Intercontinental Beijing Beichen Reviews

Response from Property: Dear guest, thank you so much for taking the time to share with us your feedback. While we are committed to providing all our guests with the highest level of service, we are extremely sorry to read that we failed to meet your expectations during your recent stay with us. We look forward to the opportunity of welcoming you back again so that we could provide a better experience and show you our true level of service, thanks! Best regards Grant Thompson General Manager

Response from Property: Dear guest, thank you for sharing your positive experience at the InterContinental Beijing Beichen. We're thrilled to hear that our room's comfort and ideal location meet your expectations. Located in the center of the Olympic Park, the hotel is interconnected with China National Convention Center and its premium location certainly contributes to a hassle-free stay, with easy access to various city highlights. We hope to welcome you back soon for another delightful stay. Best regards, Grant Thompson General Manager

Response from Property: Dear guests, thank you for staying at InterContinental Beijing Beichen. Thank you for your positive evaluation and affirmation of the hotel, which is a great affirmation for our hotel and employees. We will make every effort to create a more comfortable environment for you and more of our guests in the future work. We look forward to seeing you again in the near future. Grant Thompson General Manager

Response from Property: Dear guest, Thank you for taking the time to share with us your feedback. While we are committed to providing all our guests with the highest level of service, we are sorry to read that we failed to meet your expectations during your recent stay with us. We apologize for the inconvenience you faced, as that is not up to our normal standards, as you my know, we are constantly working to improve the dining experience, our Blue Birds Restaurant is underway and is coming soon with an interactive, fresh, unlimited concept. We have also set plans to make adequate preparations before the next peak time and bring guests a comfortable and intimate stay experience.We look forward to the opportunity of welcoming you back again so that we could provide a better experience and show you our true level of service, thanks! Best regards Grant Thompson General Manager

Response from Property: Dear guest,Thank you for staying at InterContinental Beijing Beichen and preferring our services and location, your review on Ctrip is very much appreciated.We are extremely fortunate to be working with such a great crew of hospitality professionals. Their energy and passion are inspiring and we officially recognize the team regularly for their outstanding performance.Thank you again for the recognition and we look forward to seeing you again very soon.Best regards,Grant ThompsonGeneral Manager

Response from Property: Dear guest, thank you for staying at the InterContinental Beijing Beichen and for your positive evaluation and affirmation of our hotel, which is a great affirmation for us and our employees. We highly recommend our Club InterContinental which is located on the 3rd floor with spectacular city views of the Olympic Water Cube and provides an elevated standard of hospitality, offers the ultimate in privacy and exclusivity from personalized check-in and check-out, club meeting room usage, business & concierge service, afternoon tea, and evening cocktails, all day coffee, tea, soft drinks and selection of juice, ice cream and much more. We look forward to the opportunity of welcoming you back in the near future. Best regards Grant Thompson General Manager

Response from Property: Dear guest, thank you for choosing to stay at the InterContinental Beijing Beichen. We are absolutely delighted to learn that you have enjoyed your stay with us and it's glad to see our prime location delighted you throughout your stay. The whole team looking forward to welcoming you back for a longer stay very soon! Grant Thompson General Manager

Response from Property: Dear guest, thank you for your feedback refer to your stay with us. While we are committed to provide all our guests with the highest level of service, we are extremely sorry to read that we failed to meet your expectations during your recent stay with us. This is not according to our standards and I have shared your feedback with my team to avoid re-occurrence. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Please feel free to contact us if there's any needed. Regards Grant Thompson General Manager

Response from Property: Dear guest, Thank you for choosing the InterContinental Beijing Beichen for your stay and for taking the time to share your positive feedback. We are committed to providing exceptional experiences for our guests, and we are grateful for your recognition. We look forward to welcoming you back for more wonderful stays in the future. Warm regards Grant Thompson General Manager

Response from Property: Dear guest, thank you for staying at the InterContinental Beijing Beichen and affirming our hotel. We highly recommend our Club InterContinental which is located on the 3rd floor with spectacular city views of the Olympic Water Cube and provides an elevated standard of hospitality, offers the ultimate in privacy and exclusivity from personalized check-in and check-out, club meeting room usage, business & concierge service, afternoon tea, and evening cocktails, all day coffee, tea, soft drinks and selection of juice, ice cream and much more. We look forward to the opportunity of welcoming you back shortly. Best regards Grant Thompson General Manager

Response from Property: Dear guest, thank you for sharing your experience at InterContinental Beijing Beichen. We are delighted to learn that you have enjoyed your stay with us and glad to have this opportunity to create a memory that would be a part of a great trip. We look forward to welcoming you back and please do not ever hesitate to contact us in advance if we ever can assist! Best regards Grant Thompson General Manager

Response from Property: Dear guest, thank you for staying at InterContinental Beijing Beichen. Thank you for your positive evaluation and affirmation of the hotel, which is a great affirmation for our hotel and employees. We will make more efforts to create a more comfortable environment for our guests in the future work. We look forward to seeing you again in the near future. Dexter Gao EAM

Response from Property: Dear guest, thank you for staying at InterContinental Beijing Beichen and your positive evaluation and affirmation which is a great affirmation for our hotel and employees. We will make more efforts to create a more comfortable environment for our guests in future work. We look forward to seeing you again in the near future. Best Regards

Response from Property: Dear guest, thank you for choosing InterContinental Beijing North Star as your place of stay. We are also grateful for your recognition of the hotel's location, environment and service. We are deeply honored. Regarding the feedback you mentioned about dinner and the production of French fries last night, the catering department has conducted self-inspection and rectification on these issues, strengthened the control of the quality and taste of dishes, and ensured that guests are provided with more delicious and nutritious food. Your feedback is the driving force for our continuous progress. We will actively improve and strive to improve the quality of our service. We look forward to bringing you a more satisfactory experience in the future, whether it is dinner or other aspects. Thank you again for your support and trust, and look forward to seeing you again. Tang Bosen, General Manager