Altis Belem Hotel & Spa, a Member of Design Hotels Reviews

We finished our trip to Portugal there. It was a wonderful place, well located, full of commodities. The staff was smiley and kind. Breakfast was fresh, varied and tasty. We were lucky to benefit from a free upgrade of our room. The only issue was air conditioning in the room. Otherwise, everything was perfect!

I think the rooms are dark and at night can be hard to see.

Lisbon really doesn’t have any five-star hotels with good parking; That’s why I chose it. It’s within walking distance of famous attractions and the rooms are pretty good. But there was a local white curly service staff at the front desk who was very mean. When I checked in, he took me to see the room, and then he just left. I was still worried when I checked out. I don't pay the tourist tax, so I was greeted excitedly, Oh my god, my car hasn't even left, where can I go? It feels very stingy, not like what a five-star hotel service staff should be like. Laughing to death 😆 And everyone, at least in this hotel, you don’t have to be too polite to them. The more submissive and polite you are, the more they will take advantage of you.

The rooms are spacious, each room has a different design and color, but they are all gorgeous, fashionable and avant-garde. Outside the window is the sea view and yachts. The hotel has an excellent location, very close to the Monument of the Great Navigation. Has its own parking lot. The breakfast was also very rich. It was my friend's birthday and they even gave me a small cake, which was an unexpected surprise!

Compared with the main city, the building is much spacious and close to the attractions. Because it was Valentine's Day, they thoughtfully prepared egg tarts and small pieces of paper. The room has a small balcony, a lounge chair, and a hotel umbrella in the cabinet.

Very good hotel, large rooms, modern design. Especially the exterior windows are very beautiful and can be fully opened

The location is very good, between the Belem Tower and the Maritime Monument, and the view from the balcony is very beautiful. The monastery is within walking distance and very close. The breakfast is very rich, the rooftop swimming pool, the gym downstairs, etc. are very convenient. The room facilities are very new and have a sense of design. Even the bathroom is very large. The stay is very comfortable.

The Staff is excellent, very professional and very friendly. In addition, the housekeeping is first rate.

Beautiful location along the River between the Monument and Belém Tower. Very accessible to downtown Lisbon and public transportation.

Staff were very friendly and helpful. The location is good although the trams can be a bit noisy. The spa could use some maintenance, but overall our stay was excellent. Don't miss the Michelin-starred restaurant!

Great location with great views. It also offers a Michelin-starred restaurant. The services and staff were excellent, and the room is large. Although we are not a big fan of the contemporary style. Many furniture and utilities (including toilet and sinks) look good but difficult to use.

The staff at the Altis Belem were superb. Our original room wasn’t comfortable so the manager provided a complementary room upgrade to the river view. The view was beautiful from the large balcony we enjoyed watching the sail boats and ships on the river. The particular room had no wall separating the sleeping area from the bathroom so better suited for couples or solo travelers. The bed was very comfortable we got a great night sleep! We did not realize until our second night that the hotel also offered free breakfast and the breakfast was delicious with a variety of offerings from real fruit, pastries, and a chef to make eggs your way. Make sure to get a thorough list of the hotel offerings as they are plentiful. Some of the furnishings in the hotel room appeared dated and needed modernization like usb outlets next to the bed and more convenient placement of light switches The hotel location is ideal for most tourists. Right next to the Belém tower and a short walk to Patisserie de Belem Regarding the Spa, I only booked an appointment for a manicure and pedicure and though I did not enjoy that experience I hear the other spa facilities like the gym, pool and massages are enjoyable. Overall, I would stay here again on a solo visit to Lisbon. The staff are absolutely fantastic and they made me feel comfortable in their hotel.

A beautiful hotel in a fabulous location. It is hard to figure out how to do anything like turn on the lights because it is too high tech and everything is black, the walls, floors, everything . Knowing braille would be a plus. And the lighting is poor.

Beautiful views. Service was good, room service call never answered for us or our friends . Breakfast was ok limited options. Nice indoor pool in the spa. Quiet, nice space. For the price, nothing special didn’t feel like a luxury hotel . Our friends had water issue in their room that took 3 days to resolve, appreciate that their room was compensated, but for such a highly rated hotel they shouldn’t have needed to be in our room at times. Best part of hotel is the view of the Tagus River .