Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Reviews
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
1-6F, Building 2, No.9 Yushuang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
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Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Guest Reviews
4.9/5
Perfect
631 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(631)
Positive reviews(628)
Reviews with photos/video(69)
Friendly front desk staff(209)
Classy environment(90)
Delicious breakfast(85)
Many amenities(58)
Close to metro(36)
Convenient for shopping(30)
Easy to call taxis(10)
Awesome gym(5)
Negative reviews(3)
PinkShoshanna
Queen Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The location is very central and convenient to explore the city. The neighbourhood is vibrant at nights and you can find lots of good restaurants at walking distance. I particularly appreciated the breakfast they offer, with variations every day. There is a gym, a laundry and a panoramic terrace on the 7th floor.
The staff is very kind, I made a mistake in setting the washing machine cycle (all in Chinese) and 3 people helped me out to rescue my clothes. Before we left, we were given extra water for the upcoming day. Very appreciated.
Response from Property: 尊敬的賓客:您的肯定成為了我們工作中最美的點綴,您簡單的話語,是我們執着努力的動力和源泉,能想象您在輕巧鍵盤給予5星好評時嘴角微微上揚的樣子,願您工作順利,每天都能體驗到各種小幸福!和頤至尚太古裏店的全體員工期待您的再次光臨!
Guest User
Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The hotel's equipment is very complete, the hotel attendant Xiu Xiu sister is very warm and polite, the room is clean and the hotel is in a good location.
Response from Property: 尊敬的客人:您好!感謝您對小頤的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在小頤難以離開,小頤是您在成都地方最美,最温暖的家,您也記得有時間常常回來看看喲!
LimAriel
2-bed Room
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The hotel location is good, nearby there are many food shops and convenience stalls. The hotel staff are very friendly and helpful, Lu Lu served us well. The only bad point is the Aircon in the room is not cool even though I have set the temperature to 18C. Overall, I am recommended to stay in this hotel.
Response from Property: Dear guests, thank you very much for choosing our hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. If you have any questions about the room, please feel free to contact us. We can adjust the air conditioner to your satisfactory temperature. Thank you for your recognition of the work of our hotel staff. We will continue to improve the quality of our services to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Xiao Xiuxiu (小秀秀) are very professional and helpful. We appreciate her help.
Response from Property: 尊敬的賓客: 您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The staff was very friendly and helpful. Very good breakfast and dinner at reasonable price.
Response from Property: Dear guest, hello! Looking at this heartwarming evaluation, Xiaoyi feels that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service is what Xiaoyi can do for you. If you like us, remember to come back and see us. I wish you a happy life! Looking forward to your visit!
Guest User
2-bed Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel was clean and also quite big. The staffs were helpful and friendly. Location was within 20 minutes walk to Taikoo Li and Chun Xi street and 2 minutes to Wan Ping street. The nearest MRT is Yu Shuang station, 5-10minutes walk. A present stay.
Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel and giving it a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. Yitel Hotel's superior geographical location and complete supporting facilities are all designed to make you feel the warmth of home and enjoy a quality life. We work 100% just for your satisfaction and look forward to your next visit! I wish you good work and good health!
Xuan
Queen Room
Stayed in Apr 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 27, 2024
Location not bad but toilet abit small. Overall nice , service nice.
Response from Property: Dear guest, we are sorry that we failed to give you a satisfactory stay experience. Xiaoyi has rooms with larger bathrooms. Please inform us in advance for your next stay. Xiaoyi will continue to maintain high-quality and excellent customer service standards. We hope that Xiaoyi will receive your full praise next time and look forward to your visit again.
Anonymous User
Queen Room
Stayed in Aug 2023
Family
15 review
3.7/5
Posted on Oct 2, 2023
Good city hotel in perfect location close to the river and many restaurants
Response from Property: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的光臨, 我們能為您創造更加完美服務。
Guest User
Queen Room
Stayed in Dec 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Dec 20, 2024
I stayed in this hotel for 3 days on a business trip. Xiaomei at the front desk provided very good service and was enthusiastic. There was also homemade tea at the front desk. I liked it very much. The room was standard, clean and hygienic. There were many delicious foods around. The TV in the room could project the screen.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Yitel. Xiaoyi is located in the city center, only 6 minutes away from Chengdu 339 TV station and only a few dozen meters away from Wangping Internet celebrity street, where there are delicious food and beautiful night views. It is your perfect check-in address. Xiaoyi will also provide you with delicious breakfast and high-quality and considerate service. We look forward to your every visit! !
Guest User
Business Queen Room
Stayed in Nov 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The service at the hotel front desk is very good. When you check in, they will pour you a cup of tea, which is sweet and sour and delicious. There are tea bags in the room. It is very convenient to eat around. There is a hot pot restaurant downstairs. Parking is also very convenient and free. The room is clean and the bed is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories remain unchanged no matter how long time passes because of the feeling of happiness. Enjoy life and share joy! Thank you for your love for us. We are happy because of you!
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Traveling to Chengdu, I saw that this hotel has a good location, next to the food street, and there are many places to shop. I bought rabbit legs at the right intersection and ate hot pot on the left. They are very close and delicious. It is also very close to Chunxi Road. The room is fully equipped and the bed is very comfortable to sleep on, with the right hardness and softness. Xiaomei's service is very good and she will answer any questions. The massage shop she recommended is also good. I experienced the local special ear cleaning, which was very comfortable. Chengdu is really a good place. I will come again next time! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support of Xiaoyi! Life is a test paper, it has multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope that Heyi Zhishang Taikoo Li Store will be your easiest choice and the most satisfactory answer! Welcome back! I wish you: well!
Guest User
Business Queen Room
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel is near Chunxi Road, and there is also a Wangping Street next to it, with many delicious foods. Xiaomei at the front desk is warm and friendly. The room is standard. There is a small refrigerator in the room, which is very convenient. There is also a gym upstairs. I will come again next time! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has a reason for people to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoyi will be the warmest and most unique one in your memory! I wish you well!
Guest User
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The front desk staff was very nice. They upgraded our room for free. The hotel also kept our packages and gave them to us when we checked in. The breakfast was also good.
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction is the best affirmation and encouragement for us. If life is a journey, Xiaoyi is willing to be your warmest home. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
When we entered the hotel, Dandan at the front desk poured us some warm tea, which was perfect for this winter. Moreover, you can DIY this tea, which is great! The air conditioning in the room was also very sufficient and warm. The breakfast was also very rich, with everything you want to eat. The surrounding environment was also good, and there was free parking and laundry. I will stay in this hotel again next time I come to Chengdu! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has a reason for people to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoyi will be the warmest and most unique one in your memory! I hope you will come and visit often, and wish you well!
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
I stayed for many days. The front desk girl was very nice. There were waiters available 24 hours a day. They were warm, attentive and considerate. The staff were more enthusiastic than those in other hotels. There was a convenience store next to the hotel. The front desk girl also said that there was a place called Wangping Road at the intersection. There were a lot of food nearby and it was also very lively. There was also a Plum Blossom Opera Club Sichuan Opera Face Changing. The service was really great. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction is the best affirmation and encouragement for us. If life is a journey, Xiaoyi is willing to be your warmest home. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!