Sincer Hotel (Qianmen Tiantan Beijing） Reviews

Response from Property: **Dear guest:** Hello! Thank you very much for choosing to stay in our hotel and sharing your real feedback, which is crucial for our continuous improvement. We apologize for the problem with the room type. To ensure that you can experience the room type you like next time, it is recommended that you book in advance through official channels, and our front desk team will also make special notes of your preferences. We have recorded the location feedback you mentioned, and the hotel will update the surrounding travel guide in the near future, hoping to provide guests with a more convenient exploration route. 4.2 points is both encouragement and spur, and we will strive for excellence in facility maintenance and service details. If you are willing to come again, please feel free to contact me to arrange exclusive offers for you, so that we have the opportunity to present a better stay experience. I wish you a pleasant journey and look forward to your patronage again!

Response from Property: Wow! The whole team is extremely happy to read your review~It is our greatest honor to provide convenience and warmth for your family's journey! Thank you very much for your recognition of the location and room. Exploring the old Beijing hutongs on foot is indeed the most authentic way! Regarding the comfort of the children's sofa bed, we have contacted the supplier to upgrade the thickened pad (quietly saying: the newly arrived dinosaur pattern memory cotton pad is very popular among children). Looking forward to preparing more surprises for you next time, and wishing your journey a joyful one! (◕‿◕)✧”

Response from Property: Dear customer, I am very sorry that I did not receive your full five-point praise. We will continue to work hard to correct it in time and look forward to your next visit. The hotel is located in the center of the Second Ring Road. The location is excellent and the hotel room is also Xiaoai Smart. The hotel is only 700 meters away from the North Gate of the Temple of Heaven, which can be reached in 10 minutes on foot. It is about 1.5 kilometers away from the Dashilan Pedestrian Street of Tiananmen Palace. You can also take the bus or subway. It is very convenient.

Response from Property: Dear customer, I am very sorry that I did not receive your full five-point praise. We will continue to work hard to correct it in time and look forward to your next visit. The hotel is located in the center of the Second Ring Road. The location is excellent and the hotel room is also Xiaoai Smart. The hotel is only 700 meters away from the North Gate of the Temple of Heaven, which can be reached in 10 minutes on foot. It is about 1.5 kilometers away from the Dashilan Pedestrian Street of Tiananmen Palace. You can also take the bus or subway. It is very convenient.

Response from Property: Hello! Thank you for your 5-point review! The hotel friends will continue to work hard to serve every guest. The hotel is located in the center of the Second Ring Road and has a superior geographical location. Every city always has a reason to make people miss it, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that the hotel will be the warmest and most unique one in your memory! Come back to the hotel often, and wish you: well

Response from Property: Thank you very much for your high praise of our hotel! We are honored to hear that you are satisfied with our location, room hygiene, and staff service. Our hotel is located in the city center, with convenient transportation and well-equipped surrounding facilities, providing guests with convenient travel and living experiences. At the same time, we have always paid attention to the cleanliness and hygiene of our rooms, committed to creating a comfortable and tidy living environment for our guests. And our staff always uphold a warm and friendly service attitude, striving to provide high-quality service for every guest. Your satisfaction is the driving force behind our progress, and we will continue to work hard to improve our service quality and facility level, providing every guest with a better accommodation experience. Looking forward to your next visit!

Response from Property: Dear customer, I am very sorry that I did not receive your full five-point praise. We will continue to work hard to correct it in time and look forward to your next visit. The hotel is located in the center of the Second Ring Road. The location is excellent and the hotel room is also Xiaoai Smart. The hotel is only 700 meters away from the North Gate of the Temple of Heaven, which can be reached in 10 minutes on foot. It is about 1.5 kilometers away from the Dashilan Pedestrian Street of Tiananmen Palace. You can also take the bus or subway. It is very convenient.

Response from Property: Hey there!We just had to do a little happy dance when we read your review! It's like you just told the whole world that the Sincer Hotel is the coolest place to stay ever! 😎We're so glad our warm and welcoming staff made you feel like a VIP from the get-go. And that on-site coffee shop? It's like a little oasis of deliciousness in the middle of it all. We're thrilled you loved the coffee and drinks - maybe you'll even start a coffee club here next time! ☕And let's talk about that location. It's like we planned it just for you - close to all the fun stuff and with easy ways to get around. You're basically a local celebrity now with all the places you can explore so easily!Thanks a million for recommending us. We can't wait to see you again soon. Next time, we might just have some special surprises waiting for you. 😉

Response from Property: Hello!Thank you for sharing your thoughts with us. We're sorry to learn that the location didn't meet your expectations regarding the subway access and the availability of local eating options. We understand that having convenient access to transportation and a wide range of food choices is crucial for a comfortable stay.Regarding the subway distance, we will review our location information and make sure to provide more accurate details to future guests. As for the limited dining choices, we are in contact with local business associations to encourage more restaurants to open in the area. In the meantime, we can offer some additional recommendations or even arrange for food delivery services if needed.We appreciate your feedback as it gives us the opportunity to improve. We hope you will consider giving us another chance in the future, and we will do our best to make your next stay a more enjoyable one.

Response from Property: Dear customer, Wow! Seeing your five-star review, our entire team is jumping with joy! The excellent location next to the Temple of Heaven and the warm service provided by our friends have earned your recognition, especially when Xiaoyan was named and praised. We are about to send her a little red flower~We are always waiting for you to "come home" and play! Bixin~Your Travel Butler Hotel

Response from Property: ** 🌿 To our dear guest: * * Thank you for sharing your stay experience so attentively! Our team is greatly encouraged to see that you are living happily ✨ I am particularly pleased that you have experienced the enthusiastic service of the employees! Although English is not our native language, sincere smiles and helpful efforts are our universal 'language' 😊 The laundry guidance and daily cleaning details you mentioned are exactly the "home away from home" experience we want to provide for our customers. We are thrilled to receive your recognition for our superior geographical location and surprising design of blackout curtains! (Secretly: Many guests ask about the purchase link of curtains after checking out~) As for the small gift, it is our little token of appreciation, and we hope it can continue your good memories of the journey 🎁 PS： Although the photos are regrettable, the memories will not fade. We welcome you to take beautiful photos again when you come back next time. We reserve the same room type for you! Sincerely looking forward to meeting you again~* * Wishing the journey always warm**

Response from Property: 本酒店位於二環內，距離各景點位置十分方便，離天壇公園北門距離700米，步行10分鐘即可到達，天安門故宮3公里左右，地鐵公交也十分便利，本酒店最近地鐵8號線7號線，其中7號線可直達環球影城，周邊美食眾多，酒店性價比超高，是您出差旅行的最佳選擇，行舍酒店誠邀您的下次光臨，祝您生活愉快

Response from Property: Dear guest: We are very sorry that your stay did not meet your expectations. We are very sorry! The room type you booked is a LOFT room. This room is spacious and can accommodate 4 adults. It is very suitable for a family. First of all, you mentioned that the room was too cold. The hotel staff immediately checked the room you stayed in. The air conditioning equipment in the room was normal. The cold feeling may be that the air conditioning in this room is installed too high, and the hot air cannot be transmitted to the downstairs well. We apologize again for the inconvenience caused to you. Our hotel provides hot water for showers for guests 24 hours a day. The abnormal shower water you mentioned may be due to the increase in the number of people washing at night, and the occasional unstable water temperature. The hotel will also promptly investigate and solve such problems based on your stay experience and the questions you raise. The hotel is located in the center of the Second Ring Road in Dongcheng District, Beijing, close to the Temple of Heaven, Tiananmen Palace Museum and Dashilan Pedestrian Street. It is a 10-minute walk from Metro Line 7 and 8 and an 8-minute bus stop. The bus can go directly to Tiananmen National Museum, which is very convenient. The hotel rooms are also very smart. Xiao Ai can be summoned at any time, and there are also small refrigerators, TVs, screen projection equipment and everything else. I hope you have the opportunity to experience other room types in our hotel. At the same time, thank you for your recognition of the service of the ladies at the hotel's front desk. All staff of our hotel sincerely invite you to stay again.

Response from Property: Oh my goodness! You've just made our ears perk up with this amazing review! It's like you've thrown a bunch of confetti on our hotel and said, "You guys rock!"We're over the moon that you think our place is beautiful and that all the stuff we do - from keeping the facilities in tip - top shape to making sure the place is spotless and the service is top - drawer - is excellent.We're like a group of magicians here, and we'll keep waving our wands to keep the magic alive. So, don't be a stranger! Come back and let us work our "hotel magic" on you again.