Beach Hotels in Acapulco

Excellent place and service, everyone is very friendly and helpful, the facilities are beautiful

Julio from the restaurant, Hugo the driver, and Omar from reception was awesome. They went out of the way to do extra for the clients. Superb service

They should maintain the pool stairs, they should have an all-inclusive plan and they should let you know from the time you check in that they charge to use the cabanas on the beach, we sat down and they surprised us by saying that you had to pay, as already We were installed, we paid, but they should notify us at check-in.

Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.

Very good service and the cost is affordable

Todo en general muy bien, solo tengan cuidado con los del valet parking golpearon mi carro y no me dijeron, apenas me estoy dando cuenta.

The calm beach is the only positive aspect. Rooms are refurbished but poor workmanship. Check in was not very pleasant with tons of people fighting to get their rooms like tour groups. Food very mediocre and nearly everything buffet style. It is all inclusive but food quality very average and not very appealing.

Nice environment, sanitation, convenient transportation, very average facilities, decent service, not very cost-effective compared to the price

El hotel está remodelado y todos los trabajadores dan un excelente servicio. En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas. Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen. En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.

The buffet is excellent is the only thing I can recommend fully, because the food in the restaurant is bad and more, they let you wait 2 hours to serve you, I don't know if it's for the season or always have this kind of problem but The hotel stayed 2 days without light that to a swimming that the room that I had did not serve the gate that gives to the terrace which in the night sounded very ugly with the air strike and did not let sleep, When you ask for a change of room to one who was better to deny it, but other renters if they get it, they should improve that because one as a tourist wants to avoid going bad rats.