PonteFino Hotels Reviews

Excellent

Huge difference between premium room and executive suites. Seems like it's due to the old and new wing. Definitely not a 4 star hotel for this premium room.

Good place

The room is a bit old and the hygiene is average. There is no phone in the room. There is a restaurant in the lobby downstairs, and the food is pretty good. It seems that another area of ​​the hotel is being renovated.

The hotel is very nice and the environment is also very good. I will consider it next time!

Liked second visit

Older, not cost-effective

Good Hotel

The hotel had a very cozy, welcoming atmosphere, and the staff greeted me with warm smiles upon arrival. They were attentive to my questions and handled my requests with ease. We stayed in an Executive Suite, which was a beautifully designed one-bedroom located in the newer part of the hotel. The room had all the essentials we needed, including a living and dining area, kitchenette, work desk, cable TVs, air-conditioning, a balcony, and a private bathroom with a bathtub. It also offered convenient access to the hotel’s new swimming pool. The food at the café was delightful, offering a great blend of local and international dishes. The staff were attentive throughout our meal. I would highly recommend this hotel to both families and solo travelers who want great value for their money and enjoy trying new experiences.

Our family enjoyed our stay at PonteFino Hotel executive suites, swimming pool and the delicious food. Just before the school year started, our family went for a quick vacation here and discovered how beautiful and extensive this place is and how hospitable are their staff. You must try this place for your next staycation. We'll visit again soon for sure!

I just returned to Pontefino Hotel for the second time! The food here looks and tastes amazing, like seriously shiok. Whether you're into local dishes or something more international, they've got it all. There’s a bit of construction happening, but it’s no big deal, lah. The second pool totally makes up for it and gives the place a nice, chill vibe. Perfect spot to relax. Overall, I had a fantastic stay. Highly recommend it if you're in the area!

2nd time around! I was here again for an event of my company. Anyway, my room was very good, booked in the Executive Suite, which is a modern style room, very minimalist also. Very clean and very lovely. Would recommend this to future travelers or backpackers since this hotel is near the port. :)

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.

I was amazed when I first laid eyes on it. PonteFino Hotel is absolutely incredible! My family and I had an amazing time. The amenities are top-notch, the staff is extremely accommodating, and the food is delicious. We will definitely be returning!