The Best Western Surf City is an ideal choice for long or short stays. We are conveniently situated minutes away from beaches, Disneyland®, Knotts Berry Farm® and all Southland attractions. We offer tastefully furnished rooms, some with private Jacuzzi® and all guest rooms are non-smoking. Come stay with us and enjoy excellent personal service!
"The bed was hard, which made it difficult to sleep if you are a side sleeper. I barley got any sleep and woke up irritated with back pain. The room itself has been updated, but the bathroom needs some work. The bathroom is extremely small. This motel is located a mile and a half from the beach, so you still need to find and pay for parking if you are there for the beach. "
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.5/10
Amazing
GGuest UserI paid the room fee on Ctrip and charged it again when I arrived at the hotel. The room rate booked on Ctrip covers all taxes and attraction fees. Checking out is the hotel trying to charge attraction fees again. Is the information channel between Ctrip and the hotel not smooth enough?
HHIROSHIStayed for 3 nights with my family. The hotel room and restaurant were very clean and comfortable.
There is a pool where children can play, and the sea is right in front of you, so the location was great.
GGuest UserStaff was super-friendly every time that I interacted with them. They even provide you with a text number, so when towels were out at the pool, I didn't even have to walk to the office to request more! Facilities look as though they are recently upgraded. Don't expect ”real” high-end, but definitely classy if you look at it from a distance ;-) Bed was really comfy. With the A/C fan on (I like the white noise effect it makes at hotels), evenings were undisturbed and restful. I never heard people though the walls, and I know that they were sold out. Nice self-serve breakfast of breads, fruits, and HB eggs to get your day started. Pool was great (the mural over there is definitely worth a look). My *only* gripe was that there was no desk and chair in the room...but hey, maybe that's on purpose. After all, I wasn't able to work while on vacation....aw, boohoo! ;-)
GGuest UserThis is a small family running business. Everything was organized perfectly. Zero time waiting. All questions were answered. All calls replied immidiately.
The room was small, but had everything a traveller needs There were a fridge, a microwave, a coffee maker, a TV set, WiFi etc.
The bed and mattress were very comfortable. The window had good shades. The bathroom was super clean. There were several white and soft towels.
I took a very good overnight rest in the hotel. Give all the best scores to it.
PPaulDisappointing experience.
1. Hotel's parking is a block away across the street. Parking spots are tiny, larger cars will have hard time parking.
2. Air conditioning units are those portable things on wheels. Right in the room. Very loud, turns on/off all night.
3. Windows open sliding up - don't stay open, too old/falling apart. Also have no screen.
4. Room is the tiniest I ever seen in hotels.
5. Bathroom sink - stand alone sink with no space to put toiletries on.
Pros:
Clean.
Great location right near the beach.
Rooftop bar, restaurant onsite and great Mexican restaurant across the street.
Friendly service, front desk person was very helpful.
GGuest UserThe parking lot is spacious and has plenty of parking spaces.
There is a gas station and a hamburger shop next to the hotel, and an amusement park opposite.
The lobby provides 24-hour self-service free coffee and tea.
Breakfast is opposite the lobby, and the meat patties are delicious.
There are two sinks in the room.
Basically, it's good, but the floor of the room is too noisy when walking, and the sound insulation is not very good.
李李The hotel is very good, clean and tidy, the room is large, we booked studio, two people with five-year-old children just right, big bed enough to sleep, parking lot location, 8 yuan a day, breakfast is good, milk bread coffee steamed Egg ham is basically there, very satisfied. There is a small business district about one kilometer around, there are several restaurants, and there is a small supermarket at the roadside gas station.
HHaipiao79The location is close to the sea, but it is sandwiched between two roads, so it's a bit of a detour if you go out for dinner. The room is large, with two TVs, but the facilities are old, and the service staff is nice. I stayed for two nights and the overall feeling was okay.
PPhaedra HofmannHotel was roomy-we were on a quick overnight trip for a nearby race, and it served its purpose. We had a bit of a scare when a neighboring guest from the floor below was pounding on our door at 515 in the AM, demanding to see who we were and claiming we were pounding on the floor. We called the front desk, and Jose (working night shift) was our knight in shining armor. He not only asked the guest to go back to his room, but waiting until he left, and came back to escort us out safely to our car before the race.