Waldorf Astoria Beijing Reviews

Response from Property: Thank you for taking the time to share your feedback about your recent stay at Waldorf Astoria Beijing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! I wish you a smooth work and a happy life! Reply by: Christina 杨婷婷/General Manager

Response from Property: Thank you for taking the time to share your feedback about your recent stay at Waldorf Astoria Beijing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! I wish you a smooth work and a happy life! Reply by: Christina 杨婷婷/General Manager

Response from Property: Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. Our primary goal is to create exquisite peach gardens, provide sincere and elegant service and experience of a lifetime. In order to create an exceptional living environment, each room of the hotel offers advanced modern equipment and luxurious room amenities. As a distinguished guest of the hotel, your recognition of our service is our goal and motivation! We are very glad that you have had an unforgettable and pleasant time here. We sincerely hope that in the near future, you will give us another opportunity to welcome you and experience more facilities and services of the hotel, so that we can bring you a more perfect experience! Thank you again for taking the time to leave your feedback. I wish you a happy work and life. Reply by: Christina Yang Tingting/General Manager

Response from Property: Dear valued guest, please allow me to extend my sincerest greetings to you! Thank you very much for your detailed feedback. I have shared your feedback with the team and discussed the enhancement action plan together. High demand for room cleanliness, smooth communication between all departments, attention to details of service, maintenance and updating of facilities are the basic points of our guest service. It is only when we start from the fundamentals of service that we can provide our guests with sincere and elegant service and create a memorable stay. Thank you again for taking the time to leave your feedback, and we wish you a happy work and life. Respondent: Christina Yang /General Manager

Response from Property: Waldorf Astoria Beijing opened on February 21st, 2014, and it’s the second Waldorf Astoria Hotels & Resorts in China. The all-copper main building is an impressive landmark. The main building of the hotel has 170 deluxe rooms with unique features. In addition, the Waldorf Hutong Courtyard Suite was built based on Ming Dynasty Royal Palace, has three Courtyard Suite and one Two Bedroom Suite located in two beautiful courtyards separately. I hope to see you return to us soon to shape your own unique Waldorf Astoria experience. Reply by: Christina Yang Tingting/General Manager

Response from Property: Dear valued guest, thank you for choosing to stay at the Waldorf Astoria Beijing and for your kind words. We would like to take this opportunity to convey to our concierge team your appreciation for their service. We are committed to making every guest's stay at Waldorf Astoria Beijing a true Waldorf experience, provide elegant service and unforgettable experiences is our core. We will spare no effort to continue to work hard to make the experience even better for our guests! We sincerely hope to meet you at Waldorf Astoria Beijing in the near future. We wish you all the best! Respondent: Christina Yang /General Manager

Response from Property: Dear valued guest, Thank you for choosing to stay with us and taking the time to write your heartfelt review. I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

Response from Property: Dear guest, thank you for choosing Waldorf Astoria Beijing and leaving your review of the hotel. Letting guests feel a warm and comfortable environment and professional and sincere service is our primary goal. The hotel also has a rich collection of art treasures. Walking along the corridors, you can appreciate the outstanding works of outstanding Chinese contemporary artists and international art masters. The iconic 50-meter-high all-copper main building has accumulated color over time, forming a collision of ancient and modern art with the unique architectural style of the hotel's Hutong courtyard. The interior design is also designed by Yabu+Pushelberg, who specializes in contemporary techniques. At the same time, thank you very much for your recognition of the hotel's front office team members. As a member of the hotel's personal concierge team, Jackie has been dedicated to providing thoughtful services to every guest with a sincere and enthusiastic attitude. Your recognition and feedback will also give great encouragement to all team members. I believe that with your support, we will continue to improve the hotel's service concept and quality to ensure that every guest has an unforgettable experience when they stay. Looking forward to meeting you next time, I wish you and your family a happy life~ Reply by: Christina Yang Tingting/General Manager

Response from Property: Dear guest, thank you very much for choosing to stay at Waldorf Astoria Beijing! Thank you for your recognition of hotel front office team members Jackie, Jamie, Ella, Icy and Helen. The hotel takes casual luxury, elegant service as its essence, and unforgettable experience as its core, and is committed to allowing every guest to experience the most authentic Waldorf Astoria service. In addition, all VIP twin rooms in the hotel use 1.5*2 meter extra-large beds, making them the preferred room type for families. At the same time, I would also like to introduce you to the hotel’s three unique restaurants, including Yi Ting, which offers exquisite afternoon tea and delicious cocktails; the award-winning French restaurant Iris Palace 1893; and Zijin Pavilion, which has won one star in the Michelin Guide Beijing for three consecutive years. Chinese restaurant. At the same time, Yi Ting recently launched a new afternoon tea co-branded with Bubble Mart. We look forward to your next visit and tasting. Sincerely look forward to your visit again. I wish you a happy trip and smooth work! Respondent: Christina Yang Tingting/General Manager

Response from Property: Dear guest, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking your precious time to share your experience with us in such detail and attentiveness. As a distinguished guest of the hotel, your recognition of our services is our consistent goal and motivation! Jackie is an excellent member of the hotel's personal concierge team. From arrival to check-in and check-out, they will pay full attention to the guest's experience and needs. At the same time, if you have any questions during your stay, you can contact our personal concierge team at any time. As a front desk team member, Jamie is committed to providing guests with the most appropriate service and doing his best to help guests. At the same time, thank you for your recognition of Allen and Icey. The hotel takes casual luxury, elegant service as its essence, and unforgettable experience as its core, and is committed to allowing every guest to experience the most authentic Waldorf Astoria service. In addition, Waldorf Astoria Beijing is the second hotel of Waldorf Astoria Hotels & Resorts in China. Located in the core area of ​​Wangfujing, this landmark all-copper building has become more prominent over time. With its unique geographical location, you can visit the culturally rich Wangfujing Hutong during the day; at night, you can enjoy the bustling neon street scene, allowing you to find a quiet corner in the bustling city. We sincerely hope that in the near future, you will give us the opportunity to welcome you again to experience more of the hotel's facilities and services, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback. I wish you a happy work and life. Respondent: Christina Yang Tingting/General Manager

Response from Property: Dear guest, Waldorf Astoria Beijing would like to extend its most sincere greetings to you! We're glad to see you were satisfied with your stay, and we appreciate it. We have conveyed your praise to the team members as soon as possible. Jackie is an excellent personal concierge manager in the hotel. From arrival to check-in and check-out, they will pay full attention to the guest's experience and needs, allowing you to experience the meticulous and authentic Waldorf Astoria service. Will, Jamie and Sky are also excellent team members in the hotel's front office department. Waldorf Astoria Beijing is the second hotel of Waldorf Astoria Hotels & Resorts in China. The landmark all-copper building located in the core area of ​​Wangfujing has become more prominent over time. With its unique geographical location, you can visit the culturally rich Wangfujing Hutong during the day; at night, you can enjoy the bustling neon street scene, allowing you to find a quiet corner in the bustling city. Waldorf Astoria Beijing is committed to providing every guest with a comfortable and satisfactory stay experience through personalized service and warm hospitality. We sincerely look forward to your continued support and wish you a pleasant journey! Respondent: Christina Yang Tingting/General Manager