Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Reviews

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

1-6F, Building 2, No.9 Yushuang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
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Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Guest Reviews

4.8/5
Excellent
784 review
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.9
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All reviews(784)
Positive reviews(781)
Reviews with photos/video(103)
Friendly front desk staff(276)
Convenient location(180)
Delicious breakfast(100)
Close to metro(62)
Perfect for business trips(38)
Good audiovisual experience(17)
Easy to call taxis(14)
Awesome gym(8)
Negative reviews(3)
Sarah
Queen Room
Stayed in Feb 2025
Solo travellers
5 review
4.5/5
Great
Posted on Mar 23, 2025
Nice hotel. They didn’t have a non-smoking room left so they upgraded me to a bigger room.
Response from Property: 尊敬的賓客，感謝您選擇入住我們酒店並分享寶貴反饋！很榮幸得知您對房型升級安排感到滿意。關於無煙房的問題，我們深表歉意，但我們酒店配空氣凈化器，並嚴格執行客房清潔流程，力求為您提供清新的入住環境，期待在您下次光臨時，繼續為您創造難忘的旅居回憶
PinkShoshanna
Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The location is very central and convenient to explore the city. The neighbourhood is vibrant at nights and you can find lots of good restaurants at walking distance. I particularly appreciated the breakfast they offer, with variations every day. There is a gym, a laundry and a panoramic terrace on the 7th floor. The staff is very kind, I made a mistake in setting the washing machine cycle (all in Chinese) and 3 people helped me out to rescue my clothes. Before we left, we were given extra water for the upcoming day. Very appreciated.
Response from Property: 尊敬的賓客：您的肯定成為了我們工作中最美的點綴，您簡單的話語，是我們執着努力的動力和源泉，能想象您在輕巧鍵盤給予5星好評時嘴角微微上揚的樣子，願您工作順利，每天都能體驗到各種小幸福！和頤至尚太古裏店的全體員工期待您的再次光臨！
Guest User
Queen Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The hotel's equipment is very complete, the hotel attendant Xiu Xiu sister is very warm and polite, the room is clean and the hotel is in a good location.
Response from Property: 尊敬的客人：您好！感謝您對小頤的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在小頤難以離開，小頤是您在成都地方最美，最温暖的家，您也記得有時間常常回來看看喲！
LimAriel
2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The hotel location is good, nearby there are many food shops and convenience stalls. The hotel staff are very friendly and helpful, Lu Lu served us well. The only bad point is the Aircon in the room is not cool even though I have set the temperature to 18C. Overall, I am recommended to stay in this hotel.
Response from Property: Dear guests, thank you very much for choosing our hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. If you have any questions about the room, please feel free to contact us. We can adjust the air conditioner to your satisfactory temperature. Thank you for your recognition of the work of our hotel staff. We will continue to improve the quality of our services to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Family Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Xiao Xiuxiu (小秀秀) are very professional and helpful. We appreciate her help.
Response from Property: 尊敬的賓客： 您好！ 您的滿意是我們最大的動力， 您的鼓勵是我們能量的源泉， 您的青睞是我們前進的朝氣， 千言萬語匯成一句話， 感謝您對酒店的支持。
Guest User
Queen Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The staff was very friendly and helpful. Very good breakfast and dinner at reasonable price.
Response from Property: Dear guest, hello! Looking at this heartwarming evaluation, Xiaoyi feels that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service is what Xiaoyi can do for you. If you like us, remember to come back and see us. I wish you a happy life! Looking forward to your visit!
Guest User
2-bed Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel was clean and also quite big. The staffs were helpful and friendly. Location was within 20 minutes walk to Taikoo Li and Chun Xi street and 2 minutes to Wan Ping street. The nearest MRT is Yu Shuang station, 5-10minutes walk. A present stay.
Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel and giving it a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. Yitel Hotel's superior geographical location and complete supporting facilities are all designed to make you feel the warmth of home and enjoy a quality life. We work 100% just for your satisfaction and look forward to your next visit! I wish you good work and good health!
YinJourney
Queen Room
Stayed in Mar 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 27, 2024
Location not bad but toilet abit small. Overall nice , service nice.
Response from Property: Dear guest, we are sorry that we failed to give you a satisfactory stay experience. Xiaoyi has rooms with larger bathrooms. Please inform us in advance for your next stay. Xiaoyi will continue to maintain high-quality and excellent customer service standards. We hope that Xiaoyi will receive your full praise next time and look forward to your visit again.
Anonymous User
Queen Room
Stayed in Jul 2023
Family
15 review
3.7/5
Posted on Oct 2, 2023
Good city hotel in perfect location close to the river and many restaurants
Response from Property: 尊敬的賓客您好， 感謝您對我們的認可， 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力， 打造五星級水準， 期待下一次的光臨， 我們能為您創造更加完美服務。
Anonymous User
2-bed Room
Stayed in Feb 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 19, 2025
It was a great experience to take a trip to Chengdu. It took less than 30 minutes to get to the hotel by taxi from Chengdu East Station, which was quite fast. The environment of the hotel lobby was very elegant and the waiters Xiuxiu and others were very warm and thoughtful! They also provided laundry services, which was really considerate! There are also small shops on the riverside around to buy things, which is very lively and you can go shopping. There is also 339 TV station, the night view is very good at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your five-point praise for our hotel. Xiaoyi is really grateful! Xiaoyi always adheres to the concept of service first and pursuit of excellence, and hopes that every customer who stays in the hotel can feel our attentive service. We will continue to work hard to live up to your praise, and look forward to your next visit. I wish you a safe journey and smooth work!
Yiranpiefantexi
Queen Room
Stayed in Feb 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 18, 2025
It was a wise decision to choose to stay at Yitel Taikoo Li Chunxi Road Riverside this time! From the moment I stepped into the hotel, I felt full of warmth and comfort. The location of the hotel couldn't be better! Walking along the river, Chengdu at night has a unique flavor, which is really unforgettable. The design of the room is modern and warm, and the space is large enough without making people feel depressed. The bed is just the right hardness. Lying on it is like being wrapped in clouds and sleeping well all night. There are also intimate little things such as refrigerators, TVs, and free mineral water, which make people feel the warmth of home. The service of Xiao Li at the front desk is great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am glad that you chose to stay at Yitel Taikoo Li Riverside. I was stunned when I saw your review. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home support in your heart. I look forward to your next return home!
hyfm888
Business Queen Room
Stayed in Feb 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The hotel Xiaomin's service is very good, and the overall situation is very good. This is really a good choice. It is very good. The breakfast is good, the surrounding environment is good, there is laundry service available, it is very close to the subway station, the hotel's bedding is very clean, and I had a good night's sleep. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high praise for Xiaoyi. Xiaoyi is so happy. There is a free gym and a self-service washing machine on the 7th floor of Xiaoyi, which can meet some of your needs during your stay. Xiaoyi will continue to work hard to bring you more charm next time. Looking forward to your next visit!!!
Guest User
Business Queen Room
Stayed in Feb 2025
Business travellers
8 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The hotel's Xiaomei service is very good and considerate. There is a laundry service, which is very convenient. I often use it. The bedding in the room is very comfortable. The room is just right and standard. The room is clean and hygienic. There is a food street around, with a lot of food to eat. The breakfast is delicious. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Business Queen Room
Stayed in Jan 2025
Travel with friends
5 review
4.8/5
Amazing
Posted on Feb 11, 2025
Dandan at the front desk is very friendly and helpful. We stayed for two days and she always greeted us with a smile. The room also has independent air conditioning, which works well. The sanitation is also clean. There are free tea bags and fruit tea in the lobby, which is sweet. There is the 339 TV Tower and Wangping Street Pedestrian Street nearby, and the night view is beautiful at night!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yitel Taikoo Li. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chengdu easy, pleasant and smooth. We hope to get your full praise next time. We look forward to your visit again to experience the different style of Yitel. Wish you all the best!!
Guest User
2-bed Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The location of this store is very good. It is next to the Internet celebrity street. There are many places to check in, which is suitable for beautiful photos. The hotel lobby is very spacious. There is tea that you can DIY in the lobby. The fruit tea they brew tastes very good. The hygiene in the room is very clean, the bedding is very comfortable to sleep on, the bathroom is clean, and the temperature of the hot water is very suitable. There is a gym on the 7th floor with new equipment. They also have a conference room, which is very suitable for holding events. The TV in the room can be projected, which is very convenient. The service of the hotel staff is very good. Miss Xixi is very enthusiastic. She helped me take the luggage up. I have lived in their house before. I think their high-end king-size bed room is very good. There will be a small living room. The washbasin and bed are separate. The double bed I stayed in this time also felt very good. I will choose this store next time I go to Chengdu. Friends who travel can choose here
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your five-point praise for our hotel. Xiaoyi is really grateful! Xiaoyi always adheres to the concept of service first and pursuit of excellence, and hopes that every customer who stays in the hotel can feel our attentive service. We will continue to work hard to live up to your praise, and look forward to your next visit. I wish you a safe journey and smooth work!