Anonymous User
December 24, 2024
We recently stayed at Park Royal Penang Resort and had a wonderful experience. One of the standout features was the complimentary ice dispenser in the level lobby — such a thoughtful and convenient touch, especially on hot days. We were also pleasantly surprised by the daily complimentary biscuits, which added a lovely personal touch to our stay.
The resort is perfectly located near the beach and a lively stretch of bazaar street, where we loved the night bustle. There are plenty of dining options just outside the hotel, making it easy to explore local flavors. We also got great help from the customer service team, who assisted with transport arrangements to explore around Penang — so convenient! The staff were always friendly and greeted us with a smile.
The hotel itself is clean, well-maintained, and very convenient, with all the amenities we needed for a comfortable stay. The staff were friendly and attentive, ensuring that everything went smoothly. Overall, we truly enjoyed our time here and would highly recommend Park Royal Penang Resort to anyone looking for a relaxing and hassle-free getaway.
Since we had to check out early and had already paid for the breakfast buffet, we requested them to pack breakfast for us. They graciously accommodated our request and made sure to pack the pastries, which was a lovely touch. The level of service truly exceeded our expectations. We had such a great time that we will definitely return to this hotel on our next trip to Penang.