Festival Leisure Park, Waterfront Walk, Basildon, SS14 3DG, United KingdomView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Holiday Inn Basildon
9.2/10
Great
134 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.1
Filter by:
Sort by:
All reviews(134)
Positive reviews(35)
Reviews with photos/video(3)
Awesome stay(6)
Friendly host(6)
Clean and tidy(5)
Negative reviews(1)
Guest User
Standard Room with Double Bed
Stayed in Feb 2025
Solo traveller
15 review
9.5/10
Amazing
Posted on May 16, 2025
I arrived at late earlier morning. The receptionist is very nice to offer microwave oven for my food.
Mrs Angela Lucy Smith
Standard Room with Double Bed
Stayed in Jun 2024
Couple
16 review
8.0/10
Very Good
Posted on Jul 21, 2024
We stayed 1 night while visiting family. The room was a reasonable size, comfortable bed, and clean environment. There was a wedding in our first evening but we were not disturbed by any noise.
Breakfast was really good but expensive for a buffet style breakfast.
Parking is quite tricky given that the area is busy. We became members to get it free. The desk clerk was very quick and organised. Unfortunately, the morning after the wedding, there was a smell of vomit outside the main door.
Caroline
Standard Room with Double Bed
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Apr 3, 2025
Helpful friendly staff. Clean hotel
Guest User
Standard Two Double Bed Room with Sofa Bed
Stayed in Jan 2024
Family
1 review
7.0/10
Posted on Feb 13, 2024
Great size room. Advertised as 4star….don’t know in what year that would be…more a 2star! Window cill & wall in bedroom really rotten, dated furniture, all a bit scruffy, had to keep window open as room a bit smelly but then was really noisy through the night with lorry deliveries, extracter fan in bathroom not working so really steamy, cracks in tiles where shower is, rotten door frame in bathroom too. Didn’t complain at time as only staying 2 nights just to sleep - sheets etc nice & clean but pillows not comfortable, old & sunken. Wouldn’t stay again.
Guest User
Standard Room with Double Bed
Stayed in May 2025
Business traveller
155 review
10/10
Outstanding
Posted on Jun 8, 2025
Always good
daniel
Stayed in Jul 2023
Couple
15 review
9.0/10
Great
Posted on Aug 7, 2023
For an old hotel the housekeeping do a really good job. I was surprised how good and quiet this hotel was. If your looking for a hotel in Basildon this hotel is worth considering.
Guest User
Stayed in Sep 2022
Couple
1 review
10/10
Outstanding
Posted on Oct 30, 2022
Room nice and cleaned Good facilities nice
friendly staff at desk as well as the people working behind the bar and breakfast Also good location for restaurants and nightlife
Anonymous User
Stayed in Sep 2022
Family
1 review
6.5/10
Posted on Nov 1, 2022
Hotel was in good location and very good reception. The room was old style and bathroom was very small
Guest User
Standard Room with 2 Single Beds
Stayed in Sep 2022
Family
1 review
9.0/10
Great
Posted on Oct 25, 2022
Fantastic happy helpful staff
Made our stay enjoyable
Shame about the absence of a small refrigerator in the room.
Beautiful clean towels and bed linens
Not enough shower soap for 2.
Foxy chick
Stayed in Sep 2022
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 3, 2022
Very clean and excellent service. Very nice bar area. Had free parking on site which is really helpful. All in all a very good overnight stay.
Abraham
Stayed in Aug 2022
Couple
4 review
5.5/10
Posted on Oct 2, 2022
Booked for a double room. Got offered two single beds. Not friendly and welcoming receptionist.
Sosiska
Stayed in Aug 2022
Other
14 review
8.0/10
Very Good
Posted on Sep 30, 2022
Nice place to stay overnight and delicious water on reception 🫢
Guest User
Premium Double Room
Stayed in Nov 2024
Solo traveller
17 review
10/10
Outstanding
Posted on Jan 3, 2025
Excellent location; quiet surroundings! One hour drive from London. Great breakfast! Excellent service.