Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 10, 2025
Guest User
This hotel is punching above its weight and winning. The staff are all really friendly and really take pride in making sure your stay goes well. While on holiday I had a problem with my suitcase not wanting to unlock (likely due to being thrown about in the plane). The staff helped me and found a solution to get inside by cutting the tags and smoothing them off to avoid injury. Without which I'd have had no clothes for the trip.
While in Spain we had the national power outage which was totally beyond anyone's control. The staff handled this the best they possibly could. Allowing us to gather water from the pool to aid with flushing toilets, which were affected by the power outage. Providing us with candles and matches. As well as the rooms having a torch inside. When the power came back on, they organised a get-together with complimentary drinks and nibbles to thank us for our patience. This was a lovely touch even though this wasn't the hotels fault. The room I stayed in had recently been renovated and I was so impressed by the new design and choices that had been made. The resort was kept clean all the time by the fantastic cleaning team who were always doing something. All members of staff were friendly and were on board with the hotels pledge to reduce its environmental impact. The hotel doesn't have dedicated parking but on street free parking is so easy to find between the hotel and the park that this isn't an issue. The location is minutes away from the seafront and a selection of places to get breakfast and other meals.
I've been to this hotel before, but I've seen a real improvement this year in how Sahara Sunset is being ran. I look forward to seeing how they continue to develop.
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Price per night from:THB 3,946
Posted on Dec 30, 2025|One Bedroom Apartment
Guest User
Excellent room, super comfortable beds, and the sofa bed was quite spacious for two people. The staff, especially the guy who checked us in (I think his name was Adrián), was lovely; he was very helpful and friendly.
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Price per night from:THB 4,251
Posted on Aug 19, 2025
Guest UserThis hotel was superb for a three star I couldn’t really fault it .
The only downside is it’s at the top of a very steep hill. So if mobility issues might not be the one for you unless you can afford taxis.
Overall a very good three star and would recommend.
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Price per night from:THB 4,006
Posted on Oct 29, 2023
Guest User
Lovely hotel, very clean and modern apartment. Unfortunately we were located above the ventilation for the laundry/technical room so not a minute day or night that didn't sound like we were next to a factory! We were in room 515 and really this room and the rooms above and below should be blocked off. Not only the constant noise but various smells, some nice....washing, some not so great.....school dinners!
We did ask to move rooms immediately but only 2 rooms with small double beds were offered and we liked the large twin beds.
Would definitely stay again but only if we could guarantee to be away from the ventilation system.
The only other issue... we fancied eating dinner in the restaurant one evening. On arrival, we asked if there were vegetarian options as it's a buffet. The guy told us to go to the snack bar!
Overall a great place for a holiday, just not in room 515!
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Price per night from:THB 6,008
Posted on Feb 22, 2025
Guest User
I cannot rate it high or low. I did not take up my booking because the booking went wrong and hotel was unwilling to assist. So I went elsewhere.
Somehow while in the process of booking my dates, the system defaulted the dates, finalizing the booking as arriving on my required check-out date.
I needed to be in 17, 18 Feb, checking out 19 Feb... But it booked me only for the 19th. I didn't notice until it
was too late. I tried to change the dates, there by giving the hotel 2 nights instead of just 1, but they would not adjust the booking. They were unwilling to look beyond their cancellation/modification policy. I therefore took my business elsewhere. Their short sightedness and bad business acumen annoyed me.
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Price per night from:THB 4,321
Posted on Nov 12, 2022
本地老虎
The hotel is in the best location in Bernal Madena, close to the dining and sightseeing pier. The room was clean and comfortable, and the pier had many dining and bars. The hotel room and bathroom were good. The restaurant on the first floor had a rich breakfast and was a hotel worth staying in. The pier can take a cruise ship to see dolphins 🐬
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Price per night from:THB 5,478
Posted on Apr 10, 2025
Guest User
Best experience ever! My children had the best holiday so far! Room is spacious and clean, we also had an amazing sea view! Great meals, plenty of options to choose from! We had an opportunity to spend time in their others hotel, using the facilities and drinking. Thank you for this wonderful experience 😊
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Price per night from:THB 5,122
Posted on Nov 30, 2022
Anonymous User
Very helpful and friendly staff. Most professional. Beautiful gardens, lovely hotel clean and tidy. Modern with very enjoyable entertainment each evening. Most enjoyable stay that made a trip to remember with a perfect location. Nothing too much for the staff. Hairdresser on site and coffee shop too. A five minutes walk from the beach with 2 wonderful swimming pools on site.
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Price per night from:THB 5,122
Posted on Aug 16, 2026|Double Room with Private Bathroom
Guest UserLage top, Sauberkeit sehr gut, das Personal wirklich top. Von der Rezeption bis zu den Reinigungskräften alle super Leute.
Die Türen der Zimmer müssen definitiv ausgewechselt (erneuert) werden. Solche Türen, die automatisch schließen und damit einen Knall verursachen, gibt es heutzutage nicht mehr! Da muss definitiv etwas gemacht werden. Der zweite Kritikpunkt ist das Doppelbett, das für zwei Personen sehr schmal ist!! Noch ein Kritikpunkt wäre der Duschkopf, der auch super klein ist!!
Die Gemeinschaftsküche ist ein großer Pluspunkt.
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Price per night from:THB 1,888
Posted on Dec 9, 2023
Guest User
Location very good. Room size ok. Cleanliness good.
It was a bit tired. Needs refurbishment. Could be a fantastic place.
Our patio door wouldn't lock which would have been a concern if we stayed longer than the one night we did stay. Shower head bracket useless.
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Price per night from:THB 1,923