. The entrance on the ground floor was a bit small and under renovation. There was one overweight Asian woman at the front desk who had a terrible attitude, acting like she looked down on Chinese people and favored foreigners. The hotel itself is great though! All the other front desk staff were excellent!

This is a great hotel. While the facilities aren't top-notch, they absolutely meet the standards of a four-star establishment. If you're looking for an affordable star-rated hotel with well-maintained facilities, this is definitely your best bet. I only paid a little over 900 RMB per night when I booked.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

Location is very central, staff nice enough and with service charge of $36 you can have a free breakfast ans a drink a day…but not if u are vegan!!

To be fair for the price range I was expecting something a bit more up class .

Facilities: OK
Health: OK
Environment: good, very close to the subway, very convenient to travel
Service: Good, people are nice and patient
Old-fashioned classic hotel. Very convenient nearby, small convenience stores, atm machines, breakfast shops are very close.

My stay was fantastic! Check-in at the front desk was efficient, the room was spotless, and the environment was quiet and comfortable. The hotel's location is excellent, making it super convenient for getting around. The staff were warm, polite, and responsive. The facilities are well-maintained, making for a very pleasant stay. I highly recommend it!

I highly recommend Indigo Shanghai Jing'an! The hotel is themed around old Shanghai cinema, with a retro-modern lobby and public areas that create a unique atmosphere and are perfect for photos.

The guest rooms are spacious and open, never feeling cramped, with a stylish and tasteful overall design. The room amenities are complete, the mattress firmness is just right, ensuring a comfortable sleep. The bathroom is large, with a separate big bathtub, and the toiletries have a luxurious scent.

The room is clean, with thoughtful details, and a well-stocked minibar. The hotel also features a gym and swimming pool, and the public areas are well-maintained and tidy. Whether for business or leisure, the stay experience is absolutely top-notch.

I got completely ripped off! This 'Dripping Lake' room cost 2000! They claimed it was a 'co-designed' room, but it was just a basic kids' bed and a tent – absolutely no design elements whatsoever. The room was tiny; with the bunk bed and tent, there was no space, it felt so cramped. They clearly didn't consider adults; the chairs and table were so low, you could only sit on the bed. There was no view, couldn't see the lake at all. The layout was poorly designed; you walk in, and there's a toilet without a sink. The shower pressure was weak, and even turned all the way up, the water was only lukewarm. No bathtub either. No breakfast included, they only offered a 'free breakfast for kids under 1.4m', which is ridiculous – expecting a child to eat by themselves. And there's zero privacy; you can clearly see into the room across the hall.

Indigo

Columbus

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